98% Would Recommend
Latest Review almost 1 year ago

Review for #1 Stop Shop
Yipping M. on 08/13/2014
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Yipping said the service turned out exceptional and it was done very quickly, which he really appreciated. When he was paying his bill at the front counter there was a key chain right by his elbow. The manager looked at it and asked him if it belonged to him, he was honest and told him it did not. This key chain, it turns out, is something a customer gets when the customer becomes a member, which gives discounts and specials. The manager did not offerer to tell him anything more about it or even taking a witty approach to get him to become a member. He did not understand this and he does not feel he was treated like a valued customer. If that would have happened he would have been very glad to recommend them to his friends, but for that reason he would not recommend them. They did however, take really good care of his vehicle.
Vehicle: Scion xD
Category: Service
Service Date: 08/01/2014
Review Created: 08/13/2014
This review was collected via phone interview by Customer Research Inc.
Ben N. at #1 Stop Shop responded on 08/19/2014

Your patronage and confidence in us are greatly appreciated...
Our goal is to provide you with the best possible service ,quality and maintain your valued confidence . Our sincere thanks for your value business . We appreciate having you as our customer and look forward to serving you in the future.
Thank you
# 1 Stop Shop Team & ower Ben Nassery