Escondido, CA 92029
0.2 miles away
10/27/2016 - "Kevin! Excellent customer service! "
"Kevin was amazing and helpful he went above and beyond! I will only bring my car to you from now on"
Review for #1 Stop Shop
Wayne L. on 05/22/2013
Wayne said he will never go back to the business again. The business should have been honest with him. He brought his vehicle in to the business with a $30 coupon for service, he learned that his vehicle needed synthetic oil and 6 quarts instead of 5. He planned to pay for the extra quart, the quarts cost $7.50. When he received his bill it was $65. He did not know the coupon did not work for synthetic oil, the representative did not tell him the coupon did not work, and the coupon did not exclude synthetic oil.
Vehicle: Mercury Mariner
Service Date: 05/10/2013
Review Created: 05/22/2013
This review was collected via phone interview by Customer Research Inc.