Review for Riley & Sons Collision & Mechanical Specialists
Robert W. on 04/02/2013
Robert said his experience could have been better. He said he brought his vehicle in originally for a starter issue and he ended up having to come in three times. He said he thinks the business could have diagnosed the problem faster.
Vehicle: Ford Taurus
Service Date: 03/07/2013
Review Created: 04/02/2013
This review was collected via phone interview by Customer Research Inc.
David D. at Riley & Sons Collision & Mechanical Specialists responded on 04/04/2013
Dear Robert, we are very sorry for any inconvenience that we caused you. Sometimes diagnosing a problem, especially if it is an intermitted problem, can become a process. Thank you for your feedback, it will be used to help us improve.