Katie said they were wonderful and totally amazing. Their follow up was really good. She mostly worked with a person named John. She's pretty sure that's his name. He was great. He got things speeded up. They thought they were going to have to order parts. He worked it out where they didn't have to. Everyone was so nice and very professional. She had been there before when it was Ken's. Her insurance company recommended them this time. She was pleased with everything.
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