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Pearson Hyundai

Average Score
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(2,638 Reviews)
45
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original Review
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
264
Total ReScores
4.7
ReScore Average
45
Net Promoter Score ®

Business Details

About

Pearson Hyundai is staffed with certified technicians who provide quality Hyundai repair and maintenance. Pearson Hyundai is staffed with certified technicians who provide quality Hyundai repair and maintenance.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(804) 276-0300

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
8:00 AM - 4:00 PM
Sun
closed
* Eastern Time (US & Canada)
11701 Midlothian Turnpike Midlothian, VA 23113
Service Department's Reviews
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(2,638 Reviews)

RM
gravatar
ROSE M.
Richmond, VA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/05/2014
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Do What You Say
I had a 30,000 mile maintenance performed that cost hundreds of dollars. The service writer said that a rental car and car cleaning was part of the package. The maintenance was completed, the rental car was provided; but they failed to clean the car. Not cleaning the car was no big deal; but when I called to complain leaving my nam and number on two different occasions, one for the service advisor and one for the service manager, neither one returned my call. It makes one think that you are not important to these people and that they may have two different set of rules. I makes me think that they give special services to some and neglect others paying the same amount of money for the services provided. It appears that they do not respect all of their customers.
Not Recommended
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