Lithia Hyundai of Anchorage


Overall Rating 4.52/5Overall Rating 4.52/5Overall Rating 4.52/5Overall Rating 4.52/5rating 4.52

426 Reviews

ReScore Reviews™ (8)

ReScore
Overall Rating 3.8750013/5Overall Rating 3.8750013/5Overall Rating 3.8750013/5rating 3.8750013rating 3.8750013
Original
Overall Rating 2.25/5Overall Rating 2.25/5rating 2.25rating 2.25rating 2.25
91% Would Recommend
100% Business Response
Latest Review about 15 hours ago
Robert M. on 03/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast service"
15000 mile service and a express detail were done on time. Car looks great
Vehicle: 2014 Hyundai Tucson
Category: Service
Service Date: 03/23/2017
Service Type: Maintenance
Review Created: 03/27/2017 10:06 AM
Chris K., Service Manager at Lithia Hyundai of Anchorage responded on 03/27/2017

Thank you for the 5 star review.

Chris Kemp
Service Manager
Lithia Hyundai of Anchorage
907-762-5105
Chris_Kemp@Lithia.com
Verified Customer on 03/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"the machinst exact know what they doing, don't take long, my car already fixed. I so glad I bought the car in here. Thank you all."
All of you doing the wonderful job! Thank you.
Vehicle: 2010 Hyundai Sonata
Category: Service
Service Date: 03/20/2017
Service Type: Maintenance
Review Created: 03/25/2017 08:31 PM
Chris K., Service Manager at Lithia Hyundai of Anchorage responded on 03/27/2017

Thank you for the 5 star review.

Chris Kemp
Service Manager
Lithia Hyundai of Anchorage
907-762-5105
Chris_Kemp@Lithia.com
Ralph B. on 03/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service is excellent"
The service crew is so willing to do anything I ask. They are patient with me and fix everything I am concerned about. They take all my concerns seriously and I feel like they treat me like their best customer, even when I drop in for help without an appointment
Vehicle: 2011 Hyundai Veracruz
Category: Service
Service Date: 03/21/2017
Service Type: Maintenance
Review Created: 03/24/2017 06:52 PM
Chris K., Service Manager at Lithia Hyundai of Anchorage responded on 03/27/2017

I am happy to hear that Pete gives you great customer service when you bring your vehicle in.

Chris Kemp
Service Manager
Lithia Hyundai of Anchorage
907-762-5105
Chris_Kemp@Lithia.com
John C. on 03/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change and a new battery "
Thank you for finding out what was happening with my car and taking care of it so quick!
Vehicle: 2012 Hyundai Veracruz
Category: Service
Service Date: 03/20/2017
Service Type: Maintenance
Review Created: 03/24/2017 06:43 PM
Chris K., Service Manager at Lithia Hyundai of Anchorage responded on 03/27/2017

Thank you John for the review.

Chris Kemp
Service Manager
Lithia Hyundai of Anchorage
907-762-5105
Chris_Kemp@Lithia.com
Otis S. on 03/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Everything was great!!
Vehicle: 2014 Hyundai Sonata Hyb
Category: Service
Service Date: 03/17/2017
Service Type: Maintenance
Review Created: 03/24/2017 03:34 PM
Chris K., Service Manager at Lithia Hyundai of Anchorage responded on 03/27/2017

Thank you Otis for the 5 star review.

Chris Kemp
Service Manager
Lithia Hyundai of Anchorage
907-762-5105
Chris_Kemp@Lithia.com
Verified Customer on 03/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"very accomadating"
great
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 03/16/2017
Service Type: Repair
Review Created: 03/24/2017 11:38 AM
Chris K., Service Manager at Lithia Hyundai of Anchorage responded on 03/27/2017

Thank you for the 5 star review.

Chris Kemp
Service Manager
Lithia Hyundai of Anchorage
907-762-5105
Chris_Kemp@Lithia.com
Richard F. on 03/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Friendly service
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 03/20/2017
Service Type: Repair
Review Created: 03/22/2017 03:18 PM
Chris K., Service Manager at Lithia Hyundai of Anchorage responded on 03/24/2017

Thank you!!

Chris Kemp
Service Manager
Lithia Hyundai of Anchorage
907-762-5105
Chris_Kemp@Lithia.com
Verified Customer on 03/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Teri Haddeland"
Fast, friendly service, always
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 03/14/2017
Service Type: Repair
Review Created: 03/20/2017 05:08 PM
Chris K., Service Manager at Lithia Hyundai of Anchorage responded on 03/21/2017

Thank you for leaving us a great review!!

Chris Kemp
Service Manager
Lithia Hyundai of Anchorage
907-762-5105
Chris_Kemp@Lithia.com
Verified Customer on 03/20/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Expectation."
Service was as expected, no delays.
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 03/10/2017
Service Type: Maintenance
Review Created: 03/20/2017 09:09 AM
Chris K., Service Manager at Lithia Hyundai of Anchorage responded on 03/20/2017

Thank you for the great review.

Chris Kemp
Service Manager
Lithia Hyundai of Anchorage
907-762-5105
Chris_Kemp@Lithia.com
Lisa O. on 03/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Same day appt"
Greatly appreciated the same day appointment for a lifetime oil change.
Vehicle: 2009 Hyundai Santa Fe
Category: Service
Service Date: 03/15/2017
Service Type: Maintenance
Review Created: 03/17/2017 10:06 PM
Chris K., Service Manager at Lithia Hyundai of Anchorage responded on 03/20/2017

Thank you for the 5 star review.

