Mark's Super Service Center


Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

346 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 1.5/5rating 1.5rating 1.5rating 1.5rating 1.5
98% Would Recommend
75% Business Response
Latest Review about 19 hours ago
CAROLINE B. on 08/22/2017
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"The best service in town"
Took both of my cars in for oil changes. The best in town.
Vehicle: Ford Explorer
Service Date: 08/22/2017
Review Created: 08/22/2017 08:14 PM
Alejandra R. on 08/01/2017
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Alejandra said this business gave her good service.
Vehicle: Nissan Xterra
Category: Service
Service Date: 07/20/2017
Review Created: 08/01/2017
This review was collected via phone interview by Customer Research Inc.
Mark W. at Mark's Super Service Center responded on 08/09/2017

Thank you very much for your comments

MICHAEL F. on 07/22/2017
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"Professional always willing to help"
BEST AUTO SHOP IN TOWN. BUSY BUT FAST SERVICE
Vehicle: Chevrolet Blazer
Service Date: 07/21/2017
Review Created: 07/22/2017 12:39 PM
Mark W. at Mark's Super Service Center responded on 07/24/2017

Michael, we certainly appreciate your comments. I am glad we were able to asssist you.

WILLIAM H. C. on 07/20/2017
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"The people are great"
I like Marks because the team of people there always do their best
Vehicle: Chevrolet Silverado
Service Date: 07/19/2017
Review Created: 07/20/2017 03:16 AM
Mark W. at Mark's Super Service Center responded on 07/20/2017

Thank you Bill. As always, we appreciate your business

Ryan E. on 07/20/2017
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Ryan said this business did a good job and they were very nice.
Vehicle: Dodge Pickup
Category: Service
Service Date: 07/19/2017
Review Created: 07/20/2017
This review was collected via phone interview by Customer Research Inc.
Mark W. at Mark's Super Service Center responded on 07/27/2017

Thank you for your business, we appreciate you.

Patrick O. on 07/20/2017
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Patrick said he spoke with George at this business and he told him what the problem was and how it could be fixed. He was very pleased with the service and the information they provided.
Vehicle: Nissan Xterra
Category: Service
Service Date: 07/19/2017
Review Created: 07/20/2017
This review was collected via phone interview by Customer Research Inc.
Mark W. at Mark's Super Service Center responded on 07/27/2017

Patrick we are very happy to be here for you when you need us. Thank you for your business

Daniel M. on 07/19/2017
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Daniel said he has always been very pleased with the work.
Vehicle: Toyota 4Runner
Category: Service
Service Date: 07/17/2017
Review Created: 07/19/2017
This review was collected via phone interview by Customer Research Inc.
Mark W. at Mark's Super Service Center responded on 07/24/2017

Daniel, Thank you for coming all the way from Mt. Pleasant to see us. We appreciate your business

Ricardo Q. on 07/15/2017
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Ricardo said this business did a good job and they were on time.
Vehicle: Nissan Pathfinder
Category: Service
Service Date: 06/30/2017
Review Created: 07/15/2017
This review was collected via phone interview by Customer Research Inc.
Mark W. at Mark's Super Service Center responded on 07/24/2017

Thank you for stopping by. I hope the service you received will bring you back to see us again.

William W. on 07/14/2017
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William said they did a really good job.
Vehicle: Dodge Dakota
Category: Service
Service Date: 07/12/2017
Review Created: 07/14/2017
This review was collected via phone interview by Customer Research Inc.
Mark W. at Mark's Super Service Center responded on 07/24/2017

Thank you for stopping in. I hope we have earned your future business

Carla G. on 07/14/2017
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Carla said this business is always super nice. They are more than fair. They were very timely and great from the beginning to the end. She loves them.
Vehicle: Chevrolet Lumina
Category: Service
Service Date: 07/12/2017
Review Created: 07/14/2017
This review was collected via phone interview by Customer Research Inc.
Mark W. at Mark's Super Service Center responded on 07/24/2017

Thank you for your continued business, we appreciate you.

Fay L. on 07/13/2017
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Fay said the business got her in and out in no time. She was pleased with the service. They are a great bunch of people who are very kind.
Vehicle: Dodge Charger
Category: Service
Service Date: 07/11/2017
Review Created: 07/13/2017
This review was collected via phone interview by Customer Research Inc.
Mark W. at Mark's Super Service Center responded on 07/24/2017

Thank you for taking the time to review us. We appreciate your feedback.

