Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

118 Reviews

100% Would Recommend
Latest Review 5 days ago

Reviews


HW
Heath W.
Alexandria, VA
Land Rover Range Rover
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019 Category: Service
Heath said the business is very fast and efficient.
This review was collected via phone interview by Customer Research Inc.

TW
Ted W.
Alexandria, VA
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Ted said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

DS
Duane S.
Alexandria, VA
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019 Category: Service
Duane said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

VH
Vernon H.
Virginia
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Vernon said he was in and out real quick.
This review was collected via phone interview by Customer Research Inc.

SH
Sharon H.
Virginia
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Sharon said they were very helpful.
This review was collected via phone interview by Customer Research Inc.

MW
Michael W.
Alexandria, VA
Toyota Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Michael said he recommends the business for service.
This review was collected via phone interview by Customer Research Inc.

MC
Matt C.
Arlington, VA
Honda Civic del Sol
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019
Great Experience
I have been a loyal customer with Royal for years and I wouldn't take my car anywhere else. They always give me a fair price and treat me like family.

SB
Senai B.
Virginia
Nissan Pathfinder
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018 Category: Service
Senai said they did a very good job.
This review was collected via phone interview by Customer Research Inc.

TW
Tim W.
Alexandria, VA
Saab 9-5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2018 Category: Service
Tim said they are very quick. They let him know the cost and the time it will take. They are up front with him about everything.
This review was collected via phone interview by Customer Research Inc.

MH
Michael H.
Alexandria, VA
Acura MDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2018 Category: Service
Michael said the staff was able to service the vehicle for a reasonable price.
This review was collected via phone interview by Customer Research Inc.

LP
Lesley P.
Alexandria, VA
Toyota Camry Solara
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2018
Royal Service
Extremely professional and pleasant to work with. Our neighborhood is very lucky to have them. Pretty reasonable prices and issues were communicated clearly. Thank you!

DD
Damon D.
Alexandria, VA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/24/2018 Category: Service
Damon said the service was reliable.
This review was collected via phone interview by Customer Research Inc.

LD
Luis D.
Alexandria, VA
Jeep Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Luis said he had a coupon for the business. They did a complete inspection and found issues for future attention. The work that was done, it was good and completed in a timely manner.
This review was collected via phone interview by Customer Research Inc.

BJ
Brandon J.
Alexandria, VA
Porsche Panamera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2018 Category: Service
Brandon said he really likes the business and their affordable prices. The customer service is very nice.
This review was collected via phone interview by Customer Research Inc.

MW
Matthew W.
Alexandria, VA
Mazda CX-5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018
Excellent service
Great service, quick and efficient, good communication.

Verified Customer
Alexandria, VA
Volvo S60
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018
Attention
Always extremely helpful and willing

RS
Robert S.
Alexandria, VA
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
Robert said the business provided good service.
This review was collected via phone interview by Customer Research Inc.

GG
Gena G.
Virginia
BMW X5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
Gena said the service was good, the staff was quick, and the price was affordable.
This review was collected via phone interview by Customer Research Inc.

JS
Jaclyn S.
Alexandria, VA
Acura TSX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
Jaclyn said the business has reasonable prices. Everything is always done right. The staff is nice, friendly and pleasant.
This review was collected via phone interview by Customer Research Inc.

TE
Tracy E.
Arlington, VA
Lexus ES 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
Tracy said the business is always respectful and they do great work.
This review was collected via phone interview by Customer Research Inc.