Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

692 Reviews

98% Would Recommend
Latest Review 16 days ago

Reviews


JF
Josh F.
Kirkland, WA
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2018
Jeff and Keith. Just the best. ALWAYS do such a great job and super friendly and honest.
I've been taken by numerous mechanics in the past so what a pleasure to meet these two and have them work on all our family cars. I won't go anywhere else period. These guys are through, honest, friendly, fast and great at what they do. They have gone above and beyond in helping and understanding and communicating and we actually just stop by sometimes to say hi as they have become trusted friends as well as our EXCLUSIVE mechanics. Tell em Josh sent ya. You will be pleasantly surprised.

Verified Customer
Kirkland, WA
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018
Thorough Explanation
I got a very thorough explanation of the inspection and the condition of the parts inspected and what needed to be done.

PV
Pam V.
Kirkland, WA
Buick Regal
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
Pam said she appreciates the service work. The vehicle is running great.
This review was collected via phone interview by Customer Research Inc.

BM
Byron M.
Bellevue, WA
Mazda Protege5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2018 Category: Service
Byron said the guys at this facility are fast and they do a good job.
This review was collected via phone interview by Customer Research Inc.

PD
Paul D.
Kirkland, WA
Toyota Sienna
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/26/2018 Category: Service
Paul said he had a good experience.
This review was collected via phone interview by Customer Research Inc.

CK
Callista K.
Kirkland, WA
Honda Element
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2018 Category: Service
Callista said she enjoys the work the business does. They always give her back her vehicle in a timely fashion.
This review was collected via phone interview by Customer Research Inc.

MS
Mark S.
Kirkland, WA
Audi A6
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2018 Category: Service
Mark said the business gave good service at a good price.
This review was collected via phone interview by Customer Research Inc.

TG
Tom G.
Bothell, WA
Ford Police Interceptor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018
Knowledgeable, work completed on time, good customer service
Excellent first time work done for me. They have earned my continued work.

Verified Customer
Kirkland, WA
Pontiac G6
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018
Unbelievable service
We went in thinking we needed brand new struts. But all we needed was the control arms to be lubed up because the other mechanic made a rookie mistake and had replaced them without oiling them. Keith noticed this right away and get this— for a full diagnostic, parts and labor— $60! Can’t beat that. Bye bye, old mechanic.

ML
Mike L.
Bothell, WA
Chevrolet Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018 Category: Service
Mike said his vehicle was serviced on short notice, the pricing was great and the work was good.
This review was collected via phone interview by Customer Research Inc.

GB
Gerald B.
Kirkland, WA
Dodge Dakota
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018
Very good customer service.
Willingness to help with problem your having and taking it a step further,by contacting the manufactuer of the problem and getting answers needed

HH
Hank H.
Bothell, WA
Mazda MX-5 Miata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/13/2018 Category: Service
Hank said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

CY
Cejin Y.
Olympia, WA
Volkswagen Passat
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/28/2018 Category: Service
Cejin said the staff was professional. The service experience was great from start to finish.
This review was collected via phone interview by Customer Research Inc.

DY
Dmitriy Y.
Kirkland, WA
Nissan Maxima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2018 Category: Service
Dmitriy said everything was just fine at this business. The service was good and the work was good. It is always good. They did everything as quickly as they could.
This review was collected via phone interview by Customer Research Inc.

AR
Andrea R.
Kirkland, WA
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2018 Category: Service
Andrea said she was happy with the service. It was great, timely and efficient.
This review was collected via phone interview by Customer Research Inc.

JF
Jay F.
Kirkland, WA
Volkswagen Jetta Wagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2018 Category: Service
Jay said that the business was fantastic.
This review was collected via phone interview by Customer Research Inc.

KB
Kyle B.
Kirkland, WA
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Kyle said they have good customer service ,are trustworthy and the prices are competitive.
This review was collected via phone interview by Customer Research Inc.

BH
Billy H.
Bellevue, WA
Nissan Murano
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2018
Saved us from Buying a Broken Car
Thank you for the inspection you did on our recently purchased SUV!
The Dealership told us it checked out and was in great running condition. We purchased it but added in the contract that we wanted to have our auto shop look at it before the sale was final.
Automedics discovered that the transmission was failing (a cost of more than the car was worth)!
We returned the vehicle for a full refund! The cost of the inspection saved us thousands of dollars on a broken car.

BB
Bryce B.
Kirkland, WA
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Bryce said the staff was quick, nice, straightforward and helpful.
This review was collected via phone interview by Customer Research Inc.

SB
Steven B.
Kirkland, WA
Ford Mustang
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Steven said the staff provided good quality service.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 692 in total