Review for Poulsbo RV Everett
Albert C. on 04/12/2011
Albert said he was absolutely satisfied with the courtesy of his service advisor. He would recommend the business for services. There was 1 aspect of the service they were disappointed in, because they were advised on 2 occasions, they would receive a follow up call regarding the sale of their RV. However they never received a courtesy call from Wes. He wasn't sure whether or not he got the message or what happened, but they never got to speak with Wes as promised. They never want to bother with the business any longer, and want to sell their RV. The reason for their decision is due to an illness in the family, and they can't use the RV any longer. The level of service they received at the business was great. The sales person, Jennifer has been great. Everything has been fine with the level of services, except for the 1 aspect of service. As a result of the lack of courtesy call, they have decided they will try to sell the RV on their own, and are no longer interested in dealing with the business in the future.
Service Date: 04/08/2011
Review Created: 04/12/2011
This review was collected via phone interview by Customer Research Inc.