Lithia Hyundai of Anchorage


Overall Rating 4.55/5Overall Rating 4.55/5Overall Rating 4.55/5Overall Rating 4.55/5rating 4.55

592 Reviews

ReScore Reviews™ (10)

ReScore
Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5rating 3.8rating 3.8
Original
Overall Rating 2.1/5Overall Rating 2.1/5rating 2.1rating 2.1rating 2.1
91% Would Recommend
100% Business Response
Latest Review about 1 hour ago
Joseph S. on 09/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil Change with Recall Fix"
Great job in less than 40min. to have oil change and a minor recall fixed.
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 09/18/2017
Service Type: Repair
Review Created: 09/25/2017 09:37 PM
Jane B. on 09/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Easy and fast"
Once an appt is made, I can get in and out in about an hour,
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 09/21/2017
Service Type: Repair
Review Created: 09/25/2017 10:57 AM
Otis S. on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Attention to Details "
There where a couple of issues, related to my, 2017 Hyundai Sonata Hybrid Limited, purchase.

Special thanks to Blayke, my sales man, who made me a video to show me the completed work.
Vehicle: 2017 Hyundai Sonata Hyb
Category: Service
Service Date: 09/15/2017
Service Type: Repair
Review Created: 09/22/2017 03:33 PM
Robert N. on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quality service"
I'm very happy to say I think very highly of Lithia Hyundai's products and services. They're very professional both in the sales and service departments. I highly recommend this place to anyone looking to buy a new car and have it serviced here.
Vehicle: 2013 Hyundai Sonata Hyb
Category: Service
Service Date: 09/20/2017
Service Type: Maintenance
Review Created: 09/22/2017 02:48 PM
Verified Customer on 09/22/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Chris provided great service"
Chris provided great service and got me in before my appointment...
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/14/2017
Service Type: Repair
Review Created: 09/22/2017 06:49 AM
George C. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The fact is I DO recomment this dealer to others."
Most of the questions regarding whether I would recommend this dealer only ask for a "yes" or "no." The fact is, my wife and I have both recommended this dealer to friends and some of them have bought a Hyundai as a result and are very satisfied with their purchase.
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 09/15/2017
Service Type: Maintenance
Review Created: 09/19/2017 01:45 PM
Chris K., Service Manager at Lithia Hyundai of Anchorage responded on 09/20/2017

Thank you for the 5 star review.

Chris Kemp
Service Manager
Lithia Hyundai of Anchorage
907-762-5105
Chris_Kemp@Lithia.com
GEORGE C. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Lithia Hyundai as exceptional, all the time."
Lithia Hyundai has conditioned me to always expect the best and always delivers.
Vehicle: 2010 Hyundai Santa Fe
Category: Service
Service Date: 09/15/2017
Service Type: Repair
Review Created: 09/19/2017 01:35 PM
Chris K., Service Manager at Lithia Hyundai of Anchorage responded on 09/20/2017

Thank you for the 5 star review. We appreciate being your vehicles service center.

Chris Kemp
Service Manager
Lithia Hyundai of Anchorage
907-762-5105
Chris_Kemp@Lithia.com
Veronica J. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Review"
Lithia Hyundai of Anchorage is customer-oriented. There are i Pads and a television available. There is a play area for children. Waiting area and bathrooms are clean. The only real problem I had was that there is insufficient parking available. This visit, when my vehicle was done, I got blocked in. A Service employee moved the other customer's vehicle. Then, I got blocked in by an arriving customer. Other than that, I'm satisfied as a Lithia Hyundai customer. Thank you.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 09/16/2017
Service Type: Maintenance
Review Created: 09/19/2017 10:36 AM
Chris K., Service Manager at Lithia Hyundai of Anchorage responded on 09/20/2017

Veronica thank you for the 5 star review.

Chris Kemp
Service Manager
Lithia Hyundai of Anchorage
907-762-5105
Chris_Kemp@Lithia.com
Verified Customer on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great place"
Very happy with the Dealership
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 09/14/2017
Service Type: Repair
Review Created: 09/18/2017 04:32 PM
Chris K., Service Manager at Lithia Hyundai of Anchorage responded on 09/19/2017

Thank you for the 5 star review.

Chris Kemp
Service Manager
Lithia Hyundai of Anchorage
907-762-5105
Chris_Kemp@Lithia.com
Roderick Y. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"2017 Hyundai Santa fe"
Good Service.!!! For sure will coming back.
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 09/14/2017
Service Type: Repair
Review Created: 09/18/2017 10:13 AM
Chris K., Service Manager at Lithia Hyundai of Anchorage responded on 09/18/2017

Thank you for the 5 star review.

Chris Kemp
Service Manager
Lithia Hyundai of Anchorage
907-762-5105
Chris_Kemp@Lithia.com
Joseph C. on 09/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Associate are fast and friendly"
Good service
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 09/08/2017
Service Type: Maintenance
Review Created: 09/17/2017 09:52 PM
Chris K., Service Manager at Lithia Hyundai of Anchorage responded on 09/18/2017

Joseph thank you for the 5 star review.

