We had a fabulous experience shopping for an RV at Roberson RV Center. Our salesperson, Lara Jensen
took time to ask us what we wanted/needed before showing us some possibilities. Her manner was never pushy or sales-y, just pure professionalism. The selection of trailers and motor homes at Roberson is extensive. I highly recommend Roberson if you're shopping for a well-made RV. Be sure to ask for Lara.
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A negative or positive experience - always who you're working with....
Deciding on a class A motorhome during the covid mess, we finally made it to Poulsbo RV, Kent. Met u
p with Eric Duncan (sales), Jason Thiel (sales manager) and Kate Cooper (finance). We initially looked and test drove a diesel pusher, then a class A gasser, finally a class C, Wayfarer. Focused on only one brand, Tiffin, we went full circle....wrote up a contract on a diesel pusher and the long drive home, suffered from buyer's remorse. Heavy buyer's remorse. Called Jason the following morning, no issues regarding cancelling of the contract. A few days later, Eric called us on a new arrival of a shorter Tiffin. Concerned this coach would sell if we delayed (good RV's are selling like good homes these days. Quickly! If you see something that matches, buy it!), we drove up asap to take a look! Glad we made the effort as this was the coach for us!
As first time rv'ers, this was a very pleasant and positive experience for us. If there was ever a need to trade the Tiffin in, we'd return to Poulsbo to trade or consign and we would highly recommend the Kent store for all rv shopping needs and service!
Big shot out to Poulsbo RV Everett, especially Deanna and her team! They serviced our RV with a quick
turn around time and were EXTREMELY accommodating to our schedule. We did not purchase our rig from them but they treated us like family. We will not hesitate to use their services again.
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The service was great!! Monica did an amazing job of getting our camper in right away and in making s
ure things were fixed properly!! Thank you Monica!! And the repairman Glenn was equally incredible!! He didn’t have to take the time to help a (camper) newbie to understand how and what to do, but he went above and beyond my expectations!! Thank you both for all you did!!
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McKenna Hinton was AWESOME!! She was such a play by play communicator! Also I know I had the best Rv
roof tech in the state!! Thanks Jason burns!! Thank you poulsbo Rv mount Vernon! All levels of this business was top notch!! Thank you thank you! I will definitely bring my rig back for any other repairs! Go cougs!
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Had a new furnace installed and generator maintenance performed.
It was an Excellent first experience with this company!! It was Great to work with Tim Griswold in t
he service department. Tim was very knowledgeable, trustworthy, and experienced and helped me with all the information, questions and options that helped me make my service decisions. I would definitely recommend Valley RV Supercenter and Tim Griswold for any RV service you might need!!
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