McCarthy Hyundai Blue Springs


Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5rating 4.63

958 Reviews

ReScore Reviews™ (34)

ReScore
Overall Rating 4.7647065/5Overall Rating 4.7647065/5Overall Rating 4.7647065/5Overall Rating 4.7647065/5rating 4.7647065
Original
Overall Rating 2.24242/5Overall Rating 2.24242/5rating 2.24242rating 2.24242rating 2.24242
95% Would Recommend
100% Business Response
Latest Review about 3 hours ago
Verified Customer on 06/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Courteous Service and Honest"
took care of an additional service item plus a recall in a prompt manner.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 06/21/2017
Service Type: Repair
Review Created: 06/26/2017 12:22 PM
Shane A H., SERVICE MANAGER at McCarthy Hyundai Blue Springs responded on 06/26/2017

THANK YOU FOR THE GREAT REVIEW. WE REALLY APPRECIATE YOUR BUSINESS.

SHANE HOLLADAY
SERVICE MANAGER
816-224-7500
Timothy S. on 06/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"friendly, competent techs."
Very clean, and friendly personnel staff.
Vehicle: 2014 Hyundai Santa Fe
Category: Service
Service Date: 06/13/2017
Service Type: Repair
Review Created: 06/26/2017 08:17 AM
Shane A H., SERVICE MANAGER at McCarthy Hyundai Blue Springs responded on 06/26/2017

THANK YOU FOR THE GREAT REVIEW. WE REALLY APPRECIATE YOUR BUSINESS.

SHANE HOLLADAY
SERVICE MANAGER
816-224-7500
Donna W. on 06/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Happy!"
I was really happy to have my car serviced at McCarthy Hyundai Super Center. I appreciated that my Hyundai salesman, Rodney Sutherlin, coordinated the service appointment, and I very much appreciated the professional courtesy offered by Todd Pardee, my service advisor. He was very respectful of my concerns and personal schedule, and also provided me with a great loaner. The work was completed on time and I especially appreciated Todd's call a few minutes in advance to let me know exactly when my car would be ready for pickup. Although I have traditionally NOT used a dealership for servicing my cars, I will most certainly return to McCarthy Hyundai's service center.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 06/15/2017
Service Type: Maintenance
Review Created: 06/23/2017 05:33 PM
Shane A H., SERVICE MANAGER at McCarthy Hyundai Blue Springs responded on 06/26/2017

THANK YOU FOR THE GREAT REVIEW. WE REALLY APPRECIATE YOUR BUSINESS.

SHANE HOLLADAY
SERVICE MANAGER
816-224-7500
Mickie S. on 06/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly, courtious people"
My vehicle was finished faster than I expected and, the people there are friendly and courteous.
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 06/19/2017
Service Type: Repair
Review Created: 06/22/2017 12:48 PM
Shane A H., SERVICE MANAGER at McCarthy Hyundai Blue Springs responded on 06/22/2017

THANK YOU FOR THE GREAT REVIEW. WE REALLY APPRECIATE YOUR BUSINESS.

SHANE HOLLADAY
SERVICE MANAGER
816-224-7500
Sharon C. on 06/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I feel this is an honest business"
People are great
Vehicle: 2010 Hyundai Santa Fe
Category: Service
Service Date: 06/16/2017
Service Type: Maintenance
Review Created: 06/20/2017 07:06 PM
Shane A H., SERVICE MANAGER at McCarthy Hyundai Blue Springs responded on 06/22/2017

THANK YOU FOR THE GREAT REVIEW. WE REALLY APPRECIATE YOUR BUSINESS.

SHANE HOLLADAY
SERVICE MANAGER
816-224-7500
Erik S. on 06/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly ,fast , great service"
Had great service . They did what needed to be done. Fast and affordable
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 06/15/2017
Service Type: Maintenance
Review Created: 06/20/2017 11:06 AM
Shane A H., SERVICE MANAGER at McCarthy Hyundai Blue Springs responded on 06/20/2017

THANK YOU FOR THE GREAT REVIEW. WE REALLY APPRECIATE YOUR BUSINESS.

