business image

Old Saybrook Hyundai

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(680 Reviews)
72
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
10
Total ReScores
4.8
ReScore Average
72
Net Promoter Score ®

Business Details

About

Thank you for visiting the SureCritic Review page for Old Saybrook Hyundai. Stop by and let us take care of your Hyundai vehicle. Thank you for visiting the SureCritic Review page for Old Saybrook Hyundai. Stop by and let us take care of your Hyundai vehicle.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(860) 577-6030
Closing in 12 minutes
Business Hours

Business Hours

Mon
7:30 AM - 8:00 PM
Tue
7:30 AM - 8:00 PM
Wed
7:30 AM - 8:00 PM
Thu
7:30 AM - 8:00 PM
Fri
7:30 AM - 6:00 PM
Sat
9:00 AM - 5:00 PM
Sun
closed
* Eastern Time (US & Canada)
235 Middlesex Turnpike Old Saybrook, CT 06475
Service Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(680 Reviews)

Verified Customer
Old Lyme, CT
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
02/17/2022
Service Type: Maintenance
verified customerVerified Customer
5
Category: Service
Disappointed
Misdiagnosed has cost me 1300.00 in backup camera and unnecessary repair to a taillight. Still pending so I’ll update but at this time very disappointed…and poorer.
Lydia G. from Old Saybrook Hyundai responded on 02/18/2022 07:49 AM

I am so sorry to hear about this, I am speaking to the service manager and will have him follow up with you.

My sincere apologies,

Lydia Galford

BDC Manager
Old Saybrook Hyundai
860-577-6030
lydiagalford@lorensen.com

Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.