I don't know a ton about car maintenance but I'm pretty sure I wa due for tire rotation. I didn't get any suggestions they just handed me my paper and said good bye. probably could have done more service had they gone per it and made some suggestions. not as nice I a visit this time
Recommended
All of us a. from My Auto Pro responded on 12/13/2012 12:17 PM
Shalee- We strive to earn 4 star ratings and want your experience with us to reflect that. Please let us know how we can earn a rescore to a 4 star rating with you? We assume that you do your maintenance elsewhere since all of our recomendations on previous visits have been completed elsewhere. We always inform you of any safety concerns just as we always have in the past. Your tires did not show any uneven wear yesterday and we were not aware you wanted us to rotate the tires. I appologize you felt the visit was unfreindly. Please feel free to contact us and let us know how we can improve, we value your feedback.
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