North Freeway Hyundai


Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5rating 4.5

1716 Reviews

ReScore Reviews™ (68)

ReScore
Overall Rating 4.5147029/5Overall Rating 4.5147029/5Overall Rating 4.5147029/5Overall Rating 4.5147029/5rating 4.5147029
Original
Overall Rating 2.58824/5Overall Rating 2.58824/5rating 2.58824rating 2.58824rating 2.58824
91% Would Recommend
100% Business Response
Latest Review about 3 hours ago
David M. on 08/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Engine Replacement"
Engine Replacement was completed ahead of schedule and I've no issues driving it since I picked it up.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 08/14/2017
Service Type: Repair
Review Created: 08/20/2017 05:43 AM
Rebecca C. on 08/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service good. That I needed service bad"
Service good. That I needed service bad. My breaks went out on me. I hope it never happens again
Vehicle: 2016 Hyundai Sonata Hyb
Category: Service
Service Date: 08/14/2017
Service Type: Repair
Review Created: 08/19/2017 07:04 PM
Terry W. on 08/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service!"
The service took a little longer (3 hours instead of 1.5 hours) than expected but in compensation they discounted the service. They also kept me continuously informed.
Vehicle: 2013 Hyundai Santa Fe
Category: Service
Service Date: 08/12/2017
Service Type: Repair
Review Created: 08/19/2017 07:34 AM
Tim S., Fixed Ops Director at North Freeway Hyundai responded on 08/19/2017

Terry, 
    Thanks for your feedback

Tim Shipe
Fixed Ops Director
832-446-4021
Verified Customer on 08/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Went above and beyond.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 08/11/2017
Service Type: Maintenance
Review Created: 08/19/2017 07:29 AM
Tim S., Fixed Ops Director at North Freeway Hyundai responded on 08/19/2017

Thanks for your feedback

Tim Shipe
Fixed Ops Director
832-446-4021
Brenda K. on 08/19/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Dealership maintence"
Expect knowledgeable work on car for it to last a long time
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 07/22/2017
Service Type: Repair
Review Created: 08/19/2017 04:52 AM
Tim S., Fixed Ops Director at North Freeway Hyundai responded on 08/19/2017

Brenda, 
     Thanks for your feedback

Tim Shipe
Fixed Ops Director
832-446-4021
Annie H. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I like the private room for Genesis owners."
Yes
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 08/11/2017
Service Type: Repair
Review Created: 08/18/2017 06:48 PM
Tim S., Fixed Ops Director at North Freeway Hyundai responded on 08/19/2017

Annie,
    Thanks for your feedback

Tim Shipe
Fixed Ops Director
832-446-4021
Sandra H. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"?????"
Better maintenance
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 08/16/2017
Service Type: Repair
Review Created: 08/18/2017 02:39 PM
Tim S., Fixed Ops Director at North Freeway Hyundai responded on 08/18/2017

Sandra, 
    Thanks for your feedback

Tim Shipe
Fixed Ops Director
832-446-4021
Martha S. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly"
Everyone was friendly and courteous.
Vehicle: 2013 Hyundai Genesis
Category: Service
Service Date: 08/16/2017
Service Type: Maintenance
Review Created: 08/18/2017 02:23 PM
Tim S., Fixed Ops Director at North Freeway Hyundai responded on 08/18/2017

Martha, 
     Thanks for your feedback

Tim Shipe
Fixed Ops Director
832-446-4021
Lillian S. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Caring Service"
I had to be towed in because my car wouldn't start and it couldn't be jump started. I called Brandon, the service adviser, and he was waiting for me. They took care of my problem and I left with a new battery and the comfort of knowing that they had checked my starter and alternator.
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 08/16/2017
Service Type: Maintenance
Review Created: 08/18/2017 11:52 AM
Tim S., Fixed Ops Director at North Freeway Hyundai responded on 08/18/2017

Lillian, 
    Thanks for your feedback

Tim Shipe
Fixed Ops Director
832-446-4021
Robert H. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Streamlined Service Process"
The Service area is very well organized with electronic appointments, reminders, check-in process, time estimates and estimated costs.
The cost estimate was the final bill amount - no 'surprise' charges.
The time estimate was within 15 minutes (2.5 hour time estimate).
Staff was very friendly.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 08/12/2017
Service Type: Maintenance
Review Created: 08/18/2017 11:17 AM
Tim S., Fixed Ops Director at North Freeway Hyundai responded on 08/18/2017

