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Klein Honda

Average Score
Overall Rating 3.3/5Overall Rating 3.3/5Overall Rating 3.3/5Overall Rating 3.3/5Overall Rating 3.3/5
3.3
(101 Reviews)
0
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Score Details

5 stars
54%
4 stars
1%
3 stars
2%
2 stars
1%
1 star
38%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
0
Net Promoter Score ®

Business Details

About

Klein Honda works very hard and only hires postive and enthusiastic people. We believe that customers should be treated like friends and require special care. Over the past 25 years, we have learned from the past and now we have confidence in the future. Klein Honda will strive to keep you happy and confident you can trust us. Klein Honda works very hard and only hires postive and enthusiastic people. We believe that customers should be treated like friends and require special care. Over the past 25 years, we have learned from the past and now we have confidence in the future. Klein Honda will strive to keep you happy and confident you can trust us.

Categories
Auto Repair, New Car Dealer, Car Dealer
Contact
(425) 355-7500
No Business Hours Provided

Business Hours

* Pacific Time (US & Canada)
10611 Evergreen Way S Everett, WA 98204
Get Directions

Score Details

5 stars
72%
4 stars
<1%
3 stars
<1%
2 stars
<1%
1 star
27%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
0
Net Promoter Score ®

Business Details

About

Klein Honda works very hard and only hires postive and enthusiastic people. We believe that customers should be treated like friends and require special care. Over the past 25 years, we have learned from the past and now we have confidence in the future. Klein Honda will strive to keep you happy and confident you can trust us. Klein Honda works very hard and only hires postive and enthusiastic people. We believe that customers should be treated like friends and require special care. Over the past 25 years, we have learned from the past and now we have confidence in the future. Klein Honda will strive to keep you happy and confident you can trust us.

Categories
Auto Repair, New Car Dealer, Car Dealer
Contact
(425) 355-7500
No Business Hours Provided

Business Hours

* Pacific Time (US & Canada)
10611 Evergreen Way S Everett, WA 98204
Get Directions

Score Details

5 stars
60%
4 stars
5%
3 stars
<1%
2 stars
<1%
1 star
35%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
0
Net Promoter Score ®

Business Details

About

Klein Honda works very hard and only hires postive and enthusiastic people. We believe that customers should be treated like friends and require special care. Over the past 25 years, we have learned from the past and now we have confidence in the future. Klein Honda will strive to keep you happy and confident you can trust us. Klein Honda works very hard and only hires postive and enthusiastic people. We believe that customers should be treated like friends and require special care. Over the past 25 years, we have learned from the past and now we have confidence in the future. Klein Honda will strive to keep you happy and confident you can trust us.

Categories
Auto Repair, New Car Dealer, Car Dealer
Contact
(425) 355-7500
No Business Hours Provided

Business Hours

* Pacific Time (US & Canada)
10611 Evergreen Way S Everett, WA 98204
Get Directions
All Departments' Reviews
Overall Rating 3.3/5Overall Rating 3.3/5Overall Rating 3.3/5Overall Rating 3.3/5Overall Rating 3.3/5
3.3
(101 Reviews)
Write a Review
Recent Reviews
CG
gravatar
Caleb G.
Everett, WA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/06/2023
0
Category: Service
Worst customer service ever
Garbage service from a garbage dealership. Called several days before and scheduled an appointment for my Civic to have its “check emissions system” message checked out. I dropped the car off at my appointment time and was asked “do you plan on waiting here or do you want us to call you when we have an update?”. I told the service tech I wanted to be called. I had a friend pick me up to take me home. 24 hours later I had heard nothing from Klein so I called and was told “oh, it looks like we’re just about to check it out now” meaning they had forgotten about my car until I called. They called me a few hours later and said it was the thermostat and they would be able to replace it and have it ready by that night. I finally got a call late in the morning the next day saying they were finished. I told them I wanted a discount because of the poor communication and the fact they had forgotten about my car. They said they could discuss when I came in to pick up the car. I came on Sunday since it was the only day I could get someone to take me since my wife is home with our newborn baby. I went inside and talked to one of the sales people since the service department is closed Sundays. The sales person talked to a manager and said they could only give me the keys if I payed the full balance. I told them I wouldn’t and that I needed either a discount or for someone to drive me home since I had been dropped off by my mother-in-law on her lunch break and she had left. The team at Klein refused to help in any way and told me to come back tomorrow and that they couldn’t do anything to help me get home. I assume since there was no chance of a commission check for the sales manager there was no reason to help me.

I walked to Target in the rain and had my wife pack our 1 month old baby into a car seat and come pick me up.

Terrible service. Once I pick up my car I won’t be back again and I will be telling my friends and family to avoid this place as well.
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