SHANE HOLLADAY
SERVICE MANAGER
816-224-7500
Kory P. on 06/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Ryan Niffen does a great job"
Very Good
Vehicle: 2013 Hyundai Genesis
Category: Service
Service Date: 06/08/2017
Service Type: Repair
Review Created: 06/20/2017 07:41 AM
Shane A H., SERVICE MANAGER at McCarthy Hyundai Blue Springs responded on 06/20/2017

THANK YOU FOR THE GREAT REVIEW. WE REALLY APPRECIATE YOUR BUSINESS.

SHANE HOLLADAY
SERVICE MANAGER
816-224-7500
Gary S. on 06/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and efficient service"
Great as always, I have never been disappointed
Vehicle: 2008 Hyundai Elantra
Category: Service
Service Date: 06/14/2017
Service Type: Maintenance
Review Created: 06/19/2017 09:49 PM
Shane A H., SERVICE MANAGER at McCarthy Hyundai Blue Springs responded on 06/20/2017

THANK YOU FOR THE GREAT REVIEW. WE REALLY APPRECIATE YOUR BUSINESS.

SHANE HOLLADAY
SERVICE MANAGER
816-224-7500
Lori B. on 06/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service "
We were driving across country when our A.C. went out. They helped us out and we were back on the road in 45 min. Very friendly staff and a real pleasure. Thank you!
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 06/14/2017
Service Type: Repair
Review Created: 06/19/2017 04:17 PM
Shane A H., SERVICE MANAGER at McCarthy Hyundai Blue Springs responded on 06/20/2017

THANK YOU FOR THE GREAT REVIEW. WE REALLY APPRECIATE YOUR BUSINESS.

SHANE HOLLADAY
SERVICE MANAGER
816-224-7500
Deborah J. on 06/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Courtesy for the customer. Speedy service, but takes the time to explain things."
Absolutely!
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 06/14/2017
Service Type: Maintenance
Review Created: 06/19/2017 03:30 PM
Shane A H., SERVICE MANAGER at McCarthy Hyundai Blue Springs responded on 06/20/2017

THANK YOU FOR THE GREAT REVIEW. WE REALLY APPRECIATE YOUR BUSINESS.

SHANE HOLLADAY
SERVICE MANAGER
816-224-7500
Patricia N. on 06/19/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"maintenance"
Took my car in for oil change. Great staff and nice lobby.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 06/13/2017
Service Type: Maintenance
Review Created: 06/19/2017 01:01 PM
Shane A H., SERVICE MANAGER at McCarthy Hyundai Blue Springs responded on 06/19/2017

THANK YOU FOR THE GREAT REVIEW. WE REALLY APPRECIATE YOUR BUSINESS.

SHANE HOLLADAY
SERVICE MANAGER
816-224-7500
Verified Customer on 06/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome customer service "
Can always count on your service staff
Vehicle: 2002 HYUNDAI SANTA FE
Category: Service
Service Date: 06/12/2017
Service Type:
Review Created: 06/19/2017 11:53 AM
Shane A H., SERVICE MANAGER at McCarthy Hyundai Blue Springs responded on 06/19/2017

THANK YOU FOR THE GREAT REVIEW. WE REALLY APPRECIATE YOUR BUSINESS.

SHANE HOLLADAY
SERVICE MANAGER
816-224-7500
John S. on 06/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service"
Good service
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 06/13/2017
Service Type: Repair
Review Created: 06/19/2017 11:17 AM
Shane A H., SERVICE MANAGER at McCarthy Hyundai Blue Springs responded on 06/19/2017

THANK YOU FOR THE GREAT REVIEW. WE REALLY APPRECIATE YOUR BUSINESS.

SHANE HOLLADAY
SERVICE MANAGER
816-224-7500
Verified Customer on 06/19/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"oil change & service"
did well this time
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 06/14/2017
Service Type: Maintenance
Review Created: 06/19/2017 10:49 AM
Shane A H., SERVICE MANAGER at McCarthy Hyundai Blue Springs responded on 06/19/2017

THANK YOU FOR THE GREAT REVIEW. WE REALLY APPRECIATE YOUR BUSINESS.

