Donald said they did not receive a rating of a five because he asked them for the parts from his old vehicle and they would not give them to him. He asked for the spare wheel cover as well and they would not give it to him. He was unsure if he was completely satisfied with the quality of the repair because he has not gotten much of a chance to drive his vehicle. He was not kept adequately informed during the repair process because he had to keep calling them and he was not contacted.
Recommended
This review was collected via phone interview by Customer Research Inc.
John M. from Poulsbo RV Body Shop responded on 05/26/2011 09:37 AM
Donald,
We give every customer their old parts back if they want them. Please contact us if this is still the case.
Thank You,
John Morgan
Service Director
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