North Freeway Hyundai


Overall Rating 4.48/5Overall Rating 4.48/5Overall Rating 4.48/5Overall Rating 4.48/5rating 4.48

1242 Reviews

ReScore Reviews™ (58)

ReScore
Overall Rating 4.4655205/5Overall Rating 4.4655205/5Overall Rating 4.4655205/5Overall Rating 4.4655205/5rating 4.4655205
Original
Overall Rating 2.60345/5Overall Rating 2.60345/5rating 2.60345rating 2.60345rating 2.60345
90% Would Recommend
100% Business Response
Latest Review about 3 hours ago
Verified Customer on 04/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Haygood "
Great service
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 04/22/2017
Service Type: Maintenance
Review Created: 04/29/2017 07:24 PM
Verified Customer on 04/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service "
Just need to add vacuum and car wash to those who spend the money on routine maintenance. $1000+ in my book is more than enough for this.
Vehicle: 2010 Hyundai Elantra
Category: Service
Service Date: 04/21/2017
Service Type: Maintenance
Review Created: 04/29/2017 05:39 PM
Laurie T. on 04/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"AWESOME"
The service department at North Freeway Hyundai is awesome. I brought a book to read and before the story got good, it was time to go. Thank you for your prompt service and friendly atmosphere.
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 04/20/2017
Service Type: Maintenance
Review Created: 04/28/2017 03:17 PM
Tim S., Fixed Ops Director at North Freeway Hyundai responded on 04/29/2017

Laurie, 
   Thanks for your feedback

Tim Shipe
Fixed Ops Director
832-446-4021
Sam H. on 04/28/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Great service"
Nice comfortable location friendly service
Vehicle: 2012 Hyundai Genesis
Category: Service
Service Date: 04/26/2017
Service Type: Repair
Review Created: 04/28/2017 01:31 PM
Tim S., Fixed Ops Director at North Freeway Hyundai responded on 04/29/2017

Thanks for your feedback

Tim Shipe
Fixed Ops Director
832-446-4021
Verified Customer on 04/28/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good place for oil change, just took longer than expected. "
Good value for the oil change with coupon (.26.95 plus tax and fees). Although the Genesis lounge is very comfortable, service took about 1.5 hours to complete oil change (from time I pulled up to time I drove away). If they could just work on decreasing this time to under 45 mins, I would give them 5 stars.
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 04/26/2017
Service Type: Maintenance
Review Created: 04/28/2017 01:22 PM
Tim S., Fixed Ops Director at North Freeway Hyundai responded on 04/29/2017

Thanks for your feedback, working on the time it should take to complete this service. 

Tim Shipe
Fixed Ops Director
832-446-4021
Verified Customer on 04/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great"
Meya always does a great job of helping me out.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 04/26/2017
Service Type: Maintenance
Review Created: 04/28/2017 11:25 AM
Tim S., Fixed Ops Director at North Freeway Hyundai responded on 04/28/2017

Thanks for your feedback

Tim Shipe
Fixed Ops Director
832-446-4021
Verified Customer on 04/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"."
.
Vehicle: 2014 Hyundai Accent
Category: Service
Service Date: 04/20/2017
Service Type: Repair
Review Created: 04/27/2017 10:58 PM
Tim S., Fixed Ops Director at North Freeway Hyundai responded on 04/28/2017

Thanks for your feedback

Tim Shipe
Fixed Ops Director
832-446-4021
Julia T. on 04/27/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Meya Stamper"
Meya Stamper represents Star Quality Customer Service. Always taking great care of me and assist with my issues or concerns right away.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 04/24/2017
Service Type: Repair
Review Created: 04/27/2017 02:40 PM
Tim S., Fixed Ops Director at North Freeway Hyundai responded on 04/28/2017

Julia, 
   Thanks for your feedback

Tim Shipe
Fixed Ops Director
832-446-4021
Girish M. on 04/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Customer care services"
Highly recommend the services provided by NORTH FREEWAY HYUNDAI
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 04/21/2017
Service Type: Repair
Review Created: 04/27/2017 12:25 PM
Tim S., Fixed Ops Director at North Freeway Hyundai responded on 04/28/2017

Girish, 
    Thanks for your feedback

Tim Shipe
Fixed Ops Director
832-446-4021
Keri K. on 04/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly customer service"
The staff and mechanics are very nice. They go over all of the repairs necessary and cost for approval.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 04/22/2017
Service Type: Repair
Review Created: 04/27/2017 11:54 AM
Tim S., Fixed Ops Director at North Freeway Hyundai responded on 04/28/2017

