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Massey Hyundai Review from DENISE S. on 04/02/2014

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DENISE S.
Smithsburg, MD
2004 Hyundai Santa Fe
Massey Hyundai
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/02/2014
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Don't address issue under warranty
Took vehicle still under warranty in for transmission issue. Was told it was not transmission but a steering issue. Of course warranty doesn't cover this. Won't go back there again.
Not Recommended
MATTHEW W. from Massey Hyundai responded on 04/03/2014 07:26 AM

Mrs.Schlimgen, I am a sorry that the warranty has expired on your 2004 Sanat Fe for steering issues.  It has come to my attention that we have never completed any maintenance on this vehilce in the past and would like the chance to earn your business going forward by giving you a discount on the required reapirs to address your issues. Please feel free to contact me at any time.

Matt Whetzel
Service Director

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