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Nicholas Parks Hyundai

Average Score
Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5
4.2
(826 Reviews)
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 1.9/5Overall Rating 1.9/5Overall Rating 1.9/5Overall Rating 1.9/5Overall Rating 1.9/5
9
Total ReScores
4.8
ReScore Average

Business Details

About

Thank you for visiting the SureCritic Review page for Nicholas Parks Hyundai. We offer the highest quality in Hyundai service and maintenance. Thank you for visiting the SureCritic Review page for Nicholas Parks Hyundai. We offer the highest quality in Hyundai service and maintenance.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(510) 347-3000

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
7:00 AM - 4:00 PM
Sun
closed
* Pacific Time (US & Canada)
2085 Wayne Ave San Leandro, CA 94577
Nicholas Parks Hyundai's Reviews
Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5
4.2
(826 Reviews)

Verified Customer
Hayward, CA
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2019
verified customerVerified Customer
Category: Service
Very excellent service team
Great personnel in service department. Kudos
Recommended

Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/01/2019
Service Type: Repair
Category: Service
Very slow
I took my car in for oil change and they took more than 3 hours. Upon calling to find out if my car was ready they said Oh it was ready. I’m looking like a fool waiting for dealer to call me back upon finishing. But No I had to call them myself
Not Recommended
NICOLE W., Customer Relations from Nicholas Parks Hyundai responded on 03/01/2019 05:07 PM

Hi  , we would like to extend our most sincere apologies regarding your recent visit to our service department.  We have a high standard of quality for the service we provide and there should never have been an exception.  We would greatly appreciate the opportunity to discuss this further with you.  If you would be willing to discuss this further, please call Customer Relations Manager Nicole Wayble at (510) 362-7917.  Thanks and have a great day

Nicole Wayble
Nicholas Parks Hyundai
(510) 347-3000
nicole@nicholasparks.com
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