Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

709 Reviews

98% Would Recommend
Latest Review 6 days ago

Reviews


HM
Haru M.
Kirkland, WA
Mazda Mazda3
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/13/2018 Category: Service
Haru said this business was pretty fast and the price was not too bad.
This review was collected via phone interview by Customer Research Inc.

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Kyle P.
Seattle, WA
Honda Accord
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/05/2018 Category: Service
Kyle said the staff found that the engine was going bad in his vehicle. He would have liked a call with what they had found before they repaired the vehicle. He also mentioned that what he paid was not what he was quoted.
This review was collected via phone interview by Customer Research Inc.

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Paul D.
Kirkland, WA
Toyota Sienna
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/26/2018 Category: Service
Paul said he had a good experience.
This review was collected via phone interview by Customer Research Inc.

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Hank H.
Bothell, WA
Mazda MX-5 Miata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/13/2018 Category: Service
Hank said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

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Cejin Y.
Olympia, WA
Volkswagen Passat
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/28/2018 Category: Service
Cejin said the staff was professional. The service experience was great from start to finish.
This review was collected via phone interview by Customer Research Inc.

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Stewart M.
Kirkland, WA
Nissan Cab
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/25/2018 Category: Service
Stewart said the staff were good about getting him in and getting the work done.
This review was collected via phone interview by Customer Research Inc.

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Maria A.
Kirkland, WA
Volkswagen Passat Sedan
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/28/2018 Category: Service
Spoke with Lance. He said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

KD
Kevin D.
Bothell, WA
Volkswagen Jetta
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/24/2018 Category: Service
Kevin said the staff are honest, reasonable and do a great job.
This review was collected via phone interview by Customer Research Inc.

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Rusdianto M.
Bothell, WA
Honda Pilot
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/12/2018 Category: Service
Rusdianto said the staff was good, overall, but he wished they had a shuttle to give him a ride.
This review was collected via phone interview by Customer Research Inc.

DG
Dhirha G.
Kirkland, WA
Honda CR-V
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/15/2018 Category: Service
Dhirha said this business identified two problems with his vehicle. One problem was identified correctly, but the second problem he wanted to wait to fix. He received a second opinion and found the second problem was not a problem.
This review was collected via phone interview by Customer Research Inc.

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Tony E.
Bothell, WA
Mazda Mazda3
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/14/2017 Category: Service
Tony said the facility is really good.
This review was collected via phone interview by Customer Research Inc.

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Johnathan S.
Tacoma, WA
Audi S4
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/08/2017 Category: Service
Johnathan said the service provided by this business was good.
This review was collected via phone interview by Customer Research Inc.

DK
Dinesh K.
Sammamish, WA
Honda Odyssey
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/26/2017
I am still waiting for the process to complete.
I would have given 5 stars like I did for in yelp however I start to hear squeaky noise when my car is running. I suspect if I would have been in putting new engine mount or tighten fan or something. My car used to sound like Icecream truck with squeaky brakes. Currently it has squeaky fan belt or something. Poor my car has to have some kind of attention seeking. Haha. I hope my problem would be solved soon. Keith is great person to work with. Very knowledgeable person. Jeff is good with computing numbers.

CN
Chris N.
Kirkland, WA
Honda Accord Sdn
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/27/2017 Category: Service
Chris said the business is good, and did a good job.
This review was collected via phone interview by Customer Research Inc.

TK
Taras K.
Bellevue, WA
Buick LaCrosse
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/29/2017 Category: Service
Taras said the staff didn't fix the problem correctly the first time, and he had to take the vehicle in a second time to have the first problem fixed correctly.
This review was collected via phone interview by Customer Research Inc.

TK
Taras K.
Bellevue, WA
Buick LaCrosse
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/28/2017 Category: Service
Taras said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

JB
Jace B.
Woodinville, WA
Subaru Forester
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/30/2017 Category: Service
Jace said he was happy with the business and it was satisfactory.
This review was collected via phone interview by Customer Research Inc.

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Micheal H.
Shoreline, WA
Ford Taurus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/25/2017 Category: Service
Micheal said they were good.
This review was collected via phone interview by Customer Research Inc.

DG
Donald G.
Kirkland, WA
Isuzu Amigo
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/22/2017 Category: Service
Donald said this business was not able to fix his vehicle.
This review was collected via phone interview by Customer Research Inc.

RM
Ryan M.
Bothell, WA
Chevrolet Impala
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/29/2016 Category: Service
Ryan said his overall experience was pretty good.
This review was collected via phone interview by Customer Research Inc.

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