My Auto Pro

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Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8

(389 Reviews)
5 star
85%
4 star
11%
3 star
2%
2 star
<1%
1 star
<1%
98% Would Recommend
Latest Review almost 6 years ago

Featured Business

Hyundai of Kirkland

11651 Slater Avenue NE
Kirkland, WA 98034
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
0.1 miles away
01/15/2021 - "Easy to work with"
"Professional, willing to explain what has been done/what caused problem."

Reviews

CC
Carlos C.
Redmond, WA
Toyota Prius V
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2015
Good experience
The car was serviced quickly and we received good advice about future maintenance on the car. I went to this auto shop because our daughter recommended it. I will continue to patronize it.
Recommended
AG
Aran G.
Eugene, OR
Subaru Forester
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2015 Category: Service
Aran said everything went smoothly and the business fixed his vehicle.
Recommended
NL
Nikki L.
Redmond, WA
Toyota RAV4
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2015 Category: Service
Nikki said the business was very professional and the staff was easy to talk to.
Recommended
GA
Gretchen A.
Kirkland, WA
Subaru Outback
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/27/2015 Category: Service
Spoke with Lee. He said this business took a long time to fix his vehicle and he had to call them for an update while it was there.
Recommended
AK
Abe K.
Kirkland, WA
Chevrolet Malibu
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/25/2015 Category: Service
Abe said this business solved most of the issues with his vehicle, but not all of them.
Recommended
JM
Janelle M.
Kirkland, WA
Ford Fusion
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2015 Category: Service
Janelle said the prices at the business were good. They found the parts she needed and explained everything to her. They understood that she was in a hurry and still did a very good job. She drove her vehicle across the country the next day. She would like to thank the business.
Recommended
MP
Maryana P.
Kirkland, WA
Smart
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2015 Category: Service
Maryana said this business was very friendly. The employees did the service at a fair price.
Recommended
JM
James M.
Kirkland, WA
Toyota Land Cruiser
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2015 Category: Service
Spoke with Kristina. She said this business was really good. They try to do their best and provide great customer service.
Recommended
MP
Mike P.
Kirkland, WA
Lexus LX 470
Verified Customer
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
03/12/2015
Lexus
Don't know to install a Lexus antana
All of us a. from My Auto Pro responded on 03/13/2015

Hi Mike,
We never like to hear we were less than you expected. I hope we can learn from your input and use it to improve! I will call you today to get your feedback and find out how it went at the stereo store. Where they able to get you a new radio? How was your experience there? We always ask for a re-score of a low rating and encourage you to re-score with a 4 star or higher. Or help us to understand how your experience could have been better.
Thank you Mike.

The entire team@
MAP Kirkland
MO
Mark O.
Lexus ES 330
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2015
Outstanding Folks!
I've been servicing my Lexus here for 6 years and I cannot speak highly enough about the quality of service.
Recommended
LH
Linda H.
Redmond, WA
Mercury Grand Marquis
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2015
Love Auto Pro and the service we consistently receive!
We have two cars we have been taking to My Auto Pro for some years now. Time and again My Auto Pro has proven that they are trustworthy - from the quotes to the work that is done. Thanks for the great service!
Recommended
MK
Michelle K.
Kirkland, WA
Acura MDX
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2015 Category: Service
Michelle said the business is great. The business is affordable They provide prompt service and they keep a watchful eye for anything that might come up with an older vehicle.
Recommended
AS
Aileen S.
Kirkland, WA
BMW 328i
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2015
Excellent Service
It was great Service as usual! Thank you Travis and Rene!!
Recommended
MS
Matt S.
Kirkland, WA
Mazda 6
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2015 Category: Service
Matt said that everything has been really great. They go out of their way to accommodate customers and they do a good job.
Recommended
RB
Rob B.
Kirkland, WA
Ford Pickup
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2015 Category: Service
Rob said the business is very thorough. They explain what the problem are with the vehicle in a straightforward manner. The work is done well and at a reasonable price.
Recommended
Displaying Review 1 - 15 of 389 in total