Overview

Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

389 Reviews

98% Would Recommend
Latest Review over 3 years ago

Reviews


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Carlos C.
Redmond, WA
Toyota Prius V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2015
Good experience
The car was serviced quickly and we received good advice about future maintenance on the car. I went to this auto shop because our daughter recommended it. I will continue to patronize it.

NL
Nikki L.
Redmond, WA
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/31/2015 Category: Service
Nikki said the business was very professional and the staff was easy to talk to.
This review was collected via phone interview by Customer Research Inc.

AG
Aran G.
Eugene, OR
Subaru Forester
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/31/2015 Category: Service
Aran said everything went smoothly and the business fixed his vehicle.
This review was collected via phone interview by Customer Research Inc.

GA
Gretchen A.
Kirkland, WA
Subaru Outback
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/27/2015 Category: Service
Spoke with Lee. He said this business took a long time to fix his vehicle and he had to call them for an update while it was there.
This review was collected via phone interview by Customer Research Inc.

AK
Abe K.
Kirkland, WA
Chevrolet Malibu
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/25/2015 Category: Service
Abe said this business solved most of the issues with his vehicle, but not all of them.
This review was collected via phone interview by Customer Research Inc.

JM
Janelle M.
Kirkland, WA
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2015 Category: Service
Janelle said the prices at the business were good. They found the parts she needed and explained everything to her. They understood that she was in a hurry and still did a very good job. She drove her vehicle across the country the next day. She would like to thank the business.
This review was collected via phone interview by Customer Research Inc.

MP
Maryana P.
Kirkland, WA
Smart
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2015 Category: Service
Maryana said this business was very friendly. The employees did the service at a fair price.
This review was collected via phone interview by Customer Research Inc.

JM
James M.
Kirkland, WA
Toyota Land Cruiser
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2015 Category: Service
Spoke with Kristina. She said this business was really good. They try to do their best and provide great customer service.
This review was collected via phone interview by Customer Research Inc.

MP
Mike P.
Kirkland, WA
Lexus LX 470
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
03/12/2015
Lexus
Don't know to install a Lexus antana
All of us a. from My Auto Pro responded on 03/13/2015

Hi Mike,
We never like to hear we were less than you expected. I hope we can learn from your input and use it to improve! I will call you today to get your feedback and find out how it went at the stereo store. Where they able to get you a new radio? How was your experience there? We always ask for a re-score of a low rating and encourage you to re-score with a 4 star or higher. Or help us to understand how your experience could have been better.
Thank you Mike.

The entire team@
MAP Kirkland

MO
Mark O.
Lexus ES 330
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2015
Outstanding Folks!
I've been servicing my Lexus here for 6 years and I cannot speak highly enough about the quality of service.

LH
Linda H.
Redmond, WA
Mercury Grand Marquis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/27/2015
Love Auto Pro and the service we consistently receive!
We have two cars we have been taking to My Auto Pro for some years now. Time and again My Auto Pro has proven that they are trustworthy - from the quotes to the work that is done. Thanks for the great service!

MK
Michelle K.
Kirkland, WA
Acura MDX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2015 Category: Service
Michelle said the business is great. The business is affordable They provide prompt service and they keep a watchful eye for anything that might come up with an older vehicle.
This review was collected via phone interview by Customer Research Inc.

AS
Aileen S.
Kirkland, WA
BMW 328i
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2015
Excellent Service
It was great Service as usual! Thank you Travis and Rene!!

RB
Rob B.
Kirkland, WA
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/18/2015 Category: Service
Rob said the business is very thorough. They explain what the problem are with the vehicle in a straightforward manner. The work is done well and at a reasonable price.
This review was collected via phone interview by Customer Research Inc.

MS
Matt S.
Kirkland, WA
Mazda 6
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/18/2015 Category: Service
Matt said that everything has been really great. They go out of their way to accommodate customers and they do a good job.
This review was collected via phone interview by Customer Research Inc.

TK
Tyler K.
Sammamish, WA
Toyota Tundra
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
02/17/2015 Category: Service
Tyler said the staff at the business was friendly, knowledgeable and he had a good experience, overall.
This review was collected via phone interview by Customer Research Inc.

AC
Andrew C.
Kirkland, WA
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/17/2015 Category: Service
Andrew said this business is very friendly.
This review was collected via phone interview by Customer Research Inc.

YL
Yury L.
Kirkland, WA
Subaru Forester
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/17/2015 Category: Service
Yury said he was very satisfied with the service work.
This review was collected via phone interview by Customer Research Inc.

LB
Liz B.
Woodinville, WA
Toyota Highlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/17/2015 Category: Service
Liz said the business always does a great job for her.
This review was collected via phone interview by Customer Research Inc.

AR
Andrea R.
Woodinville, WA
Dodge Charger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2015
Honest, great work
As always, My Auto Pro thoroughly inspected my car and found an issue that needed attention under my dealer warranty.

Displaying Review 1 - 20 of 389 in total