Liberty Hyundai of Mahwah


Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5rating 4.66

1280 Reviews

ReScore Reviews™ (33)

ReScore
Overall Rating 4.4242418/5Overall Rating 4.4242418/5Overall Rating 4.4242418/5Overall Rating 4.4242418/5rating 4.4242418
Original
Overall Rating 2.24242/5Overall Rating 2.24242/5rating 2.24242rating 2.24242rating 2.24242
94% Would Recommend
100% Business Response
Latest Review about 5 hours ago
Bonnie K. on 09/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly service, car wash"
Yes, I have recommended a few friends to this service center and they love it.
Vehicle: 2016 Hyundai Elantra Gt
Category: Service
Service Date: 09/19/2017
Service Type: Maintenance
Review Created: 09/21/2017 01:55 PM
Kathryn B. on 09/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Kathy"
Dealt with Maryann DiGiovanni and as usual service was great
Vehicle: 2010 Hyundai Elantra
Category: Service
Service Date: 09/19/2017
Service Type: Maintenance
Review Created: 09/21/2017 12:24 PM
Daniel C D., Service Manager at Liberty Hyundai of Mahwah responded on 09/21/2017

Hi Kathryn,

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review! Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com
Verified Customer on 09/20/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Wish I lived closer"
Was the best Hyundai Service experience I have had.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 09/12/2017
Service Type: Maintenance
Review Created: 09/20/2017 10:23 AM
Daniel C D., Service Manager at Liberty Hyundai of Mahwah responded on 09/20/2017

Hi Valued Customer,

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 4 star review. Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com
Althea G. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"all is well.....drives and rides like a charm"
all is well..drives and rides like charm
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/14/2017
Service Type: Maintenance
Review Created: 09/19/2017 02:17 PM
Daniel C D., Service Manager at Liberty Hyundai of Mahwah responded on 09/20/2017

Hi Althea,

Thank you for taking the time to complete the survey, We at Liberty Hyundai appreciate your business and the 5 star review. Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com
Verified Customer on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"good service"
same good service .
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 09/13/2017
Service Type: Repair
Review Created: 09/19/2017 06:02 AM
Daniel C D., Service Manager at Liberty Hyundai of Mahwah responded on 09/19/2017

Hi Valued Customer!

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review. Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com
ROBERT C. on 09/19/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"quick service great waiting area..."
Did not expect to pay as much. Never get any coupons for service?
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 09/12/2017
Service Type: Maintenance
Review Created: 09/19/2017 03:11 AM
Daniel C D., Service Manager at Liberty Hyundai of Mahwah responded on 09/19/2017

Hi Robert,

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 4 star review. We do periodically send out coupons via mail and e-mail but you can also check out website at LIBERTYHYUNDAI.COM and look for service specials and there may be something there also. Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com
Nathan I. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Consistently Satisfied"
It's always a pleasure and not a hassle to get my car serviced at Liberty Hyundai.
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 09/13/2017
Service Type: Maintenance
Review Created: 09/18/2017 07:31 PM
Daniel C D., Service Manager at Liberty Hyundai of Mahwah responded on 09/19/2017

Hi Nathan,

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review. Also for your kind words regarding our facility. Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com
Verified Customer on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Elantra service"
my tire was replaced and tires rotated in a timely manner.
Thanks
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/14/2017
Service Type: Maintenance
Review Created: 09/18/2017 02:23 PM
Daniel C D., Service Manager at Liberty Hyundai of Mahwah responded on 09/19/2017

Hi Valued Customer!

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review. Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com
Sean L. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fantastic dealership"
They are honest and trustworthy. Very glad a dealership like them are close by
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/14/2017
Service Type: Maintenance
Review Created: 09/18/2017 12:36 PM
Daniel C D., Service Manager at Liberty Hyundai of Mahwah responded on 09/18/2017

Hi Sean,

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review. Also for your kind words regarding our facility. Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com
Toni F. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"quick and reliable service"
always done right the first time
Vehicle: 2010 Hyundai Genesis Co
Category: Service
Service Date: 09/14/2017
Service Type: Maintenance
Review Created: 09/18/2017 10:58 AM
Daniel C D., Service Manager at Liberty Hyundai of Mahwah responded on 09/18/2017

Hi Toni,

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review. Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com
Verified Customer on 09/16/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Very helpful and friendly service personal"
Very helpful and friendly service personal
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 09/09/2017
Service Type: Maintenance
Review Created: 09/16/2017 06:30 PM
Daniel C D., Service Manager at Liberty Hyundai of Mahwah responded on 09/18/2017

Hi Valued Customer!

