Lake Anne Service Center


Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

223 Reviews

97% Would Recommend
Latest Review 4 days ago
Alicia W. on 05/23/2017
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Alicia said she loves those guys and she has been using them for several years. They are prompt, friendly and professional.
Vehicle: Toyota Highlander
Category: Service
Service Date: 05/17/2017
Review Created: 05/23/2017
This review was collected via phone interview by Customer Research Inc.
ROSE W. on 05/22/2017
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"Owner makes it very easy to work with."
They do great job
Vehicle: Ford Econoline
Service Date: 05/18/2017
Review Created: 05/22/2017 01:28 PM
Otto T. on 05/22/2017
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Otto said this business provided very good service. They staff were very nice.
Vehicle: Mercury Tracer
Category: Service
Service Date: 05/19/2017
Review Created: 05/22/2017
This review was collected via phone interview by Customer Research Inc.
TIMOTHY B. on 05/20/2017
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"car inspection and oil change"
They were professional, courteous, extremely knowledgeable about what was needed for my car.
Vehicle: BMW 528i
Service Date: 05/16/2017
Review Created: 05/20/2017 05:31 AM
Anna H. on 05/19/2017
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Anna said her experience with the business was good.
Vehicle: Hyundai Santa Fe
Category: Service
Service Date: 05/17/2017
Review Created: 05/19/2017
This review was collected via phone interview by Customer Research Inc.
Armin E. on 05/09/2017
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Armin said he did not have any problems with the business, and everything was fine.
Vehicle: Honda Civic
Category: Service
Service Date: 04/28/2017
Review Created: 05/09/2017
This review was collected via phone interview by Customer Research Inc.
Judith F. on 04/25/2017
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Judith said they are very nice people.
Vehicle: Suzuki Grand Vitara
Category: Service
Service Date: 04/19/2017
Review Created: 04/25/2017
This review was collected via phone interview by Customer Research Inc.
Josh M. on 04/24/2017
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Josh said the service at this business was quick, easy and friendly.
Vehicle: Toyota Highlander
Category: Service
Service Date: 04/21/2017
Review Created: 04/24/2017
This review was collected via phone interview by Customer Research Inc.
RALPH S. on 04/23/2017
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"Fine work, quick service"
Problems identified and fixed. Everything fully satisfactory.
Vehicle: Toyota Corolla
Service Date: 04/21/2017
Review Created: 04/23/2017 11:01 AM
Laurence K. on 04/22/2017
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Laurence said his experience was not perfect. The loaner car was pretty bad, and he has to take his vehicle back tomorrow, because the cabin air filter they replaced is making a noise.
Vehicle: Lexus RX 350
Category: Service
Service Date: 04/14/2017
Review Created: 04/22/2017
This review was collected via phone interview by Customer Research Inc.
Carolyn M. on 04/18/2017
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Carolyn said they were very nice and very helpful.
Vehicle: Mercedes-Benz C300
Category: Service
Service Date: 04/10/2017
Review Created: 04/18/2017
This review was collected via phone interview by Customer Research Inc.
William D. on 04/17/2017
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William said he grew up in the area. He mentioned that 2 generations of his family and his wife have used the business. The service is quick and the price is forthright pricing. He did not have any complaints.
Vehicle: Volkswagen Jetta
Category: Service
Service Date: 04/14/2017
Review Created: 04/17/2017
This review was collected via phone interview by Customer Research Inc.
JEAN B. on 04/14/2017
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"Bad Job"
After I got my car back the middle console was broken. Also things in my trunk had been moved around even though they were just supposed to do an oil change. Will not be bringing my car back here.
Vehicle: MINI Cooper
Service Date: 04/12/2017
Review Created: 04/14/2017 05:37 AM
Chelsea M. on 04/14/2017
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Chelsea said this business was not able to get her vehicle's problem fixed.
Vehicle: Ford Escape
Category: Service
Service Date: 04/12/2017
Review Created: 04/14/2017
This review was collected via phone interview by Customer Research Inc.
Shirin S. on 04/07/2017
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Shirin said she left her vehicle. They were professional and perfect.
Vehicle: Mercedes-Benz C300
Category: Service
Service Date: 04/05/2017
Review Created: 04/07/2017
This review was collected via phone interview by Customer Research Inc.
MIKE E. on 03/31/2017
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" Lake Anne Exxon"
These people are honest and good at what they do. My car was completed on time and has been running better than ever!
Vehicle: BMW 528xi
Service Date: 03/30/2017
Review Created: 03/31/2017 08:46 AM
HARVEY K. on 03/18/2017
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"Worked hard to make the right del"
My car blew a water pump and the repair was not a trivial matter; new cars are much more complex than older cars! LASC worked hard to 1) fix the car properly and 2) work with the extended warranty insurance company to get the best deal possible with them. I am quite satisified.
Vehicle: Jaguar XF
Service Date: 03/16/2017
Review Created: 03/18/2017 10:54 AM
Reid P. on 03/15/2017
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Reid said the customer service and the work could have been a little better.
Vehicle: Hyundai Azera
Category: Service
Service Date: 03/13/2017
Review Created: 03/15/2017
This review was collected via phone interview by Customer Research Inc.
MONROE F. on 03/14/2017
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"Customer Service. "
Several months ago, I had a tire pressure warning in front of your station and stopped to see whether the problem was the tire or the indicator. You resolved the problem AT NO CHARGE. More recently, you did the annual inspection and I have had no problems since. My only complaint is you mis-spelled my last name in this communication. The correct spelling is "Freeman."
Vehicle: Subaru Impreza
Service Date: 02/10/2017
Review Created: 03/14/2017 06:05 AM
Luis R. on 03/08/2017
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Luis said he goes to this business for his oil changes because they are right around the corner from his work and that's convenient for him.
Vehicle: Toyota Prius
Category: Service
Service Date: 02/23/2017
Review Created: 03/08/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 223 in total