98% Would Recommend
Latest Review 10 days ago
Sigrid D. on 08/14/2017
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Sigrid said they did a good job. They are very nice and accommodating. She is really satisfied and would highly recommend.
Vehicle: Mercury Grand Marquis
Category: Service
Service Date: 08/11/2017
Review Created: 08/14/2017
This review was collected via phone interview by Customer Research Inc.
AJ P. on 07/24/2017
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"My last visit"
Able to get all work done in timely manner. It's a friendly and convenient station. Very satisfied
Vehicle: Lexus RX 450h
Service Date: 07/18/2017
Review Created: 07/24/2017 08:15 AM
Michele M. on 07/24/2017
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Michele said this business was very friendly and helpful. She was able to get her vehicle in without an appointment.
Vehicle: Cadillac Escalade
Category: Service
Service Date: 07/21/2017
Review Created: 07/24/2017
This review was collected via phone interview by Customer Research Inc.
Susan C. on 07/14/2017
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Susan said they were helpful, accommodating and fast.
Vehicle: Pontiac G6
Category: Service
Service Date: 07/12/2017
Review Created: 07/14/2017
This review was collected via phone interview by Customer Research Inc.
DIANA S. on 07/10/2017
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"the speedy and friendly customer service is like no other place I've ever taken a car!"
I will never go anywhere else with my 3 cars.
Vehicle: Ford Focus
Service Date: 07/04/2017
Review Created: 07/10/2017 06:50 AM
Luis B. on 07/07/2017
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Luis said everything was fine with the service he received from this business.
Vehicle: Jaguar X-Type
Category: Service
Service Date: 06/30/2017
Review Created: 07/07/2017
This review was collected via phone interview by Customer Research Inc.
Amy S. on 06/23/2017
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Amy said they were able to fix her vehicle in 15 minutes and she really appreciates that.
Vehicle: Honda Odyssey
Category: Service
Service Date: 06/21/2017
Review Created: 06/23/2017
This review was collected via phone interview by Customer Research Inc.
Rebekka P. on 06/23/2017
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Rebekka said she likes them. The customer service is really good. They are honest and prompt.
Vehicle: Pontiac Aztek
Category: Service
Service Date: 06/21/2017
Review Created: 06/23/2017
This review was collected via phone interview by Customer Research Inc.
John D. on 06/21/2017
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John said the business provides good service, and they did what he expected.
Vehicle: Honda Pilot
Category: Service
Service Date: 06/19/2017
Review Created: 06/21/2017
This review was collected via phone interview by Customer Research Inc.
Aizen M. on 06/16/2017
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Aizen said he would like to see a discount provided for his fleet vehicles because their prices are expensive.
Vehicle: Toyota Corolla
Category: Service
Service Date: 06/12/2017
Review Created: 06/16/2017
This review was collected via phone interview by Customer Research Inc.
DAN M. on 06/15/2017
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"McLean Shell took care of my car"
My 12 year old Chevy had a few problems: the muffler needed to be changed and the engine was starting to fall apart. There was also a routine oil change. McLean Shell alerted me to the problems and then took care of them for less than $500 within about six hours of my dropping off the car. I thought that was a job well-done!
Vehicle: Chevrolet Cavalier
Service Date: 06/12/2017
Review Created: 06/15/2017 08:00 PM
JANICE O. on 06/15/2017
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"Review of service on Porsche Cayenne S"
Good management and good repair
Vehicle: Porsche Cayenne
Service Date: 06/12/2017
Review Created: 06/15/2017 05:10 AM
JEFFREY K. on 06/13/2017
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"They fixed a problem that the dealership and two other repair places could not "
For the past several years my car (2001 BMW 3 series) has leaked oil. The local dealership and two other repair shops replaced the head gasket, valve cover gasket and made other repairs but the leaks would start again soon after the repair was done. McLean Shell spent time to properly diagnose the issue and determined the rear main seal was at fault. Although this was a major repair it fixed the problem - no more leaks! The service was also very p[professional and friendly.
Vehicle: BMW 325xi
Service Date: 05/12/2017
Review Created: 06/13/2017 08:55 AM
John M. on 06/12/2017
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John said the staff serviced the vehicle almost immediately. The manager was very experienced. He answered John's questions even though they went beyond the scope of the service he received.
Vehicle: Ford Fusion
Category: Service
Service Date: 06/09/2017
Review Created: 06/12/2017
This review was collected via phone interview by Customer Research Inc.
Julia L. on 06/10/2017
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Julia said the employee, Steven was thorough and he did a good job.
Vehicle: Dodge Charger
Category: Service
Service Date: 05/16/2017
Review Created: 06/10/2017
This review was collected via phone interview by Customer Research Inc.
Ourmazdi A. on 06/07/2017
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Ourmazdi said this business is friendly, they have good service and their prices are fair.
Vehicle: Cadillac DeVille
Category: Service
Service Date: 05/01/2017
Review Created: 06/07/2017
This review was collected via phone interview by Customer Research Inc.
DANIEL M. on 05/30/2017
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Medium"
I work near by and wanted to use this station. My first diagnostic and then repairs was completed. They recommended new back brakes and rotor. They stated that if I got the repair done, my initial diagnostic would be refunded. I did the repair and they refused to refund the diagnostic. Now they recommend additional repair. Not sure the I trust what they say. Further, they were supposed to read the error codes for the steering column. This was not completed. I like the guys in the station. They are personable and seem to know what they are doing. However, trust for me is the full package. In this case, they failed.
Vehicle: BMW X5
Service Date: 05/26/2017
Review Created: 05/30/2017 06:44 AM
Jim O. on 05/16/2017
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Jim said this business had an honest personality. They provided straightforward information and they talked to him about the most cost efficient way to fix his vehicle.
Vehicle: Chrysler Town
Category: Service
Service Date: 05/13/2017
Review Created: 05/16/2017
This review was collected via phone interview by Customer Research Inc.
Norma C. on 05/13/2017
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Norma said the business did a good job.
Vehicle: Nissan Murano
Category: Service
Service Date: 05/10/2017
Review Created: 05/13/2017
This review was collected via phone interview by Customer Research Inc.
CARSTEN J. on 05/10/2017
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"Nice and friendly service"
I wend to have my car safety inspection done and it failed. The inspector worked with Steven to fix the problem that day. They even gave me a loaner car so I did not have to "hang around"

As I said, Nice and friendly
Vehicle: Mercedes-Benz C240
Service Date: 05/08/2017
Review Created: 05/10/2017 05:13 AM
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