Chris Kemp
Service Manager
Lithia Hyundai of Anchorage
907-762-5105
Chris_Kemp@Lithia.com
Bryan M. on 03/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Sonata"
Good visit
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 03/15/2017
Service Type: Repair
Review Created: 03/17/2017 09:42 AM
Chris K., Service Manager at Lithia Hyundai of Anchorage responded on 03/20/2017

Thank you for the 5 star review.

Chris Kemp
Service Manager
Lithia Hyundai of Anchorage
907-762-5105
Chris_Kemp@Lithia.com
Lonnie F. on 03/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"GREAT place to buy a car!"
Jon Tollerud is a god among Hyundai associates. Use him, love him, fear him.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 03/14/2017
Service Type: Maintenance
Review Created: 03/16/2017 04:04 PM
Chris K., Service Manager at Lithia Hyundai of Anchorage responded on 03/20/2017

Thank you for the review we all enjoyed the comments!! :)

Chris Kemp
Service Manager
Lithia Hyundai of Anchorage
907-762-5105
Chris_Kemp@Lithia.com
Cory B. on 03/16/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Customer service is great and all very friendly "
Over all good but could use minor improvements on detailing and wiping engine compartment down.
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 03/09/2017
Service Type: Maintenance
Review Created: 03/16/2017 03:44 PM
Chris K., Service Manager at Lithia Hyundai of Anchorage responded on 03/20/2017

Thank you for taking the time to submit the review. I will definitely go over the minor details that were missed with our technicians.

Chris Kemp
Service Manager
Lithia Hyundai of Anchorage
907-762-5105
Chris_Kemp@Lithia.com
Verified Customer on 03/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Timely service for a oil change while I wait"
Oil change was done in about 30 mins or less
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 03/13/2017
Service Type: Maintenance
Review Created: 03/16/2017 01:12 AM
Chris K., Service Manager at Lithia Hyundai of Anchorage responded on 03/20/2017

Thank you for the 5 star review I am glad to hear that we were able to meet your expectations.

Chris Kemp
Service Manager
Lithia Hyundai of Anchorage
907-762-5105
Chris_Kemp@Lithia.com
Rebecca E. on 03/15/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Close"
thanks
Vehicle: 2012 Hyundai Veracruz
Category: Service
Service Date: 03/13/2017
Service Type: Maintenance
Review Created: 03/15/2017 01:19 PM
Chris K., Service Manager at Lithia Hyundai of Anchorage responded on 03/20/2017

Thank you Rebecca for the great review!

Chris Kemp
Service Manager
Lithia Hyundai of Anchorage
907-762-5105
Chris_Kemp@Lithia.com
Carolyn S. on 03/14/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Great Service"
Great service
Vehicle: 2002 Hyundai Santa Fe
Category: Service
Service Date: 03/10/2017
Service Type: Maintenance
Review Created: 03/14/2017 11:59 AM
Chris K., Service Manager at Lithia Hyundai of Anchorage responded on 03/20/2017

Thank  you Carolyn for the great review!

Chris Kemp
Service Manager
Lithia Hyundai of Anchorage
907-762-5105
Chris_Kemp@Lithia.com
Sarah J. on 03/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I'm in a wheelchair and everybody dose anything they think might make it easier for me to get around."
Great customer service!
Vehicle: 2014 HYUNDAI SANTA FE
Category: Service
Service Date: 02/25/2017
Service Type:
Review Created: 03/14/2017 11:09 AM
Chris K., Service Manager at Lithia Hyundai of Anchorage responded on 03/20/2017

Thank you for the great review we enjoy having you bring your vehicle to us.

Chris Kemp
Service Manager
Lithia Hyundai of Anchorage
907-762-5105
Chris_Kemp@Lithia.com
Karen V. on 03/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
" Fast, friendly staff, and service work that is done right! Lithia Hyundai makes my maintenence experiaences a joy. "
Excellent
Vehicle: 2012 Hyundai Accent
Category: Service
Service Date: 03/08/2017
Service Type: Maintenance
Review Created: 03/10/2017 02:09 PM
Chris K., Service Manager at Lithia Hyundai of Anchorage responded on 03/10/2017

Thank you for the 5 star review.

Chris Kemp
Service Manager
Lithia Hyundai of Anchorage
907-762-5105
Chris_Kemp@Lithia.com
Ryan K. on 03/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good Work"
Work done right in second time. But happy
Vehicle: 2016 Hyundai Genesis
Category: Service
Service Date: 02/28/2017
Service Type: Repair
Review Created: 03/10/2017 09:07 AM
Chris K., Service Manager at Lithia Hyundai of Anchorage responded on 03/10/2017

Thank you for the 5 star review!!

Chris Kemp
Service Manager
Lithia Hyundai of Anchorage
907-762-5105
Chris_Kemp@Lithia.com
Mishelle J. on 03/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great people, wonderful service."
These people are fantastic. Helpful, friendly, knowledgeable and efficient. The only service department I've gone to for over two years, because the other ones I've gone to in the past fell very short on my expectations for courtesy and ability.
Vehicle: 2008 Hyundai Accent
Category: Service
Service Date: 03/06/2017
Service Type: Maintenance
Review Created: 03/08/2017 10:23 AM
Chris K., Service Manager at Lithia Hyundai of Anchorage responded on 03/10/2017

Thank you for the great review I will let Phil know you were very happy with his service.

Chris Kemp
Service Manager
Lithia Hyundai of Anchorage
907-762-5105
Chris_Kemp@Lithia.com
Displaying Review 1 - 20 of 426 in total