Rodney said that he is completely satisfied overall. It was great and he really likes the vehicle. The only irritating thing was that when he declined the break down warranty at closing, the conversation went downhill. Rodney explained that he didn't need the warranty because he is a skilled line man. The signer tried to persist, so Rodney told him in no uncertain terms that he knows how to replace engines. The signer became very unfriendly. He told the signer that even if the warranty were $1500 instead of $3000, he still would not want it. The signer did not shake hands with Rodney afterward, which Rodney thought was poor. Everyone else was really nice and Rodney would definitely go back.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.
Verified Customer
