Lee's Crossing Tires and Service


Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72

529 Reviews

ReScore Reviews™ (4)

ReScore
Overall Rating 3.25/5Overall Rating 3.25/5Overall Rating 3.25/5rating 3.25rating 3.25
Original
Overall Rating 2.25/5Overall Rating 2.25/5rating 2.25rating 2.25rating 2.25
95% Would Recommend
Latest Review 6 days ago
Nita B. on 09/13/2017
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"Quality service and products"
Lee's Crossing Tire Service has awesome customer service! They give prompt and accurate care to each car they service
Vehicle: HUMMER H3
Service Date: 09/06/2017
Review Created: 09/13/2017 07:29 AM
Greg O. on 09/13/2017
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"Prompt service and friendly people."
Great service and fantastic product.
Vehicle: Toyota Tacoma
Service Date: 09/01/2017
Review Created: 09/13/2017 07:17 AM
Bennie H. on 09/11/2017
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Bennie said this business fixed his vehicle.
Vehicle: Oldsmobile Cutlass Supreme
Category: Service
Service Date: 08/29/2017
Review Created: 09/11/2017
This review was collected via phone interview by Customer Research Inc.
Darren S. on 09/11/2017
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Darren said the business did a great job and the staff has excellent customer service.
Vehicle: Dodge Journey
Category: Service
Service Date: 08/25/2017
Review Created: 09/11/2017
This review was collected via phone interview by Customer Research Inc.
David S. on 09/11/2017
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David said the business did a good job.
Vehicle: Dodge Grand Caravan
Category: Service
Service Date: 08/23/2017
Review Created: 09/11/2017
This review was collected via phone interview by Customer Research Inc.
Gina M. on 08/30/2017
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"2012 Nissan Sentra"
Good Customer service
Vehicle: Nissan Sentra
Service Date: 08/25/2017
Review Created: 08/30/2017 10:33 PM
Billy E. on 08/26/2017
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"SERVICE"
STAFF IS CUSTOMER FRIENDLY-AND WORK IS GREAT- AND AFFORDABLE.
Vehicle: Toyota RAV4
Service Date: 08/24/2017
Review Created: 08/26/2017 01:52 AM
Travis C. on 08/17/2017
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"GREAT SERIVCE..FAST AND VERY DEPENDABLE.."
Excellence Service...
Vehicle: Dodge Charger
Service Date: 08/16/2017
Review Created: 08/17/2017 03:48 AM
Carey U. on 08/09/2017
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Carey said this business always seems to have what her vehicle needs at the time. She also said, the business is prompt and quick.
Vehicle: Ford Focus
Category: Service
Service Date: 07/24/2017
Review Created: 08/09/2017
This review was collected via phone interview by Customer Research Inc.
James D. on 08/09/2017
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James said they're very responsible and they did what they said they would.
Vehicle: Ford Pickup
Category: Service
Service Date: 08/07/2017
Review Created: 08/09/2017
This review was collected via phone interview by Customer Research Inc.
Brenda P. on 08/08/2017
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Brenda said this business did a great job.
Vehicle: Kia Sorento
Category: Service
Service Date: 08/02/2017
Review Created: 08/08/2017
This review was collected via phone interview by Customer Research Inc.
Donna P. on 08/08/2017
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Donna said this business was helpful and they did everything they said they would. They were quick to get the service done and they called to check in with her.
Vehicle: Honda CR-V
Category: Service
Service Date: 08/04/2017
Review Created: 08/08/2017
This review was collected via phone interview by Customer Research Inc.
Shawn B. on 08/04/2017
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Shawn said the service at this business was good and they were friendly. However, it took a little longer than he was expecting.
Vehicle: Toyota Corolla
Category: Service
Service Date: 07/31/2017
Review Created: 08/04/2017
This review was collected via phone interview by Customer Research Inc.
Pat R. on 08/04/2017
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Pat said they have given her an honest analysis every time she has taken her vehicle in. When she was purchasing the tires they showed her the options and explained everything to her. They have really great customer service.
Vehicle: Chrysler Town & Country
Category: Service
Service Date: 07/12/2017
Review Created: 08/04/2017
This review was collected via phone interview by Customer Research Inc.
Lavelle G. on 08/02/2017
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Tire Rotation"
I called and made an appointment to have my tires rotated so I would not have to wait forever. It was over thirty minutes before they even moved my car into the bay. It only took about fifteen minutes to rotate the tires. I was there 45 minutes for something that should have required twenty minutes. The staff at the desk (computers) hardly addressed me when I came in. They are very unfriendly and seem to care less that you are a customer. Also I noted a decided difference in the manner in which they addressed male customers and female customers. Women deserve to be treated as equals. Believe it or not women are as intelligent as men. This was an extremely distasteful and not satisfactory visit.
Vehicle: Buick LaCrosse
Service Date: 08/02/2017
Review Created: 08/02/2017 08:25 PM
Johnnie H. on 08/02/2017
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"Car maintenance"
I always feel like a valued customer. Everyone is always courteous and service is always done quickly. I always feel confidant that everything will be done correctly.
Vehicle: Kia Amanti
Service Date: 08/02/2017
Review Created: 08/02/2017 08:23 PM
Charlotte H. on 08/02/2017
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"Efficient "
Always nice and do a good job
Vehicle: Ford F-150
Service Date: 07/28/2017
Review Created: 08/02/2017 11:37 AM
David S. on 08/02/2017
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David said this business was good and thorough. They let him know what was going on with his wheels.
Vehicle: Chevrolet Silverado SS
Category: Service
Service Date: 07/28/2017
Review Created: 08/02/2017
This review was collected via phone interview by Customer Research Inc.
Nurse J. on 07/25/2017
Recommended badge inactive Recommended
Verified badge inactive Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Damaged to skid plate, check engine light still coming on, costly, and errigant "
Been using service for nitro tires , brakes, and oil change. Moved to Alabama and used someone else. Was told by them before service that the skid plate only had one screw intact and apparently that the previous service people had forgot to put them back on after oil change. Driving down interstate and plate came off possibly damaging tires and under pinning. Called Lee's crossroads to let them know they need to pay for replacing skid plate. Stated it wasn't their fault because I couldn't prove it wasn't already damaged. Also, check engine light had been coming on since using their service. Charged me for diagnosing the car. Paid for fixing damage that they probably did. Had to bring it in a second time because check engine light still coming on. Charge me additional fee. Three months lately, check engine light still coming on. Wouldn't ever let them touch my car again. Arrigant and pompous. I wish they were as good as they thought they were.
Service Date: 04/04/2017
Review Created: 07/25/2017 10:30 AM
Mitchell C. on 07/25/2017
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Mitchell said the service and the price was good. They took him in at the last minute and he really appreciated that.
Vehicle: Ford Focus
Category: Service
Service Date: 07/14/2017
Review Created: 07/25/2017
This review was collected via phone interview by Customer Research Inc.
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