Lithia Hyundai of Anchorage


Overall Rating 4.53/5Overall Rating 4.53/5Overall Rating 4.53/5Overall Rating 4.53/5rating 4.53

519 Reviews

ReScore Reviews™ (8)

ReScore
Overall Rating 3.8750013/5Overall Rating 3.8750013/5Overall Rating 3.8750013/5rating 3.8750013rating 3.8750013
Original
Overall Rating 2.25/5Overall Rating 2.25/5rating 2.25rating 2.25rating 2.25
91% Would Recommend
100% Business Response
Latest Review about 7 hours ago
Paul J. on 07/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service that meets my schedule. Free shuttle to and from work."
I recommend this business to persons that want good service.
Vehicle: 2010 Hyundai Elantra
Category: Service
Service Date: 07/20/2017
Service Type: Maintenance
Review Created: 07/24/2017 06:29 PM
Arminda D. on 07/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service"
Excellent service as usual
Vehicle: 2009 Hyundai Santa Fe
Category: Service
Service Date: 07/19/2017
Service Type: Maintenance
Review Created: 07/21/2017 10:55 AM
Chris K., Service Manager at Lithia Hyundai of Anchorage responded on 07/21/2017

Arminda, thank you for the review.

Chris Kemp
Service Manager
Lithia Hyundai of Anchorage
907-762-5105
Chris_Kemp@Lithia.com
Clara M. on 07/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick and honest"
Phil ensured that my auto was fixed and returned in a timely manner.
Vehicle: 2011 Hyundai Elantra
Category: Service
Service Date: 07/18/2017
Service Type: Repair
Review Created: 07/20/2017 10:25 AM
Chris K., Service Manager at Lithia Hyundai of Anchorage responded on 07/21/2017

Thank you for the 5 star review Clara.

Chris Kemp
Service Manager
Lithia Hyundai of Anchorage
907-762-5105
Chris_Kemp@Lithia.com
Stephen L. on 07/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change"
Scheduled online
Vehicle: 2006 Hyundai Santa Fe
Category: Service
Service Date: 07/18/2017
Service Type: Maintenance
Review Created: 07/20/2017 09:47 AM
Chris K., Service Manager at Lithia Hyundai of Anchorage responded on 07/21/2017

Thank you for the 5 star review Stephen!!

Chris Kemp
Service Manager
Lithia Hyundai of Anchorage
907-762-5105
Chris_Kemp@Lithia.com
Verified Customer on 07/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil Change Review"
Oil changes are fairly quick, easy to schedule time, free WIFI while you wait
Vehicle: 2008 Hyundai Elantra
Category: Service
Service Date: 07/17/2017
Service Type: Maintenance
Review Created: 07/20/2017 07:00 AM
Chris K., Service Manager at Lithia Hyundai of Anchorage responded on 07/21/2017

Thank you for the 5 star review.

Chris Kemp
Service Manager
Lithia Hyundai of Anchorage
907-762-5105
Chris_Kemp@Lithia.com
Carl K. on 07/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good Service Appointment"
My car was taken in promptly at the time of my scheduled service appointment. The servicing scheduled and included courtesy
vehicle inspection were done quickly. The service writers were friendly and informed.
Vehicle: 2008 Hyundai Accent
Category: Service
Service Date: 07/14/2017
Service Type: Maintenance
Review Created: 07/18/2017 05:27 PM
Chris K., Service Manager at Lithia Hyundai of Anchorage responded on 07/21/2017

Thank you for the 5 star review, Pete was happy to hear your kind words.

Chris Kemp
Service Manager
Lithia Hyundai of Anchorage
907-762-5105
Chris_Kemp@Lithia.com
Robert H. on 07/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast "
Need a dealership in fairbanks
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 07/14/2017
Service Type: Repair
Review Created: 07/18/2017 10:28 AM
Chris K., Service Manager at Lithia Hyundai of Anchorage responded on 07/21/2017

Robert thank you for the 5 star review.

Chris Kemp
Service Manager
Lithia Hyundai of Anchorage
907-762-5105
Chris_Kemp@Lithia.com
Verified Customer on 07/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"welcoming atmosphere"
better service, treated like a person
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 07/06/2017
Service Type: Maintenance
Review Created: 07/15/2017 12:20 PM
Chris K., Service Manager at Lithia Hyundai of Anchorage responded on 07/17/2017

Thank you for the 5 star review.

Chris Kemp
Service Manager
Lithia Hyundai of Anchorage
907-762-5105
Chris_Kemp@Lithia.com
Gary S. on 07/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"timely oil change & 7000 checkup & tire roatating "
an advance appointment made the servicing experience excellent
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 07/12/2017
Service Type: Maintenance
Review Created: 07/14/2017 10:27 AM
Chris K., Service Manager at Lithia Hyundai of Anchorage responded on 07/17/2017

Thank you for the review!!

Chris Kemp
Service Manager
Lithia Hyundai of Anchorage
907-762-5105
Chris_Kemp@Lithia.com
SALLY G. on 07/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Staff is always helpful "
Everyone is friendly and available to assist even the manager
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 07/11/2017
Service Type: Maintenance
Review Created: 07/13/2017 12:25 PM
Chris K., Service Manager at Lithia Hyundai of Anchorage responded on 07/17/2017

Sally, thank you for the 5 star review.