Keri, 
   Thanks for your feedback

Tim Shipe
Fixed Ops Director
832-446-4021
Elaine M. on 04/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Elaine M"
Finished earlier than expected!
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 04/22/2017
Service Type: Maintenance
Review Created: 04/26/2017 03:22 PM
Tim S., Fixed Ops Director at North Freeway Hyundai responded on 04/27/2017

Elaine, 
    Thanks for your feedback

Tim Shipe
Fixed Ops Director
832-446-4021
Jassiel G. on 04/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The service "
My service associate made sure I felt welcome and well taken care of
Vehicle: 2007 Hyundai Tiburon
Category: Service
Service Date: 04/24/2017
Service Type: Repair
Review Created: 04/26/2017 12:43 PM
Tim S., Fixed Ops Director at North Freeway Hyundai responded on 04/27/2017

Jassiel, 
    Thanks for your feedback

Tim Shipe
Fixed Ops Director
832-446-4021
Charles J. on 04/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer Service"
Customer service was great and they took care of my car in a timely manner
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 04/21/2017
Service Type: Repair
Review Created: 04/26/2017 12:33 PM
Tim S., Fixed Ops Director at North Freeway Hyundai responded on 04/27/2017

Charles, 
   Thanks for your feedback

Tim Shipe
Fixed Ops Director
832-446-4021
Paula A. on 04/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service"
Yes
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 04/10/2017
Service Type: Repair
Review Created: 04/25/2017 10:22 AM
Tim S., Fixed Ops Director at North Freeway Hyundai responded on 04/25/2017

Paula, 
    Thanks for your feedback

Tim Shipe
Fixed Ops Director
832-446-4021
Melanie I. on 04/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Melanie I."
new service advisor, James Thompson. Very customer service oriented. Felt well taken care of.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 04/20/2017
Service Type: Repair
Review Created: 04/25/2017 07:52 AM
Tim S., Fixed Ops Director at North Freeway Hyundai responded on 04/25/2017

Melinie, 
    Thanks for your feedback

Tim Shipe
Fixed Ops Director
832-446-4021
Lucinda W. on 04/24/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Friendly Staff"
I have been a customer for over 15 years, hope to continue.
Vehicle: 2013 Hyundai Genesis
Category: Service
Service Date: 04/14/2017
Service Type: Maintenance
Review Created: 04/24/2017 02:45 PM
Tim S., Fixed Ops Director at North Freeway Hyundai responded on 04/25/2017

Lucinda, 
     Thanks for your feedback

Tim Shipe
Fixed Ops Director
832-446-4021
Larry K. on 04/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They got it right this time."
I have had some previous less than stellar experiences with Hyundai service on my vehicle. However this time they were clicking and got it right. Good job!
Vehicle: 2008 Hyundai Santa Fe
Category: Service
Service Date: 04/18/2017
Service Type: Maintenance
Review Created: 04/24/2017 05:20 AM
Tim S., Fixed Ops Director at North Freeway Hyundai responded on 04/24/2017

Larry, 
   Thanks for your feedback

Tim Shipe
Fixed Ops Director
832-446-4021
Jason C. on 04/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service "
The lady that help me was so friendly. She made the service enjoyable
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 03/24/2017
Service Type: Repair
Review Created: 04/23/2017 07:08 AM
Tim S., Fixed Ops Director at North Freeway Hyundai responded on 04/24/2017

Jason, 
    Thanks for your feedback

Tim Shipe
Fixed Ops Director
832-446-4021
Raymond F. on 04/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
" Coffee and soda bar"
Coffee and soda bar
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 04/15/2017
Service Type: Repair
Review Created: 04/22/2017 06:55 PM
Tim S., Fixed Ops Director at North Freeway Hyundai responded on 04/24/2017

Raymond, 
     Thanks for your feedback

Tim Shipe
Fixed Ops Director
832-446-4021
Verified Customer on 04/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professional employees, nice waiting area"
Recommend definately
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 04/17/2017
Service Type: Maintenance
Review Created: 04/22/2017 01:49 PM
Tim S., Fixed Ops Director at North Freeway Hyundai responded on 04/24/2017

Thanks for your feedback

Tim Shipe
Fixed Ops Director
832-446-4021
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