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 4 star review. Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com
William B. on 09/16/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"on time"
very profecional
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/13/2017
Service Type: Maintenance
Review Created: 09/16/2017 12:18 PM
Daniel C D., Service Manager at Liberty Hyundai of Mahwah responded on 09/18/2017

Hi William,

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 4 star review. Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com
John B. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"excellent service"
made appointment for my desired time the next day. the items i wanted done were dealt with promptly and the evaluation identified another potential problem which was also corrected. car was returned to me washed and cleaned.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 09/12/2017
Service Type: Maintenance
Review Created: 09/15/2017 05:24 PM
Daniel C D., Service Manager at Liberty Hyundai of Mahwah responded on 09/18/2017

Hi John,

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review. Also for your kind words regarding our facility. Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com
Meredith R. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service"
Was great
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 09/12/2017
Service Type: Maintenance
Review Created: 09/15/2017 12:43 PM
Daniel C D., Service Manager at Liberty Hyundai of Mahwah responded on 09/15/2017

Hi Meredith,

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review. Hope you have a safe journey home. 

Regards, 

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com
Robert C. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Liberty service 5*"
People at the desk
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 09/13/2017
Service Type: Maintenance
Review Created: 09/15/2017 12:13 PM
Daniel C D., Service Manager at Liberty Hyundai of Mahwah responded on 09/15/2017

Hi Robert,

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review! Also for your kind words regarding our facility. Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com
Anthony T. on 09/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always satisfied!"
(see comments on first page.)
Vehicle: 2016 Hyundai Genesis
Category: Service
Service Date: 09/11/2017
Service Type: Maintenance
Review Created: 09/14/2017 05:39 AM
Daniel C D., Service Manager at Liberty Hyundai of Mahwah responded on 09/14/2017

Hi Anthony,

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review. Also for the kind words regarding our facility. Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com
David W. ReScore Review on 09/14/2017
ReScore
Overall Rating 1/5rating 1rating 1rating 1rating 1
Original
Overall Rating 1/5rating 1rating 1rating 1rating 1
Surecritic checkman logo Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Labor rate is 137$/hr or $263,000 per year for each technician"
Rip off Dealer avoid at every chance
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 09/09/2017
Service Type: Maintenance
Review Created: 09/13/2017 04:48 PM

Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Rip off"
Rip off
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 09/09/2017
Service Type: Maintenance
Review Created: 09/13/2017 04:48 PM
Daniel C D., Service Manager at Liberty Hyundai of Mahwah responded on 09/14/2017

Hello valued customer,
Thank you for taking the time out to complete the survey . We appreciate your business and honest review. Thank you for taking my call .I look forward to seeing you again. I'm
always a phone call away.

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com
David R. on 09/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Go back"
Their service is one of the best I've ever been to.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/11/2017
Service Type: Maintenance
Review Created: 09/13/2017 10:29 AM
Daniel C D., Service Manager at Liberty Hyundai of Mahwah responded on 09/13/2017

Hi David,

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review. Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com
Lillian A. on 09/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"See my comments from previous page."
Yes
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 09/08/2017
Service Type: Maintenance
Review Created: 09/13/2017 06:46 AM
Daniel C D., Service Manager at Liberty Hyundai of Mahwah responded on 09/13/2017

Hi Lillian,

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review! Also for your very kind words regarding our facility. Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com
Verified Customer on 09/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent"
Excellent service but expensive
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 09/07/2017
Service Type: Maintenance
Review Created: 09/12/2017 11:52 AM
Daniel C D., Service Manager at Liberty Hyundai of Mahwah responded on 09/12/2017

Hello Valued Customer!

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review. Please call us for your next maintenance appointment or if we can help with anything else.

Regards,

DANIEL C DELVALLE
201-529-4900
SERVICE MANAGER
ddelvalle@libertyhyundai.com
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