David said this business did not keep him adequately informed. He never received an estimate and did not know anything until the repair was completed. He said there were miscellaneous charges of $19 for what he was told were shop towels, etc and he did not feel this was an adequate explanation.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.