94% Would Recommend
Latest Review 6 days ago
Negira H. on 06/17/2017
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"Servicing my 2011 BMW 328i"
I have never in my life taking a vehicle to a car service dealer as honest, caring, understanding, and willing to help the least fortunate as Mr. Randall's Autohaus. Because as we ALL know that the BMW dealerships don't take mercy out on the poor and needy. Randalls Autohaus has helped me so much in my times of need when it comes to the up keep and servicing of my car. For so many times I have left there crying out to God and thanking him for leading me to Randalls Autohaus. I highly recommend that anyone that's in need of full service for their vehicle immediately stop by there. They are always understanding and willing to help. Pastor Janene Ross Newell.
Vehicle: BMW 328i
Service Date: 06/16/2017
Review Created: 06/17/2017 11:40 AM
V, NGOC L. on 06/05/2017
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"Knowledgable, Courtesy,Timely, and Freindly"
I'm good with you guys
Vehicle: BMW 325Ci
Service Date: 06/02/2017
Review Created: 06/05/2017 11:49 AM
ELON D. on 05/26/2017
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"Great Customer Service!!!!!!!!!"
They your first impression is your best and this place nailed it. They made me feel welcome, and it's hard to find that these days. The reps where very polite and willing to ask any questions. I will definitely return!!!
Vehicle: BMW 328i
Service Date: 05/26/2017
Review Created: 05/26/2017 08:49 PM
CATHLEEN S. on 05/26/2017
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"Repeat Customer"
Good, dependable work from trustworthy, friendly people.
Vehicle: MINI Cooper
Service Date: 05/24/2017
Review Created: 05/26/2017 03:35 AM
MACKY D. on 05/23/2017
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"Knowledge and friendly staff"
I like the idea of a time appointment for service.
Vehicle: Mercedes-Benz CLK550
Service Date: 05/22/2017
Review Created: 05/23/2017 03:08 AM
John S. on 05/22/2017
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"Completely satisfied!"
I'm a big fan of this place. The peace of mind I get from these thorough professionals is worth every penny. There is a new BMW dealership opening soon in my area but I will continue to have mine serviced here because I just feel they look out for my best interest.
Vehicle: BMW 328i
Service Date: 05/19/2017
Review Created: 05/22/2017 10:51 AM
Matthew S. on 05/22/2017
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Matthew said they gave a clear diagnosis and answered all of his questions. They were professional and the quality of work was good. It was a little pricey but everything was really good.
Vehicle: Mercedes-Benz CLK350
Category: Service
Service Date: 05/18/2017
Review Created: 05/22/2017
This review was collected via phone interview by Customer Research Inc.
MICHAEL F. on 05/21/2017
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"Repair and Maintenance"
Randall treated me as a customer very fairly. As usual with cars sometimes there is another issue to be fix. Ranadall quickly took care of the additional car issues very quickly to prevent me from waiting and having to return with the car....Mike
Vehicle: Cadillac CTS
Service Date: 05/19/2017
Review Created: 05/21/2017 07:39 AM
RICHARD G. on 05/19/2017
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"Porsche 911"
Very professional operation. Randell's came highly recommend and did not disappoint.
Vehicle: Porsche 911
Service Date: 05/18/2017
Review Created: 05/19/2017 07:51 PM
Roland T. on 05/17/2017
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Roland said this business was timely.
Vehicle: Jaguar XF
Category: Service
Service Date: 05/16/2017
Review Created: 05/17/2017
This review was collected via phone interview by Customer Research Inc.
DAVID F. on 04/24/2017
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"Review of fuel problems"
We walked in, you never saw us before, We had general, not well defined problem, you did a diagnosis for us, fixed likely problems. We drove home without any issues

Thanks
Dave Funk
Vehicle: Volvo S60
Service Date: 04/21/2017
Review Created: 04/24/2017 12:20 PM
Pat C. on 04/22/2017
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Pat said the business was right on time and he was very satisfied. They were punctual and efficient.
Vehicle: Mercedes-Benz S430
Category: Service
Service Date: 03/27/2017
Review Created: 04/22/2017
This review was collected via phone interview by Customer Research Inc.
James H. on 04/19/2017
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James said he was pleased with the service and he appreciated the loaner vehicle very much.
Vehicle: Porsche 911
Category: Service
Service Date: 03/30/2017
Review Created: 04/19/2017
This review was collected via phone interview by Customer Research Inc.
Richard R. on 04/19/2017
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Richard said he has been using this business for a number of years and he always receives outstanding service. The people at this facility are very pleasant and he enjoys going there.
Vehicle: BMW X5
Category: Service
Service Date: 04/04/2017
Review Created: 04/19/2017
This review was collected via phone interview by Customer Research Inc.
JOE W. on 04/08/2017
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"professional, thorough, attention to detail, exceeded expectations, immediate attention"
Best service I ever had anywhere at a new car dealer or repair shop on any of my European, or American, autos
Vehicle: BMW 330Ci
Service Date: 04/06/2017
Review Created: 04/08/2017 04:54 AM
TRACY E. on 04/08/2017
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"Great place with Great people"
We don't have to take our cars to the "dealership". I so prefer the environment of Randalls Authaus. Very honest group of people!
Vehicle: MINI Cooper
Service Date: 04/07/2017
Review Created: 04/08/2017 03:26 AM
LYNDA M. on 04/05/2017
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"Excellent Service"
I drive 90 miles from my home to have the people at Randalls Autohaus service my car. They are always dependable, know their cars, and take excellent care of me. I will continue to make them my only auto servicer.
Vehicle: Mercedes-Benz E320
Service Date: 04/03/2017
Review Created: 04/05/2017 02:39 PM
MARTHA S. on 04/02/2017
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"Feedback, 2013 Mini Cooper Service"
One of the few businesses still around that actually do the work at or very near the appointed time..... I've only had good experiences since I started using Randalls Autohaus.
Vehicle: MINI Cooper
Service Date: 03/31/2017
Review Created: 04/02/2017 07:51 PM
Meredith S. on 03/26/2017
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"Thank you!"
I appreciate the folks at Randall's Authaus. They provide a fine service with great customer service.
Vehicle: Honda Accord
Service Date: 03/24/2017
Review Created: 03/26/2017 11:24 AM
Steven W. on 03/26/2017
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"Personable folks"
They listen to the customer, and repair what's needed then explain repairs. Keep you in the know!
Vehicle: Mercedes-Benz S430
Service Date: 03/01/2017
Review Created: 03/26/2017 06:10 AM
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