Monument St Auto Center


Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74

677 Reviews

98% Would Recommend
Latest Review 5 days ago
HERBERT B. on 08/11/2017
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"Gary , Elisabeth and the mechanic"
Gary, Elizabeth and the Mechanic do a great job. Prices are very competative, no over selling.
Vehicle: Jeep Grand Cherokee
Service Date: 08/11/2017
Review Created: 08/11/2017 09:08 PM
ELLEN S. on 08/03/2017
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"Love this place..."
Gary and Elizabeth take wonderful care of me and I feel like family.
Vehicle: Dodge Caliber
Service Date: 07/27/2017
Review Created: 08/03/2017 10:09 PM
Yaohun Z. on 07/30/2017
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Yaohun said his experience with this business was good. He would use them again.
Vehicle: Toyota Corolla
Category: Service
Service Date: 07/26/2017
Review Created: 07/30/2017
This review was collected via phone interview by Customer Research Inc.
JONATHAN G. on 07/27/2017
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"Honest and efficient"
I brought my car in in the morning, it was ready by noon. Price was fair and I trust that my car is in good enough shape for a cross-country drive.
Vehicle: Toyota RAV4
Service Date: 07/26/2017
Review Created: 07/27/2017 02:03 PM
Deshawn P. on 07/25/2017
Recommended badge inactive Recommended
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Deshawn said when he tried to leave this business' parking lot, he was not told he needed his receipt. He had a tire changed and now his vehicle is making a noise.
Vehicle: Chevrolet Silverado SS
Category: Service
Service Date: 07/19/2017
Review Created: 07/25/2017
This review was collected via phone interview by Customer Research Inc.
Garry C. at Monument St Auto Center responded on 07/27/2017

Good Morning Deshawn, 
  I am sorry you are not completely satisfied with your experience. I would ask you to bring the truck by to check the noise you are hearing to determine the cause of the noise. As all the work we did was install a used tire that you supplied on a 15 year old vehicle.
  As we are on Johns Hopkins Property it is required by the parking facility that you have your invoice for free parking. I apologize if you were not informed of this procedure properly.
  As always, I am looking foreward to hearing from you to resolve any issues you may have with our service 
  Garry

Miranda H. on 07/25/2017
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Miranda said they did a great job.
Vehicle: Dodge Caliber
Category: Service
Service Date: 07/20/2017
Review Created: 07/25/2017
This review was collected via phone interview by Customer Research Inc.
JEFF P. on 07/24/2017
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"they repaired my car"
they repaired my car, what more can I say
Vehicle: Ford Explorer
Service Date: 07/20/2017
Review Created: 07/24/2017 07:39 AM
Heather K. on 07/21/2017
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Heather said the business did exactly what they said and they charged a fair price. They let her know what was going on with her vehicle.
Vehicle: Mazda Mazda3
Category: Service
Service Date: 07/20/2017
Review Created: 07/21/2017
This review was collected via phone interview by Customer Research Inc.
Effie R. on 07/15/2017
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Effie said this business was professional, the issue with her vehicle was addressed, and they did what was promised.
Vehicle: Lexus GS 430
Category: Service
Service Date: 07/13/2017
Review Created: 07/15/2017
This review was collected via phone interview by Customer Research Inc.
David C. on 07/12/2017
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David said he thought the business was a little expensive.
Vehicle: Toyota Highlander
Category: Service
Service Date: 06/30/2017
Review Created: 07/12/2017
This review was collected via phone interview by Customer Research Inc.
Kyle R. on 07/12/2017
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Kyle said everything was handled very quickly. The staff was very professional and kind. The range of options was made available to him. The pricing was great and he is very satisfied.
Vehicle: Chevrolet Malibu
Category: Service
Service Date: 07/03/2017
Review Created: 07/12/2017
This review was collected via phone interview by Customer Research Inc.
Kim B. on 07/12/2017
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Kim said the business was able to fit her vehicle in right away, everyone was pleasant, and they finished the same day.
Vehicle: Nissan Rogue
Category: Service
Service Date: 06/29/2017
Review Created: 07/12/2017
This review was collected via phone interview by Customer Research Inc.
KEISHA W. on 07/10/2017
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"Fast and great service "
I always get clean and wonderful service I really love this company
Vehicle: Dodge Grand Caravan
Service Date: 06/30/2017
Review Created: 07/10/2017 08:25 PM
ELLEN S. on 07/10/2017
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"Running like a charm"
I am always happy when I go to these guys. I feel they care about my car and my wallet. I trust them, as someone recently asked me. I certainly do. Thank you Garry and crew!!
Vehicle: Dodge Caliber
Service Date: 06/30/2017
Review Created: 07/10/2017 01:02 PM
Eric C. on 06/27/2017
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Eric said he's always received good service.
Vehicle: Toyota Camry
Category: Service
Service Date: 06/22/2017
Review Created: 06/27/2017
This review was collected via phone interview by Customer Research Inc.
Liz F. on 06/24/2017
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Liz said this business was concerned about what she could afford. They were quick and explained everything thoroughly. They followed up to make certain it was running alright. She said this is definitely one of the best businesses she has ever been to.
Vehicle: Buick LeSabre
Category: Service
Service Date: 06/21/2017
Review Created: 06/24/2017
This review was collected via phone interview by Customer Research Inc.
ABNER H. on 06/23/2017
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"tire"
always good doing business with gary staff...
Vehicle: Nissan Rogue
Service Date: 06/09/2017
Review Created: 06/23/2017 06:31 AM
MARK P. on 06/22/2017
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"Great prices and good location "
Nice staff, good prices, convenient
Vehicle: Dodge Journey
Service Date: 06/20/2017
Review Created: 06/22/2017 04:43 AM
Antonia U. on 06/20/2017
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Antonia said she recommends this business and they are friendly.
Vehicle: Acura 3.2TL
Category: Service
Service Date: 06/19/2017
Review Created: 06/20/2017
This review was collected via phone interview by Customer Research Inc.
Daniel S. on 06/14/2017
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Daniel said this business provided good, quick, and timely service.
Vehicle: Hyundai Accent
Category: Service
Service Date: 06/13/2017
Review Created: 06/14/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 677 in total