Robert, 
    Thanks for your feedback

Tim Shipe
Fixed Ops Director
832-446-4021
Verified Customer on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Place!!"
Friendly service and quality work.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 08/16/2017
Service Type: Repair
Review Created: 08/18/2017 10:58 AM
Tim S., Fixed Ops Director at North Freeway Hyundai responded on 08/18/2017

Thanks for your feedback

Tim Shipe
Fixed Ops Director
832-446-4021
Verified Customer on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"prompt service"
Thanks for great treatment and prompt service!
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 08/01/2017
Service Type: Maintenance
Review Created: 08/17/2017 07:08 PM
Tim S., Fixed Ops Director at North Freeway Hyundai responded on 08/18/2017

Thanks for your feedback

Tim Shipe
Fixed Ops Director
832-446-4021
Shaquita B. on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent customer service and car care"
The customer service here is great and I'm always satisfied
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 08/15/2017
Service Type: Repair
Review Created: 08/17/2017 12:54 PM
Tim S., Fixed Ops Director at North Freeway Hyundai responded on 08/17/2017

Shaquita, 
      Thanks for your feedback

Tim Shipe
Fixed Ops Director
832-446-4021
Richard P. on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Ms. Meya is and has always been very accommodating to me. "
Yes, and I have.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 08/15/2017
Service Type: Maintenance
Review Created: 08/17/2017 12:14 PM
Tim S., Fixed Ops Director at North Freeway Hyundai responded on 08/17/2017

Richard, 
    Thanks for your feedback

Tim Shipe
Fixed Ops Director
832-446-4021
Rondal S. on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"N/F Hyundai loves taking care of me"
Once again, my visit for maintenance issues to this dealer was a relaxing pleasure. No stress, no waiting, quick turnaround. Couldn't ask for more.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 08/15/2017
Service Type: Repair
Review Created: 08/17/2017 11:07 AM
Tim S., Fixed Ops Director at North Freeway Hyundai responded on 08/17/2017

Rondal, 
    Thanks for your feedback

Tim Shipe
Fixed Ops Director
832-446-4021
Verified Customer on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Clean and a great place to wait"
Yes
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 08/12/2017
Service Type: Maintenance
Review Created: 08/17/2017 05:15 AM
Tim S., Fixed Ops Director at North Freeway Hyundai responded on 08/17/2017

Thanks for your feedback

Tim Shipe
Fixed Ops Director
832-446-4021
Prince A. on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service "
They always on point.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 08/09/2017
Service Type: Maintenance
Review Created: 08/16/2017 03:02 PM
Tim S., Fixed Ops Director at North Freeway Hyundai responded on 08/16/2017

Prince, 
     Thanks for your feeedback

Tim Shipe
Fixed Ops Director
832-446-4021
Verified Customer on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service!"
People are nice and they gave me an oil change pretty quickly even though it was a very busy day. Even after it closed I could still pick up my keys from the front desk and get my car and that helped a lot.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 08/14/2017
Service Type: Repair
Review Created: 08/16/2017 02:30 PM
Tim S., Fixed Ops Director at North Freeway Hyundai responded on 08/16/2017

Thanks for your feedback

Tim Shipe
Fixed Ops Director
832-446-4021
Verified Customer on 08/16/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Freindly staff"
Peaceful and clean
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 08/09/2017
Service Type: Repair
Review Created: 08/16/2017 12:54 PM
Tim S., Fixed Ops Director at North Freeway Hyundai responded on 08/16/2017

Thanks for your feedback

Tim Shipe
Fixed Ops Director
832-446-4021
Verified Customer on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"no title"
no review I said what needed to be said in the comments
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 08/14/2017
Service Type: Maintenance
Review Created: 08/16/2017 10:52 AM
Tim S., Fixed Ops Director at North Freeway Hyundai responded on 08/16/2017

Thanks for your feedback

Tim Shipe
Fixed Ops Director
832-446-4021
Displaying Review 1 - 20 of 1716 in total