Chris Kemp
Service Manager
Lithia Hyundai of Anchorage
907-762-5105
Chris_Kemp@Lithia.com
Verified Customer on 09/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great service"
...
Vehicle: 2007 Hyundai Tucson
Category: Service
Service Date: 09/11/2017
Service Type: Maintenance
Review Created: 09/17/2017 10:07 AM
Chris K., Service Manager at Lithia Hyundai of Anchorage responded on 09/18/2017

Thank you for the 5 star review.

Chris Kemp
Service Manager
Lithia Hyundai of Anchorage
907-762-5105
Chris_Kemp@Lithia.com
Lloyd N. on 09/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and Helpful"
Went in just for an oil change and also to fix up my tire. They took care of everything and was expecting to wait there for a couple of hours. They ended up taking barely 2 hours and got the job done
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 09/13/2017
Service Type: Maintenance
Review Created: 09/16/2017 11:45 AM
Chris K., Service Manager at Lithia Hyundai of Anchorage responded on 09/18/2017

Thank you for the 5 star review Lloyd.

Chris Kemp
Service Manager
Lithia Hyundai of Anchorage
907-762-5105
Chris_Kemp@Lithia.com
Philip D. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"A"
A
Vehicle: 2009 Hyundai Accent
Category: Service
Service Date: 09/13/2017
Service Type: Maintenance
Review Created: 09/15/2017 12:22 PM
Chris K., Service Manager at Lithia Hyundai of Anchorage responded on 09/18/2017

Philip thank you for the 5 star review.

Chris Kemp
Service Manager
Lithia Hyundai of Anchorage
907-762-5105
Chris_Kemp@Lithia.com
Catherine H. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hyundai Service Department"
Prompt, courteous and efficient.
Vehicle: 2010 Hyundai Santa Fe
Category: Service
Service Date: 09/13/2017
Service Type: Repair
Review Created: 09/15/2017 11:39 AM
Chris K., Service Manager at Lithia Hyundai of Anchorage responded on 09/18/2017

Thank you for the 5 star review. I apologize for any inconvenience that may of been caused due to the time your vehicle was in the shop.

Chris Kemp
Service Manager
Lithia Hyundai of Anchorage
907-762-5105
Chris_Kemp@Lithia.com
Verified Customer on 09/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great "
Phil is always super helpful and friendly
Vehicle: 2006 Hyundai Santa Fe
Category: Service
Service Date: 09/07/2017
Service Type: Maintenance
Review Created: 09/14/2017 03:32 PM
Chris K., Service Manager at Lithia Hyundai of Anchorage responded on 09/15/2017

Thank you for the 5 star review, I will make sure Phil sees it!!

Chris Kemp
Service Manager
Lithia Hyundai of Anchorage
907-762-5105
Chris_Kemp@Lithia.com
Wayne J. on 09/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer Service Culture"
Excellent
Vehicle: 2011 Hyundai Veracruz
Category: Service
Service Date: 09/11/2017
Service Type: Maintenance
Review Created: 09/14/2017 01:18 PM
Chris K., Service Manager at Lithia Hyundai of Anchorage responded on 09/15/2017

Thank you for the 5 star review Wayne.

Chris Kemp
Service Manager
Lithia Hyundai of Anchorage
907-762-5105
Chris_Kemp@Lithia.com
Arlene L. on 09/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"review of 3 month maintenance"
Always great service.
Vehicle: 2010 Hyundai Accent
Category: Service
Service Date: 09/08/2017
Service Type: Maintenance
Review Created: 09/12/2017 11:12 AM
Chris K., Service Manager at Lithia Hyundai of Anchorage responded on 09/14/2017

Thank you Arlene for the 5 star review.

Chris Kemp
Service Manager
Lithia Hyundai of Anchorage
907-762-5105
Chris_Kemp@Lithia.com
Verified Customer on 09/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very please "
Always look forward to coming because the staff is very nice to talk too.
Vehicle: 2010 Hyundai Elantra
Category: Service
Service Date: 09/09/2017
Service Type: Maintenance
Review Created: 09/12/2017 10:49 AM
Chris K., Service Manager at Lithia Hyundai of Anchorage responded on 09/14/2017

Thank you for bringing your vehicle to us for us to service and thank you for the 5 star review.

Chris Kemp
Service Manager
Lithia Hyundai of Anchorage
907-762-5105
Chris_Kemp@Lithia.com
Verified Customer on 09/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service "
Thank you!
Vehicle: 2009 Hyundai Santa Fe
Category: Service
Service Date: 09/07/2017
Service Type: Maintenance
Review Created: 09/11/2017 06:29 PM
Chris K., Service Manager at Lithia Hyundai of Anchorage responded on 09/12/2017

Thank you for the 5 star review.

Chris Kemp
Service Manager
Lithia Hyundai of Anchorage
907-762-5105
Chris_Kemp@Lithia.com
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