ReScore Reviews™ (3)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.66667/5rating 1.66667rating 1.66667rating 1.66667rating 1.66667
96% Would Recommend
100% Business Response
Latest Review 6 days ago
Roosevelt J. on 08/11/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good service"
No problems so far
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/04/2017
Service Type: Repair
Review Created: 08/11/2017 06:32 PM
Suna M. on 08/10/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Car"
They're good especially the lady I dealt with
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 08/02/2017
Service Type: Maintenance
Review Created: 08/10/2017 06:02 PM
Ramon T. on 08/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"people were very customer friendly"
yes
Vehicle: 2008 Hyundai Azera
Category: Service
Service Date: 08/07/2017
Service Type: Maintenance
Review Created: 08/10/2017 01:25 PM
Randolph G. on 08/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service warrantee"
can't be blank
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 08/07/2017
Service Type: Repair
Review Created: 08/10/2017 12:40 PM
Teresa W. on 08/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fantastic People, Amazing Service!!"
I've finally found a place I can trust!! Marvin is a class act--I felt such a sense of relief as soon as we met. After crummy experiences elsewhere, I felt cared for the second I pulled in. I've found a new home!! Thank you!!!!!!!!!
Vehicle: 2013 Hyundai Genesis Co
Category: Service
Service Date: 08/07/2017
Service Type: Repair
Review Created: 08/10/2017 09:59 AM
Robert B. on 08/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service for unexpected problem"
I encountered a problem driving to Monterey for a visit. Took car in first thing next morning, and the team did an excellent job taking car of me and my car.
Vehicle: 2012 Hyundai Genesis
Category: Service
Service Date: 07/28/2017
Service Type: Maintenance
Review Created: 08/09/2017 12:42 PM
Verified Customer on 08/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great work!"
I could not have been better served. Marvin and the team went above and beyond to service our car and make sure the warranty was utilized.
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 07/31/2017
Service Type: Repair
Review Created: 08/05/2017 07:12 AM
Verified Customer on 08/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service"
Taken care of, given loaner without hassle, fixed with assurance
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 08/01/2017
Service Type: Repair
Review Created: 08/04/2017 10:32 PM
Yezirah O. on 07/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and very professional staff"
Excellent service!!
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 07/21/2017
Service Type: Repair
Review Created: 07/31/2017 11:44 AM
EUGENE B. on 07/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service"
Great service
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 07/24/2017
Service Type: Maintenance
Review Created: 07/30/2017 08:46 PM
Stephan R. on 07/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly people and quality work. "
I put it in the first review, just fantastic.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 07/17/2017
Service Type: Repair
Review Created: 07/25/2017 12:08 PM
Stephanie H. on 07/21/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service Dept"
My appointment was on time and done quickly in a friendly and personal manner
Vehicle: 2013 Hyundai Sonata Hyb
Category: Service
Service Date: 07/18/2017
Service Type: Repair
Review Created: 07/21/2017 09:56 AM
Scott W. on 07/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Dept. is friendly, courteous & knowledgeable."
Great job Marvin & Luis!
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 07/13/2017
Service Type: Maintenance
Review Created: 07/18/2017 04:51 PM
Daniel D. on 07/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Customer Service"
Brought in a poorly done recall work (from another state) and the Reps took care of it from start to finish, quickly and tactfully. Reps thoroughly explained the whole repair process and end result. Reps successfully negotiated for the customer against Hyundai Warranty's stubbornness. Glad to know they are on the side of the customers. Greatly appreciate this!
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 07/14/2017
Service Type: Repair
Review Created: 07/18/2017 10:02 AM
DAVID H. on 07/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Excellent
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 07/13/2017
Service Type: Maintenance
Review Created: 07/18/2017 09:56 AM
Annette C. on 07/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service"
Great customer service makes all of the difference. Thank you Luis Miller in the Service Department you made my experience a pleasure. I appreciate the extra mile you went to make things happen.
Vehicle: 2014 Hyundai Sonata Hyb
Category: Service
Service Date: 07/10/2017
Service Type: Repair
Review Created: 07/13/2017 07:35 PM
Verified Customer on 07/11/2017
Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"lazy worker and not kind "
They are lazy
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 07/07/2017
Service Type: Repair
Review Created: 07/11/2017 09:54 AM
68605c2bcbffcae1179b5837d004b61f?s=28
Samuel K., Fixed Ops Director at Peninsula Hyundai responded on 07/27/2017

Sam Kelley
Fixed Ops Director 
831 394 6741
skelley@peninsulaauto.com
Linda L. on 07/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"EXCELLENT CUSTOMER SERVICE"
Louis in the service area is always so helpful, courteous and respectful. That alone is a rare find anymore. I hope his managers appreciate what a great employee he is.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 07/03/2017
Service Type: Maintenance
Review Created: 07/06/2017 07:53 PM
Debra C. on 07/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Not pushy"
Everyone there is kind and very attached to their job and know what they are doing. You have a question and they will answer. If they can't they go and find out. Glad I bought my car from there. Went to others first and didn't like their attitude to pushy.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 07/03/2017
Service Type: Maintenance
Review Created: 07/06/2017 01:14 PM
Monica D. on 07/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They listen and communicate very well."
I will only take my car here for maintenance. Excellent service!!!
Vehicle: 2016 Hyundai Elantra Gt
Category: Service
Service Date: 07/03/2017
Service Type: Maintenance
Review Created: 07/06/2017 10:20 AM
Displaying Review 1 - 20 of 161 in total