Royal Service Center


Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77

96 Reviews

97% Would Recommend
Latest Review over 2 years ago

Eris G. on 04/12/2015
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Overall Rating 1/5rating 1rating 1rating 1rating 1
"no nice"
deshones maneger,mechanic,owner,they change parts de car dont need
Service Date: 04/03/2015
Review Created: 04/12/2015 08:09 PM
Eris M. on 04/11/2015
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"Des honest "
Be careful with this people Jim is de most deshones maneger in Alexandria he no only replace parts the car don't need he still part from the cars
Service Date: 04/11/2015
Review Created: 04/11/2015 02:49 PM
Eris M. on 04/09/2015
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"They No honest "
I doing this review no only because I worked here for almost 5 years Jim is the manager,sofar is the cashier,shavir Shake is the owner I was hired by Jim asking for a good end honest mechanic end this point I was so happy a good manager end honest Friday I meet mr shavir shake the most deshones man pay check can he call me to his office end offer me pay onder table I now it was my mistake but he said is going to bee for few months the he will getting straight soon no wen I ask to fixed he said the I should be tankful because I wasn't paying taxes end I reply by telling him the I didn't want no problems with the irs end then everything wen bad I have tikes picture to pruve the this shop is the most deshones shop in Alexandria
Service Date: 04/09/2015
Review Created: 04/09/2015 09:10 AM
Pablo N. on 03/31/2014
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Pablo said the business is fantastic and he cannot say enough good things about the business.
Vehicle: Subaru Forester
Category: Service
Service Date: 03/07/2014
Review Created: 03/31/2014
This review was collected via phone interview by Customer Research Inc.
Pamela H. on 03/20/2014
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"Service"
excellent service
Vehicle: Acura ILX
Service Date: 02/24/2014
Review Created: 03/20/2014 02:35 PM
Peter O. on 03/20/2014
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Peter said the business did a good job and worked with his budget.
Vehicle: Lexus RX 300
Category: Service
Service Date: 03/06/2014
Review Created: 03/20/2014
This review was collected via phone interview by Customer Research Inc.
Brian F. on 03/20/2014
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Brian said that the work they have done for him has always been good.
Vehicle: Volvo XC90
Category: Service
Service Date: 03/08/2014
Review Created: 03/20/2014
This review was collected via phone interview by Customer Research Inc.
Jeffrey G. on 03/20/2014
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Jeffrey said the facility is very fair and the service is quick. He has been going to the facility for awhile and no longer has to schedule an appointment.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 03/07/2014
Review Created: 03/20/2014
This review was collected via phone interview by Customer Research Inc.
Francis T. on 03/19/2014
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Francis said everything went fine and his vehicle was returned back to him when promised.
Vehicle: Toyota Prius
Category: Service
Service Date: 03/14/2014
Review Created: 03/19/2014
This review was collected via phone interview by Customer Research Inc.
Bob S. on 03/15/2014
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"Great People"
On time and done right
Vehicle: Jeep Liberty
Service Date: 03/13/2014
Review Created: 03/15/2014 07:34 AM
Wendy M. on 03/15/2014
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Wendy said everything at this business was really good.
Vehicle: Jeep Liberty
Category: Service
Service Date: 03/13/2014
Review Created: 03/15/2014
This review was collected via phone interview by Customer Research Inc.
Paul D. on 03/11/2014
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Paul said Jim and the crew have always been courteous and accommodating every time he takes his vehicle there. The service was great.
Vehicle: Triumph TR6
Category: Service
Service Date: 03/06/2014
Review Created: 03/11/2014
This review was collected via phone interview by Customer Research Inc.
John W. on 02/26/2014
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"Efficient and capable staff"
Excellent service as always.
Vehicle: Lexus LS 400
Service Date: 02/24/2014
Review Created: 02/26/2014 03:50 AM
Sam V. on 02/24/2014
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Sam said they are helpful and honest. He has been going there for years and he trusts them.
Vehicle: Mazda 3
Category: Service
Service Date: 02/21/2014
Review Created: 02/24/2014
This review was collected via phone interview by Customer Research Inc.
Mark S. on 02/24/2014
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Mark said he is pleased with the service. They walked through the whole thing with him and this business was recommend by a neighbor. Overall, he's pleased.
Vehicle: Volkswagen Jetta
Category: Service
Service Date: 02/22/2014
Review Created: 02/24/2014
This review was collected via phone interview by Customer Research Inc.
Andrew H. on 02/18/2014
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Andrew said that he appreciated the research they did to find the problem with his vehicle.
Vehicle: BMW 325i
Category: Service
Service Date: 01/31/2014
Review Created: 02/18/2014
This review was collected via phone interview by Customer Research Inc.
Anthony V. on 02/15/2014
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Anthony said the service and information he got from the business was accurate and responsive.
Vehicle: Toyota Highlander
Category: Service
Service Date: 01/31/2014
Review Created: 02/15/2014
This review was collected via phone interview by Customer Research Inc.
Matthew G. on 02/14/2014
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Matthew said he enjoyed being at this business, but he asked them to call him when his vehicle was ready and after two hours he called them.
Vehicle: Nissan Sentra
Category: Service
Service Date: 02/06/2014
Review Created: 02/14/2014
This review was collected via phone interview by Customer Research Inc.
Lyn G. on 02/05/2014
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"Excellent assistance"
Fast service, highly competent mechanics, helpful management. What's not to like?
Vehicle: Mercedes-Benz C320
Service Date: 02/03/2014
Review Created: 02/05/2014 07:30 AM
Eboni B. on 02/04/2014
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Eboni said they were good and they took her vehicle in right away.
Vehicle: Mazda Tribute
Category: Service
Service Date: 02/01/2014
Review Created: 02/04/2014
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 96 in total