Dear Mr & Mrs Larson.
Chris here with Mastertech I'd like to reach out and see if there's anything we can do to help rectify your feelings towards Mastertech as a reliable company to work with? We pride ourselve's in Qaulity Customer Service. & communication with our customer's, Rear brake part's for you're particular vehicle were very difficult to locate & certainly hindered are ability to finish the job in A timely manner. I apologize! If there's anything I can Do to earn your trust Back Please don't hesitate to call me.
Thank You Chris @ Mastertech