My Auto Pro


Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

389 Reviews

98% Would Recommend
Latest Review over 2 years ago

Carlos C. on 04/02/2015
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"Good experience"
The car was serviced quickly and we received good advice about future maintenance on the car. I went to this auto shop because our daughter recommended it. I will continue to patronize it.
Vehicle: Toyota Prius V
Service Date: 04/01/2015
Review Created: 04/02/2015 05:31 PM
Nikki L. on 03/31/2015
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Nikki said the business was very professional and the staff was easy to talk to.
Vehicle: Toyota RAV4
Category: Service
Service Date: 03/27/2015
Review Created: 03/31/2015
This review was collected via phone interview by Customer Research Inc.
Aran G. on 03/31/2015
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Aran said everything went smoothly and the business fixed his vehicle.
Vehicle: Subaru Forester
Category: Service
Service Date: 03/27/2015
Review Created: 03/31/2015
This review was collected via phone interview by Customer Research Inc.
Gretchen A. on 03/27/2015
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Spoke with Lee. He said this business took a long time to fix his vehicle and he had to call them for an update while it was there.
Vehicle: Subaru Outback
Category: Service
Service Date: 03/10/2015
Review Created: 03/27/2015
This review was collected via phone interview by Customer Research Inc.
Abe K. on 03/25/2015
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Abe said this business solved most of the issues with his vehicle, but not all of them.
Vehicle: Chevrolet Malibu
Category: Service
Service Date: 03/17/2015
Review Created: 03/25/2015
This review was collected via phone interview by Customer Research Inc.
Janelle M. on 03/18/2015
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Janelle said the prices at the business were good. They found the parts she needed and explained everything to her. They understood that she was in a hurry and still did a very good job. She drove her vehicle across the country the next day. She would like to thank the business.
Vehicle: Ford Fusion
Category: Service
Service Date: 02/27/2015
Review Created: 03/18/2015
This review was collected via phone interview by Customer Research Inc.
Maryana P. on 03/16/2015
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Maryana said this business was very friendly. The employees did the service at a fair price.
Vehicle: Smart
Category: Service
Service Date: 03/09/2015
Review Created: 03/16/2015
This review was collected via phone interview by Customer Research Inc.
James M. on 03/13/2015
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Spoke with Kristina. She said this business was really good. They try to do their best and provide great customer service.
Vehicle: Toyota Land Cruiser
Category: Service
Service Date: 03/12/2015
Review Created: 03/13/2015
This review was collected via phone interview by Customer Research Inc.
Mike P. on 03/12/2015
Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"Lexus"
Don't know to install a Lexus antana
Vehicle: Lexus LX 470
Service Date: 03/11/2015
Review Created: 03/12/2015 07:32 AM
All of us a. at My Auto Pro responded on 03/13/2015

Hi Mike,
We never like to hear we were less than you expected. I hope we can learn from your input and use it to improve! I will call you today to get your feedback and find out how it went at the stereo store. Where they able to get you a new radio? How was your experience there? We always ask for a re-score of a low rating and encourage you to re-score with a 4 star or higher. Or help us to understand how your experience could have been better.
Thank you Mike.

The entire team@
MAP Kirkland
Mark O. on 03/08/2015
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"Outstanding Folks!"
I've been servicing my Lexus here for 6 years and I cannot speak highly enough about the quality of service.
Vehicle: Lexus ES 330
Service Date: 03/06/2015
Review Created: 03/08/2015 07:15 PM
Linda H. on 02/27/2015
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"Love Auto Pro and the service we consistently receive!"
We have two cars we have been taking to My Auto Pro for some years now. Time and again My Auto Pro has proven that they are trustworthy - from the quotes to the work that is done. Thanks for the great service!
Vehicle: Mercury Grand Marquis
Service Date: 02/27/2015
Review Created: 02/27/2015 09:12 PM
Michelle K. on 02/21/2015
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Michelle said the business is great. The business is affordable They provide prompt service and they keep a watchful eye for anything that might come up with an older vehicle.
Vehicle: Acura MDX
Category: Service
Service Date: 01/14/2015
Review Created: 02/21/2015
This review was collected via phone interview by Customer Research Inc.
Aileen S. on 02/19/2015
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"Excellent Service"
It was great Service as usual! Thank you Travis and Rene!!
Vehicle: BMW 328i
Service Date: 02/17/2015
Review Created: 02/19/2015 06:47 PM
Rob B. on 02/18/2015
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Rob said the business is very thorough. They explain what the problem are with the vehicle in a straightforward manner. The work is done well and at a reasonable price.
Vehicle: Ford Pickup
Category: Service
Service Date: 01/21/2015
Review Created: 02/18/2015
This review was collected via phone interview by Customer Research Inc.
Matt S. on 02/18/2015
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Matt said that everything has been really great. They go out of their way to accommodate customers and they do a good job.
Vehicle: Mazda 6
Category: Service
Service Date: 02/06/2015
Review Created: 02/18/2015
This review was collected via phone interview by Customer Research Inc.
Tyler K. on 02/17/2015
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Tyler said the staff at the business was friendly, knowledgeable and he had a good experience, overall.
Vehicle: Toyota Tundra
Category: Service
Service Date: 02/10/2015
Review Created: 02/17/2015
This review was collected via phone interview by Customer Research Inc.
Andrew C. on 02/17/2015
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Andrew said this business is very friendly.
Vehicle: Honda Civic
Category: Service
Service Date: 01/21/2015
Review Created: 02/17/2015
This review was collected via phone interview by Customer Research Inc.
Yury L. on 02/17/2015
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Yury said he was very satisfied with the service work.
Vehicle: Subaru Forester
Category: Service
Service Date: 01/19/2015
Review Created: 02/17/2015
This review was collected via phone interview by Customer Research Inc.
Liz B. on 02/17/2015
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Liz said the business always does a great job for her.
Vehicle: Toyota Highlander
Category: Service
Service Date: 02/03/2015
Review Created: 02/17/2015
This review was collected via phone interview by Customer Research Inc.
Andrea R. on 02/12/2015
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"Honest, great work"
As always, My Auto Pro thoroughly inspected my car and found an issue that needed attention under my dealer warranty.
Vehicle: Dodge Charger
Service Date: 02/11/2015
Review Created: 02/12/2015 07:54 PM
Displaying Review 1 - 20 of 389 in total