Lake Anne Service Center


Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

216 Reviews

98% Would Recommend
Latest Review 4 days ago
Judith F. on 04/25/2017
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Judith said they are very nice people.
Vehicle: Suzuki Grand Vitara
Category: Service
Service Date: 04/19/2017
Review Created: 04/25/2017
This review was collected via phone interview by Customer Research Inc.
Josh M. on 04/24/2017
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Josh said the service at this business was quick, easy and friendly.
Vehicle: Toyota Highlander
Category: Service
Service Date: 04/21/2017
Review Created: 04/24/2017
This review was collected via phone interview by Customer Research Inc.
RALPH S. on 04/23/2017
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"Fine work, quick service"
Problems identified and fixed. Everything fully satisfactory.
Vehicle: Toyota Corolla
Service Date: 04/21/2017
Review Created: 04/23/2017 11:01 AM
Laurence K. on 04/22/2017
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Laurence said his experience was not perfect. The loaner car was pretty bad, and he has to take his vehicle back tomorrow, because the cabin air filter they replaced is making a noise.
Vehicle: Lexus RX 350
Category: Service
Service Date: 04/14/2017
Review Created: 04/22/2017
This review was collected via phone interview by Customer Research Inc.
Carolyn M. on 04/18/2017
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Carolyn said they were very nice and very helpful.
Vehicle: Mercedes-Benz C300
Category: Service
Service Date: 04/10/2017
Review Created: 04/18/2017
This review was collected via phone interview by Customer Research Inc.
William D. on 04/17/2017
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William said he grew up in the area. He mentioned that 2 generations of his family and his wife have used the business. The service is quick and the price is forthright pricing. He did not have any complaints.
Vehicle: Volkswagen Jetta
Category: Service
Service Date: 04/14/2017
Review Created: 04/17/2017
This review was collected via phone interview by Customer Research Inc.
Chelsea M. on 04/14/2017
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Chelsea said this business was not able to get her vehicle's problem fixed.
Vehicle: Ford Escape
Category: Service
Service Date: 04/12/2017
Review Created: 04/14/2017
This review was collected via phone interview by Customer Research Inc.
Shirin S. on 04/07/2017
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Shirin said she left her vehicle. They were professional and perfect.
Vehicle: Mercedes-Benz C300
Category: Service
Service Date: 04/05/2017
Review Created: 04/07/2017
This review was collected via phone interview by Customer Research Inc.
MIKE E. on 03/31/2017
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" Lake Anne Exxon"
These people are honest and good at what they do. My car was completed on time and has been running better than ever!
Vehicle: BMW 528xi
Service Date: 03/30/2017
Review Created: 03/31/2017 08:46 AM
HARVEY K. on 03/18/2017
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"Worked hard to make the right del"
My car blew a water pump and the repair was not a trivial matter; new cars are much more complex than older cars! LASC worked hard to 1) fix the car properly and 2) work with the extended warranty insurance company to get the best deal possible with them. I am quite satisified.
Vehicle: Jaguar XF
Service Date: 03/16/2017
Review Created: 03/18/2017 10:54 AM
Reid P. on 03/15/2017
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Reid said the customer service and the work could have been a little better.
Vehicle: Hyundai Azera
Category: Service
Service Date: 03/13/2017
Review Created: 03/15/2017
This review was collected via phone interview by Customer Research Inc.
MONROE F. on 03/14/2017
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"Customer Service. "
Several months ago, I had a tire pressure warning in front of your station and stopped to see whether the problem was the tire or the indicator. You resolved the problem AT NO CHARGE. More recently, you did the annual inspection and I have had no problems since. My only complaint is you mis-spelled my last name in this communication. The correct spelling is "Freeman."
Vehicle: Subaru Impreza
Service Date: 02/10/2017
Review Created: 03/14/2017 06:05 AM
Luis R. on 03/08/2017
Recommended badge inactive Recommended
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Luis said he goes to this business for his oil changes because they are right around the corner from his work and that's convenient for him.
Vehicle: Toyota Prius
Category: Service
Service Date: 02/23/2017
Review Created: 03/08/2017
This review was collected via phone interview by Customer Research Inc.
Maria C. on 03/04/2017
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Maria said they were good.
Vehicle: Chevrolet Equinox
Category: Service
Service Date: 02/27/2017
Review Created: 03/04/2017
This review was collected via phone interview by Customer Research Inc.
Hani S. on 02/28/2017
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Hani said they did a great job, they were nice and friendly.
Vehicle: Subaru Forester
Category: Service
Service Date: 02/24/2017
Review Created: 02/28/2017
This review was collected via phone interview by Customer Research Inc.
Ernie G. on 02/22/2017
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Ernie said everyone is always friendly and efficient at the business. He always recommends them to others.
Vehicle: Mercedes-Benz S500
Category: Service
Service Date: 02/20/2017
Review Created: 02/22/2017
This review was collected via phone interview by Customer Research Inc.
Walter R. on 02/20/2017
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Walter said this business was helpful and they had great service.
Vehicle: Toyota Matrix
Category: Service
Service Date: 02/17/2017
Review Created: 02/20/2017
This review was collected via phone interview by Customer Research Inc.
Katie B. on 02/11/2017
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Katie said Bobby was great and everything was done well. She was happy.
Vehicle: Toyota Camry
Category: Service
Service Date: 02/06/2017
Review Created: 02/11/2017
This review was collected via phone interview by Customer Research Inc.
Tabnab L. on 01/27/2017
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Tabnab said they did a good job.
Vehicle: Scion
Category: Service
Service Date: 01/23/2017
Review Created: 01/27/2017
This review was collected via phone interview by Customer Research Inc.
KYLE B. on 01/26/2017
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"Easy and simple"
This isn't the first work I have had completed at this service center. As usual, the work was done swiftly and with precision. I have been driving around in my vehicle for a couple of weeks since work was done and absolutely everything is running flawlessly. No complaints at all coming from me!
Vehicle: Jeep Grand Cherokee
Service Date: 01/21/2017
Review Created: 01/26/2017 04:21 PM
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