Lake Anne Service Center


Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

207 Reviews

98% Would Recommend
Latest Review 12 days ago
HARVEY K. on 03/18/2017
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"Worked hard to make the right del"
My car blew a water pump and the repair was not a trivial matter; new cars are much more complex than older cars! LASC worked hard to 1) fix the car properly and 2) work with the extended warranty insurance company to get the best deal possible with them. I am quite satisified.
Vehicle: Jaguar XF
Service Date: 03/16/2017
Review Created: 03/18/2017 10:54 AM
Reid P. on 03/15/2017
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Reid said the customer service and the work could have been a little better.
Vehicle: Hyundai Azera
Category: Service
Service Date: 03/13/2017
Review Created: 03/15/2017
This review was collected via phone interview by Customer Research Inc.
MONROE F. on 03/14/2017
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"Customer Service. "
Several months ago, I had a tire pressure warning in front of your station and stopped to see whether the problem was the tire or the indicator. You resolved the problem AT NO CHARGE. More recently, you did the annual inspection and I have had no problems since. My only complaint is you mis-spelled my last name in this communication. The correct spelling is "Freeman."
Vehicle: Subaru Impreza
Service Date: 02/10/2017
Review Created: 03/14/2017 06:05 AM
Luis R. on 03/08/2017
Recommended badge inactive Recommended
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Luis said he goes to this business for his oil changes because they are right around the corner from his work and that's convenient for him.
Vehicle: Toyota Prius
Category: Service
Service Date: 02/23/2017
Review Created: 03/08/2017
This review was collected via phone interview by Customer Research Inc.
Maria C. on 03/04/2017
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Maria said they were good.
Vehicle: Chevrolet Equinox
Category: Service
Service Date: 02/27/2017
Review Created: 03/04/2017
This review was collected via phone interview by Customer Research Inc.
Hani S. on 02/28/2017
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Hani said they did a great job, they were nice and friendly.
Vehicle: Subaru Forester
Category: Service
Service Date: 02/24/2017
Review Created: 02/28/2017
This review was collected via phone interview by Customer Research Inc.
Ernie G. on 02/22/2017
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Ernie said everyone is always friendly and efficient at the business. He always recommends them to others.
Vehicle: Mercedes-Benz S500
Category: Service
Service Date: 02/20/2017
Review Created: 02/22/2017
This review was collected via phone interview by Customer Research Inc.
Walter R. on 02/20/2017
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Walter said this business was helpful and they had great service.
Vehicle: Toyota Matrix
Category: Service
Service Date: 02/17/2017
Review Created: 02/20/2017
This review was collected via phone interview by Customer Research Inc.
Katie B. on 02/11/2017
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Katie said Bobby was great and everything was done well. She was happy.
Vehicle: Toyota Camry
Category: Service
Service Date: 02/06/2017
Review Created: 02/11/2017
This review was collected via phone interview by Customer Research Inc.
Tabnab L. on 01/27/2017
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Tabnab said they did a good job.
Vehicle: Scion
Category: Service
Service Date: 01/23/2017
Review Created: 01/27/2017
This review was collected via phone interview by Customer Research Inc.
KYLE B. on 01/26/2017
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"Easy and simple"
This isn't the first work I have had completed at this service center. As usual, the work was done swiftly and with precision. I have been driving around in my vehicle for a couple of weeks since work was done and absolutely everything is running flawlessly. No complaints at all coming from me!
Vehicle: Jeep Grand Cherokee
Service Date: 01/21/2017
Review Created: 01/26/2017 04:21 PM
Bruce B. on 01/23/2017
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Bruce said he had no problems left after his vehicle was seen at this facility.
Vehicle: Toyota Camry
Category: Service
Service Date: 01/16/2017
Review Created: 01/23/2017
This review was collected via phone interview by Customer Research Inc.
Kyle B. on 01/13/2017
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Kyle said he is very happy with the customer service and quality of work he received from the business.
Vehicle: Ford Focus
Category: Service
Service Date: 12/30/2016
Review Created: 01/13/2017
This review was collected via phone interview by Customer Research Inc.
SONYA T. on 01/09/2017
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"Trusty local shop"
The business has been here for years and so have I. From what I've seen the owner genuinely cares about his customers and the community. I trust them to look after my car and my pocketbook. He's refused to do work I requested because he said I didn't need it. He did notice what I had overlooked - my emissions inspection needed to be done because my license plate tags were dead. It feels good to know they look out for me.
Vehicle: Toyota Prius
Service Date: 01/06/2017
Review Created: 01/09/2017 06:14 PM
Kate J. on 01/09/2017
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Kate said this business was expensive, but they were pleasant and helpful.
Vehicle: Ford Fusion
Category: Service
Service Date: 01/06/2017
Review Created: 01/09/2017
This review was collected via phone interview by Customer Research Inc.
Arvind P. on 01/04/2017
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Arvind said the cost of the service was more than he expected.
Vehicle: Honda Accord
Category: Service
Service Date: 01/02/2017
Review Created: 01/04/2017
This review was collected via phone interview by Customer Research Inc.
BEN P. on 01/01/2017
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" Customer appriciation"
I had an electrical problem with my vehicle and it was thoroughly resolved. I complemented them on the dollar value of service I received.
Vehicle: Chevrolet S10 Pickup
Service Date: 12/30/2016
Review Created: 01/01/2017 05:31 AM
MARK H. on 12/30/2016
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"*"
*
Vehicle: Honda CR-V
Service Date: 12/29/2016
Review Created: 12/30/2016 06:25 AM
Stuart W. on 12/30/2016
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Stuart said his service was quick.
Vehicle: Subaru XV Crosstrek
Category: Service
Service Date: 12/27/2016
Review Created: 12/30/2016
This review was collected via phone interview by Customer Research Inc.
Walter R. on 12/28/2016
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Walter said it was great. They are very nice.
Vehicle: Toyota Matrix
Category: Service
Service Date: 12/23/2016
Review Created: 12/28/2016
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 207 in total