Kirk S. on 07/12/2017
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
Kirk said this business was not able to fix his vehicle. He spent $1000 and the vehicle is still not working, which is causing him to miss work. He is going to try and bring it back soon to get the problem figured out.
Vehicle: Ford Ranger
Category: Service
Service Date: 07/05/2017
Review Created: 07/12/2017
This review was collected via phone interview by Customer Research Inc.
Mark W. at Mark's Super Service Center responded on 07/24/2017

Kirk, I understand you brought your vehicle in for a fuel leak, which we did repair, however you are now having a problem fueling the vehicle. We definately need to get that Ranger back in so we can deterime the proper venting for your vehicle and get you fixed up. Please call as soon as you can so we can complete this repair. I am sorry you are having this issue, but I am certain we can fix this dilema

DAVID L. on 07/08/2017
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"Reliable, Full-Service Shop"
On my 3rd vehicle being serviced here. Thoroughly satisfied for a decade.
Vehicle: GMC Terrain
Service Date: 07/06/2017
Review Created: 07/08/2017 09:55 AM
Mark W. at Mark's Super Service Center responded on 07/10/2017

David, thank you very much for your continued patronage. We are glad to have another satisfied customer.

MATT L. ReScore Review on 06/30/2017
ReScore
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Original
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Recommended? Yes
Surecritic checkman logo Verified
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"Very responsive to concerns"
Very quickly resolved issue of being charged too much. Very respectful and personable in resolving.
Vehicle: Ford Expedition
Service Date: 06/28/2017
Review Created: 06/29/2017 04:13 AM

Recommended badge inactive Recommended
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"Cost was much higher than expected."
Did maintenance I didn't ask for. Still had to pay increased cost.
Vehicle: Ford Expedition
Service Date: 06/28/2017
Review Created: 06/29/2017 04:13 AM
Mark W. at Mark's Super Service Center responded on 06/30/2017

Thank you for your comments. I reviewed your invoice and see the mistake that you are referring to. I am terribly sorry for this and had I known about it when you picked up your vehicle, I would addressed it immediately. Your refund has been processed and my apologies are extended to you. 

NICOLE F. on 06/20/2017
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"Fast, friendly and Mark's does great work!"
Fast, friendly and Mark's does great work!
Vehicle: Toyota Highlander
Service Date: 06/19/2017
Review Created: 06/20/2017 06:43 AM
Mark W. at Mark's Super Service Center responded on 06/20/2017

We appreciate your many years of dedicated patronage.

VALDAZE B. on 06/16/2017
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"car service"
great customer service, great work, affordable prices & wait time
Vehicle: Honda Accord Crosstour
Service Date: 06/15/2017
Review Created: 06/16/2017 07:56 AM
Mark W. at Mark's Super Service Center responded on 06/20/2017

Thank you very much for your comments

Josh P. on 06/15/2017
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Josh said this business had the best prices. They did as promised.
Vehicle: Chevrolet Silverado
Category: Service
Service Date: 06/14/2017
Review Created: 06/15/2017
This review was collected via phone interview by Customer Research Inc.
Mark W. at Mark's Super Service Center responded on 06/20/2017

Thank you for stopping by Josh. We welcome all visitors to the LowCountry.

Jared H. on 06/13/2017
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Jared said they are always really good.
Vehicle: Toyota Camry
Category: Service
Service Date: 06/12/2017
Review Created: 06/13/2017
This review was collected via phone interview by Customer Research Inc.
Mark W. at Mark's Super Service Center responded on 06/20/2017

Jared, we appreciate your business and your service to our country. We salute you

Tracy E. on 06/12/2017
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Tracy said the staff were friendly and quick. He had a great experience.
Vehicle: Nissan Maxima
Category: Service
Service Date: 06/07/2017
Review Created: 06/12/2017
This review was collected via phone interview by Customer Research Inc.
Mark W. at Mark's Super Service Center responded on 06/14/2017

Thank you for your comments, Tracy. And welcome to the Mark's Super Service Center family

Allen K. on 06/10/2017
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Allen said everything with this business was good, and they are a great place.
Vehicle: Honda CR-V
Category: Service
Service Date: 06/09/2017
Review Created: 06/10/2017
This review was collected via phone interview by Customer Research Inc.
Mark W. at Mark's Super Service Center responded on 06/12/2017

Thank you Allen for taking the time to respond to our survey. We really appreciate your business

Displaying Review 1 - 20 of 347 in total