I brought my 2013 elantra in because I had hit a pot hole and blew two tires. I took it to Pearson as that is where I had bought it. They put two new tires on it and I asked for an alignment as well. I paid for all services. The car rode rough and I had it checked at another garage and come to find out Pearson put the bent rims, one of which is cracked back on my 2013 and never told me.

Not Recommended

Jason T V. from Pearson Hyundai responded on 12/30/2013 01:35 PM

Mr Almarode, I am very sorry your visit did not go as it should have. I do appreciate you reaching out to me and allowing us to make it right. Im glad we could talk about it and get it resolved. I greatly appreciate your business and for you allowing us to keep it. We are always here for you and your vehicle needs. Feel free to reach out to us any time. I hope you have a very happy new year.

Jason Vaughan
Service Manager
Pearson Hyundai
804-276-0300
804-276-7484 fax
jasonvaughan@pearsonhyundai.com

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