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Mack Grubbs Hyundai

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,092 Reviews)
83
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Score Details

5 stars
87%
4 stars
8%
3 stars
2%
2 stars
1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
Original Review
Overall Rating 2.9/5Overall Rating 2.9/5Overall Rating 2.9/5Overall Rating 2.9/5Overall Rating 2.9/5
36
Total ReScores™
4.9
ReScore™ Average
83
Net Promoter Score ®

Business Details

About

Mack Grubbs Hyundai is located near Gulfport in Hattiesburg, MS. Our friendly service technicians are trained and ready to assist you with all of your vehicle repair and maintenance needs. Call us today to schedule your next visit! Mack Grubbs Hyundai is located near Gulfport in Hattiesburg, MS. Our friendly service technicians are trained and ready to assist you with all of your vehicle repair and maintenance needs. Call us today to schedule your next visit!

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(601) 705-0790
Open
Business Hours

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
6507 U S Highway 98 Hattiesburg, MS 39402
Get Directions
Service Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,092 Reviews)
Write a Review
Recent Reviews
MT
gravatar
MARION T.
Collins, MS
2011 Hyundai Sonata
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
09/13/2014
Service Type: Repair
verified customerVerified Customer
Category: Service
Clean and neat dealership, but not impressed with the service dept.
The dealership is nice and the waiting area is clean and comfortable. I was not that impressed with the service. After my car was supposed to be ready they asked for my keys back because someone had added something to my car by mistake. ??? I was not able to get everything taken care of because they couldn't look up my extended warranty information.
Recommended
THOMAS S., Service Manager from Mack Grubbs Hyundai responded on 09/15/2014 10:02 AM

Mrs Toth, Thank you for taking the time to speak with Me today about your concerns.  I do greatly apologize for any lack of communication on Our side that things were not explained correctly and may have inconvenienced you.  I do look foward to getting involved with your Service apt Wedsnday morning to resolve your vehicles concerns!
Your business is much appreciated!

Thank You!

Thomas Struchen
Service Manager
601-705-0790
service@mackgrubbshyundai.com
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