We never like to hear we were less than you expected. I hope we can learn from your input and use it to improve! I will call you today to get your feedback and find out how it went at the stereo store. Where they able to get you a new radio? How was your experience there? We always ask for a re-score of a low rating and encourage you to re-score with a 4 star or higher. Or help us to understand how your experience could have been better.
Thank you Mike.