The service dept staff have always been very nice people, but this time my situation seemed to show a lack of follow through after completion of the work was done. I was left multiple times without being told important information about necessary radio/navigation settings that I had to do myself. There does not seem to be a policy in place to inform or assist the customer in the need to re-establish settings, so I had to make multiple trips back to get assistance.

Not Recommended

ANTHONY S. from Kolar Hyundai responded on 03/28/2014 02:59 PM

I are very sorry to hear about your service visit not being as good as we all would want it to be. Please except my apology for the inconvenience we have caused you. I hope we will do better in the future. If I can be of any help in the future please do not hesitate to let me know.

Anthony Strong

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