Overview

Overall Rating 4.64/5Overall Rating 4.64/5Overall Rating 4.64/5Overall Rating 4.64/5rating 4.64

515 Reviews

96% Would Recommend
Latest Review about 6 hours ago

Reviews


HD
HOWARD D.
Arlington, VA
Lexus RX 350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2018
Great Service
they did a thorough maintenance on our car

Verified Customer
Alexandria, VA
Volvo S60
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018
Excellence
Great as always!

MM
MEGAN M.
Arlington, VA
Scion tC
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018
AMAZING SERVICE + COULD NOT BE HAPPIER!
I used to come to AAC when I lived next door but have moved from the area. I brought my car here after a bad experience with another car repair shop. The team at AAC were beyond honest and helpful when it came to what my car needed. The other shop wanted to charge me over $2K for repairs that AAC said I did not need and showed me how the repairs they requested were not truthful. AAC helped me fix what was needed in less than 24 hours! I should have never gone any place else and I will never again. I am a AAC care customer for life and have shared this story with numerous friends!

Thank you to the amazing team + excellent honest and delightful experience!

MW
Melisa W.
Virginia
Mercedes-Benz C-Class
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/11/2018 Category: Service
Melisa said she would recommend this business for service even after her vehicle failed the inspection.
This review was collected via phone interview by Customer Research Inc.

JS
Joe S.
Arlington, VA
Ford Expedition EL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Joe said everything at this business was good but the service took a little while.
This review was collected via phone interview by Customer Research Inc.

PR
Patricia R.
Arlington, VA
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Patricia said this business is always terrific. They are always up-front and honest about what is needed and not needed ,that is pretty unusual. She does not spend money she should not be.
This review was collected via phone interview by Customer Research Inc.

JA
Jennifer A.
Arlington, VA
Mazda Mazda5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Jennifer said the employees took her in right away and her vehicle was done within the hour. She likes the location, the hours, the facility itself and everything.
This review was collected via phone interview by Customer Research Inc.

LS
Lauren S.
Arlington, VA
BMW 128i
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Lauren said the staff were friendly and helpful.
This review was collected via phone interview by Customer Research Inc.

RD
Richard D.
Arlington, VA
Toyota 4Runner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Richard said they were timely.
This review was collected via phone interview by Customer Research Inc.

CM
Colin M.
Arlington, VA
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Colin said the business did everything he asked them to do. The prices were good.
This review was collected via phone interview by Customer Research Inc.

SS
Scott S.
Arlington, VA
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Scott said the facility handled his issue with his vehicle very quickly. He stated the mechanics worked on only what needed to be fixed and he was very happy with the service.
This review was collected via phone interview by Customer Research Inc.

CM
CHANEL M.
District Heights, MD
Kia Optima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018
Only shop I will travel to!!
The manager Kristoff and his team are very professional and about business. Because you know they will provide the best care for your car no matter how busy they are they are always always accurate!!! Great shop and people!

WM
Will M.
Washington, DC
Suzuki Grand Vitara
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018 Category: Service
Will said he had a good experience.
This review was collected via phone interview by Customer Research Inc.

TS
Timothy S.
Arlington, VA
Chevrolet Cavalier
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018 Category: Service
Timothy said there was no problem and everything was fine.
This review was collected via phone interview by Customer Research Inc.

GO
Geoff O.
Arlington, VA
Lexus RX 300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Geoff said this business provides honest, professional, timely and trustworthy service.
This review was collected via phone interview by Customer Research Inc.

CB
CLIFFORD B.
Washington, DC
Volkswagen Jetta Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018
Excellent Service, As Always
Thank you for the quick and thorough work replacing two worn tires in record time. And, I appreciate the AAA discount, too.

JB
Justin B.
Arlington, VA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Justin said he was happy with the service.
This review was collected via phone interview by Customer Research Inc.

DJ
David J.
Arlington, VA
Lexus RX 400h
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
David said they did a great job.
This review was collected via phone interview by Customer Research Inc.

BH
Benjamin H.
Arlington, VA
Mercedes-Benz C320
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/09/2018 Category: Service
Benjamin said everything was good with the business. However, he said they told him his vehicle would be ready by 1pm. He said it was not ready and he had to keep calling the business everyday to find out when it would be ready.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Arlington, VA
Subaru Impreza Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018
Great Service
a 4 new radials and made an appointment for installation. The price was right and they delivered as promised.

Displaying Review 1 - 20 of 515 in total