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Riverside Ford

Average Score
Overall Rating 2.9/5Overall Rating 2.9/5Overall Rating 2.9/5Overall Rating 2.9/5Overall Rating 2.9/5
2.9
(18 Reviews)
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores
2.0
ReScore Average

Business Details

About

Riverside Ford looks forward to making your ownership experience enjoyable. We specialize in customer service and will keep your vehicle running as good as new for as long as you own it. Riverside Ford looks forward to making your ownership experience enjoyable. We specialize in customer service and will keep your vehicle running as good as new for as long as you own it.

Categories
New Car Dealer
Contact
(253) 863-2111
No Business Hours Provided

Business Hours

* Pacific Time (US & Canada)
6616 166th Ave E. Sumner, WA 98390

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average

Business Details

About

Riverside Ford looks forward to making your ownership experience enjoyable. We specialize in customer service and will keep your vehicle running as good as new for as long as you own it. Riverside Ford looks forward to making your ownership experience enjoyable. We specialize in customer service and will keep your vehicle running as good as new for as long as you own it.

Categories
New Car Dealer
Contact
(253) 863-2111
No Business Hours Provided

Business Hours

* Pacific Time (US & Canada)
6616 166th Ave E. Sumner, WA 98390

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average

Business Details

About

Riverside Ford looks forward to making your ownership experience enjoyable. We specialize in customer service and will keep your vehicle running as good as new for as long as you own it. Riverside Ford looks forward to making your ownership experience enjoyable. We specialize in customer service and will keep your vehicle running as good as new for as long as you own it.

Categories
New Car Dealer
Contact
(253) 863-2111
No Business Hours Provided

Business Hours

* Pacific Time (US & Canada)
6616 166th Ave E. Sumner, WA 98390

AS
gravatar
ANITRA S.
Ravensdale, WA
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
01/03/2014
verified customerVerified Customer
Category: Service
Good Work but lack of communication
I brought my car in for warranty work and the parts were not in and then the mechanic was not available for another week. I had to drive in twice to get the repairs done and then they did not do part of the work requested when the car was dropped off.
Not Recommended
Gary L. from Riverside Ford responded on 01/06/2014 10:36 AM

Obviously, we can't stock every part for every Ford, and occassionally our technicians get backed-up working on other customer's vehicles.  We certainly apologize that Anitra S. had to wait a few days until we had parts and people available to work on her vehicle.

This customer had a couple of concerns about the vehicle that we could not verify.  However, we will contact Anitra S. today to offer our assistance. 

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