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Paul Campanella's Auto & Tire Center Wilmington

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,729 Reviews)
85
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores
4.0
ReScore Average
85
Net Promoter Score ®

Business Details

About

Paul Campanella’s Auto & Tire Center is proud to be recognized as the best full-service auto repair shop in Northern Delaware. Since 1986, our family owned and operated automotive service centers have been providing top quality auto maintenance services and auto repair in Wilmington, DE and the surrounding local communities. We have two Paul Campanella’s Auto & Tire Center is proud to be recognized as the best full-service auto repair shop in Northern Delaware. Since 1986, our family owned and operated automotive service centers have been providing top quality auto maintenance services and auto repair in Wilmington, DE and the surrounding local communities. We have two locations in Wilmington to better serve you with the safe, reliable and affordable auto repair services that you and your family deserve!

Next time your vehicle is in need of service - give us a call! We have a comfortable waiting area, complimentary coffee/tea and WIFI. If you work in the local area, we also offer complimentary shuttle service.
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Categories
Auto Repair, Car Maintenance, Tire Sales and Repair
Contact
(302) 777-7170

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (US & Canada)
1015 W. 28th Street Wilmington, DE 19802
Paul Campanella's Auto & Tire Center Wilmington's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,729 Reviews)

GR
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GUY R.
Wilmington, DE
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/25/2015
verified customer Verified Customer
Taken Advantage Of !!!
Scheduled 100K service 1week ahead of time. Dropped car off at 8am. didnd get car back until noon next day. Put other customers in forn to of my work. They just lost a good customer. Will never recommend!!
Not Recommended
Paul C. from Paul Campanella's Auto & Tire Center Wilmington responded on 09/25/2015 08:05 AM

The work that your vehicle required called for our primary technician's expertise.  Unfortunately, he was tied up with a previous job that unexpectedly spilled over into the following day.  When we learned that this was going to affect the timeliness of completing your 100k mile service, we contacted you immediately to notify you of the situation and offered you a loaner car to drive as long as your needed. After declining our offer, we mutually agreed that keeping the vehicle over night was the best way to ssure that the work was done thoroughly. We are sorry to hear of your disappointment and feeling slighted, hoever; sometimes things happen that are out of our control.

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