Hello every one ..I looked on my data base to see the service date and I came agross miss winnas visit to our shop last july and left with unpaid balance of $2100 and she never paid also for parts we special order For her at her request ..so of course she needed a reason so she can not pay the rest of the balance ..thats why she is out of the shop and we have issued a complaint againts her ..my marketing team send a thank you letter to her by mistake and that's why she respond to this. I work really hard to have a great reputation and I don't want one person who cheated me out of money to speak lies about our work.