SHANE HOLLADAY
SERVICE MANAGER
816-224-7500
Emily G. on 06/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly Staff, Great Service"
My car was taken right in at the time of my appointment (no waiting around making you wonder why you hustled to get the car there right at the scheduled time), and when it was done the service manager personally came and found me wandering the car lot and updated me on their progress and then told me when it was ready. Really above and beyond for a simple oil change and a quick recall fix.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 06/08/2017
Service Type: Repair
Review Created: 06/19/2017 08:42 AM
Shane A H., SERVICE MANAGER at McCarthy Hyundai Blue Springs responded on 06/19/2017

THANK YOU FOR THE GREAT REVIEW. WE REALLY APPRECIATE YOUR BUSINESS.

SHANE HOLLADAY
SERVICE MANAGER
816-224-7500
Bruce T. ReScore Review on 06/19/2017
ReScore
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Original
Overall Rating 1/5rating 1rating 1rating 1rating 1
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service"
Service
Vehicle: 2009 Hyundai Genesis
Category: Service
Service Date: 06/12/2017
Service Type: Maintenance
Review Created: 06/18/2017 04:26 PM

Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"service"
Not satisfied
Vehicle: 2009 Hyundai Genesis
Category: Service
Service Date: 06/12/2017
Service Type: Maintenance
Review Created: 06/18/2017 04:26 PM
Shane A H., SERVICE MANAGER at McCarthy Hyundai Blue Springs responded on 06/19/2017

THANK YOU FOR TAKING THE TIME TO DO A REVIEW. I AM GLAD WE WERE ABLE TO RESOLVE ANY ISSUE YOU MAY HAVE HAD.

SHANE HOLLADAY
SERVICE MANAGER
816-224-7500
Bill K. on 06/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"117,000 mile service"
As always excellent service from an excellent dealer
Vehicle: 2008 Hyundai Sonata
Category: Service
Service Date: 06/09/2017
Service Type: Maintenance
Review Created: 06/16/2017 11:40 AM
Shane A H., SERVICE MANAGER at McCarthy Hyundai Blue Springs responded on 06/16/2017

THANK YOU FOR THE GREAT REVIEW. WE REALLY APPRECIATE YOUR BUSINESS.

SHANE HOLLADAY
SERVICE MANAGER
816-224-7500
Shannon F. on 06/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service "
My ac quit working on me, and they were able to get me in fast and up and running quickly.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 06/12/2017
Service Type: Repair
Review Created: 06/15/2017 05:06 PM
Shane A H., SERVICE MANAGER at McCarthy Hyundai Blue Springs responded on 06/16/2017

THANK YOU FOR THE GREAT REVIEW. WE REALLY APPRECIATE YOUR BUSINESS.

SHANE HOLLADAY
SERVICE MANAGER
816-224-7500
Sue H. on 06/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"feedback"
I trust that the car will be thoroughly reviewed and action taken to ensure reliability
Vehicle: 2007 Hyundai Santa Fe
Category: Service
Service Date: 06/06/2017
Service Type: Repair
Review Created: 06/15/2017 08:28 AM
Shane A H., SERVICE MANAGER at McCarthy Hyundai Blue Springs responded on 06/16/2017

THANK YOU FOR THE GREAT REVIEW. WE REALLY APPRECIATE YOUR BUSINESS.

SHANE HOLLADAY
SERVICE MANAGER
816-224-7500
Verified Customer on 06/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
Thanks
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 06/08/2017
Service Type: Repair
Review Created: 06/14/2017 10:42 AM
Shane A H., SERVICE MANAGER at McCarthy Hyundai Blue Springs responded on 06/14/2017

THANK YOU FOR THE GREAT REVIEW. WE REALLY APPRECIATE YOUR BUSINESS.

SHANE HOLLADAY
SERVICE MANAGER
816-224-7500
Displaying Review 1 - 20 of 958 in total