Chris Kemp
Service Manager
Lithia Hyundai of Anchorage
907-762-5105
Chris_Kemp@Lithia.com
John T. on 07/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service "
Outstanding
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 06/23/2017
Service Type: Maintenance
Review Created: 07/12/2017 08:21 PM
Chris K., Service Manager at Lithia Hyundai of Anchorage responded on 07/17/2017

Thank you for the 5 star review!!

Chris Kemp
Service Manager
Lithia Hyundai of Anchorage
907-762-5105
Chris_Kemp@Lithia.com
Felicia K. on 07/11/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Thanks service desk older gently man was awesome. "
So far I love my 2017 Tucson and all the services I receive from Lithia Hyundia in Anchorage, Ak. very professional and personal.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 07/08/2017
Service Type: Maintenance
Review Created: 07/11/2017 11:07 AM
Chris K., Service Manager at Lithia Hyundai of Anchorage responded on 07/17/2017

Thank you for the review!!

Chris Kemp
Service Manager
Lithia Hyundai of Anchorage
907-762-5105
Chris_Kemp@Lithia.com
Jon L. on 07/04/2017
Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"Warranty what warranty"
When you bring your car in for warranty work that's what should be done. Instead they find every reason not to do the warranty work. This is the only dealer in my area to get work done and now I'm stuck driving a unsafe vehicle because of them not warrantying anything
Vehicle: 2014 Hyundai Veloster
Category: Service
Service Date: 06/30/2017
Service Type: Repair
Review Created: 07/04/2017 09:46 AM
Chris K., Service Manager at Lithia Hyundai of Anchorage responded on 07/06/2017

I apologize that that some of your concerns were not covered by Hyundai. I still look forward speaking with you next Monday. Please let me know if here is anything else we can do for you until then.

Chris Kemp
Service Manager
Lithia Hyundai of Anchorage
907-762-5105
Chris_Kemp@Lithia.com
Debbie R. on 07/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Department rocks!"
Great service every time. Fast and thorough!
Vehicle: 2007 Hyundai Veracruz
Category: Service
Service Date: 06/26/2017
Service Type: Maintenance
Review Created: 07/01/2017 07:36 PM
Chris K., Service Manager at Lithia Hyundai of Anchorage responded on 07/06/2017

Thank you for giving us a 5 star review Debbie. 

Chris Kemp
Service Manager
Lithia Hyundai of Anchorage
907-762-5105
Chris_Kemp@Lithia.com
Verified Customer on 07/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"on time and quick"
yes
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 06/23/2017
Service Type: Maintenance
Review Created: 07/01/2017 11:28 AM
Chris K., Service Manager at Lithia Hyundai of Anchorage responded on 07/06/2017

Thank you for the 5 star review. 

Chris Kemp
Service Manager
Lithia Hyundai of Anchorage
907-762-5105
Chris_Kemp@Lithia.com
DARLENE A. on 06/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great"
Promp, fast, easy oil change.
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 06/01/2017
Service Type: Maintenance
Review Created: 06/28/2017 10:23 AM
Chris K., Service Manager at Lithia Hyundai of Anchorage responded on 06/29/2017

Thank you Darlene for the 5 star review.

Chris Kemp
Service Manager
Lithia Hyundai of Anchorage
907-762-5105
Chris_Kemp@Lithia.com
Verified Customer on 06/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"INCREDIBLE SALES & SERVICE DEPARTMENT"
THEY ARE SO GOOD IT WILL MAKE YOU WANNA SLAP YOUR GRANDMA
Vehicle: 2010 Hyundai Accent
Category: Service
Service Date: 06/22/2017
Service Type: Maintenance
Review Created: 06/27/2017 09:54 PM
Chris K., Service Manager at Lithia Hyundai of Anchorage responded on 06/29/2017

Thank you for the 5 star review, this gave us all a good laugh.

Chris Kemp
Service Manager
Lithia Hyundai of Anchorage
907-762-5105
Chris_Kemp@Lithia.com
Joyce P. on 06/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"good location"
friendly, fast service
Vehicle: 2014 Hyundai Tucson
Category: Service
Service Date: 06/22/2017
Service Type: Maintenance
Review Created: 06/26/2017 02:37 PM
Chris K., Service Manager at Lithia Hyundai of Anchorage responded on 06/26/2017

Thank you for the 5 star review Joyce.

Chris Kemp
Service Manager
Lithia Hyundai of Anchorage
907-762-5105
Chris_Kemp@Lithia.com
Kevin M. on 06/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professional and fast"
Only an oil change but Lithia Hyundai was professional and fast.
Vehicle: 2008 Hyundai Santa Fe
Category: Service
Service Date: 06/17/2017
Service Type: Maintenance
Review Created: 06/20/2017 05:14 PM
Chris K., Service Manager at Lithia Hyundai of Anchorage responded on 06/23/2017

Thank you for the 5 star review Kevin.

Chris Kemp
Service Manager
Lithia Hyundai of Anchorage
907-762-5105
Chris_Kemp@Lithia.com
Robert L. on 06/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Lithia hyundai service dept"
Always professional courteous service. I have purchased and service 2 vehicles here, a 2008 Sante Fe and a 2012 Sonata hybrid and am always satisfied with this business.
Vehicle: 2012 Hyundai Sonata Hyb
Category: Service
Service Date: 06/15/2017
Service Type: Repair
Review Created: 06/20/2017 04:53 AM
Chris K., Service Manager at Lithia Hyundai of Anchorage responded on 06/23/2017

Robert, thank you for the 5 star review.

Chris Kemp
Service Manager
Lithia Hyundai of Anchorage
907-762-5105
Chris_Kemp@Lithia.com
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