Kirmac Collision Services - Bellevue


Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68

1165 Reviews

97% Would Recommend
Latest Review about 2 years ago

Surya G. on 11/20/2014
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Spoke with Lakshi. She said the experience was excellent.
Category: Collision
Service Date: 10/31/2014
Review Created: 11/20/2014
This review was collected via phone interview by Customer Research Inc.
Eduardo C. on 11/18/2014
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Eduardo said the business was very fast.
Category: Collision
Service Date: 11/07/2014
Review Created: 11/18/2014
This review was collected via phone interview by Customer Research Inc.
Jun S. on 11/18/2014
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Jun said the business had a little higher price than he would have liked.
Category: Collision
Service Date: 10/17/2014
Review Created: 11/18/2014
This review was collected via phone interview by Customer Research Inc.
Gretchen L. on 11/17/2014
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Gretchen said the business is very polite and repairs are done in a timely manner.
Category: Collision
Service Date: 10/31/2014
Review Created: 11/17/2014
This review was collected via phone interview by Customer Research Inc.
Ramesh S. on 11/13/2014
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Ramesh said this business did more stuff than he expected like cleaning the gum from the interior, which he did not tell them to. They provided regular updates to let him know the status of his vehicle. He went for an inspection and found scratches on the rear wheel but they fixed it and he got it the next day. They finished the repairs a week earlier than estimated. He would definitely recommend this business to others.
Category: Collision
Service Date: 11/04/2014
Review Created: 11/13/2014
This review was collected via phone interview by Customer Research Inc.
Michael L. on 11/13/2014
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Michael said the experience was seamless. The vehicle was ready 1 week early, they provided him with a rental vehicle and the work was really good.
Category: Collision
Service Date: 10/31/2014
Review Created: 11/13/2014
This review was collected via phone interview by Customer Research Inc.
Ryan D. on 11/12/2014
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Ryan said this business was easy to work with.
Category: Collision
Service Date: 11/07/2014
Review Created: 11/12/2014
This review was collected via phone interview by Customer Research Inc.
Alan K. on 11/11/2014
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Alan said he was happy with the service and has no complaints.
Category: Collision
Service Date: 10/30/2014
Review Created: 11/11/2014
This review was collected via phone interview by Customer Research Inc.
Brittany S. on 11/11/2014
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Brittany said the repair was completed quickly and she was kept in contact during the process. When she first arrived to pick up the vehicle there was a dent in the bumper so she left it until the issue was resolved. The vehicle was left at the facility for an additional three days to have the bumper repaired.
Category: Collision
Service Date: 10/23/2014
Review Created: 11/11/2014
This review was collected via phone interview by Customer Research Inc.
Michelle E. on 11/10/2014
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Michelle said this business did a quick job and she is very happy with the experience.
Category: Collision
Service Date: 10/30/2014
Review Created: 11/10/2014
This review was collected via phone interview by Customer Research Inc.
Donald M. on 11/06/2014
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Spoke with Mika. She said the service was quick, clean and she had no complaints. She mentioned her front license plate still looks a little crooked.
Category: Collision
Service Date: 10/30/2014
Review Created: 11/06/2014
This review was collected via phone interview by Customer Research Inc.
Steve C. on 11/04/2014
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Steve said they did not keep their promise. The repair took 5 days longer. She chose not to elaborate on the cause of the delay. They did not return his phone calls. His vehicle was not returned in a clean condition. He would not recommend this business due to the reason mentioned.
Category: Collision
Service Date: 10/29/2014
Review Created: 11/04/2014
This review was collected via phone interview by Customer Research Inc.
William B. on 10/16/2014
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William said the repair happened the way this business said it would and they were able to finish the repair 2 days earlier than promised.
Category: Collision
Service Date: 09/25/2014
Review Created: 10/16/2014
This review was collected via phone interview by Customer Research Inc.
Richard K. on 10/15/2014
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Richard said he was satisfied with the outcome. They finished the repair early.
Category: Collision
Service Date: 10/01/2014
Review Created: 10/15/2014
This review was collected via phone interview by Customer Research Inc.
Karen K. on 10/15/2014
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Karen said she chose this business because she has used them once before when her insurance recommended them.
Category: Collision
Service Date: 10/07/2014
Review Created: 10/15/2014
This review was collected via phone interview by Customer Research Inc.
Gaurav P. on 10/15/2014
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Gaurav said he likes the timing, specifically when they responded to him, and their connections with Geico. It was done a day earlier. Everything was up to par. All aspects of his experience were good.
Category: Collision
Service Date: 10/09/2014
Review Created: 10/15/2014
This review was collected via phone interview by Customer Research Inc.
Xin Z. on 10/15/2014
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Xin said the experience was the best.
Category: Collision
Service Date: 10/08/2014
Review Created: 10/15/2014
This review was collected via phone interview by Customer Research Inc.
Vivienne O. on 10/14/2014
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Vivienne said the service was fast and they are very professional.
Category: Collision
Service Date: 09/30/2014
Review Created: 10/14/2014
This review was collected via phone interview by Customer Research Inc.
Gwendolyn M. on 10/11/2014
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Gwendolyn said the level of service at this business was inconsistent. There were a couple times they would forget to telephone her or would forget to do something. She said they were super nice. She asked to be communicated via email but they did not do that. They were really good but she had to follow up on her own.
Category: Collision
Service Date: 09/24/2014
Review Created: 10/11/2014
This review was collected via phone interview by Customer Research Inc.
Jessica F. on 10/10/2014
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Jessica said the Geico representative who was at this business was amazing. He had her in and out in no time and telephoned her everyday to let her know the progress of the repairs. Her vehicle was finished a day ahead of schedule.
Category: Collision
Service Date: 09/22/2014
Review Created: 10/10/2014
This review was collected via phone interview by Customer Research Inc.
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