Review for #1 Stop Shop
CHRISTINE C. on 01/13/2013
"Started off great but ended badly"
I had my car towed and while we tried to find the place owner could not give us directions to get there even after we gave both the street and cross street to him. Ben ordered the part and began working on my car without prior authorization from me. He charged me an hour worth of labor after telling me he was only charging me a half of an hour. I asked him why it took an hour to put in spark plugs. He said it took a long time to figure out what was wrong. He talked mean to me when I questioned him. He cussed under his breath when I questioned him. I will never refer him to any of my coworkers, family, or friends.
Vehicle: Honda Accord
Service Date: 01/10/2013
Review Created: 01/13/2013 06:28 PM