Overview

Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5rating 4.65

535 Reviews

96% Would Recommend
Latest Review about 4 hours ago

Reviews


DK
DONALD K.
Arlington, VA
Chevrolet Aveo
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018
Friendly/Reliable
Customer service was outstanding. The repreps were friendly and accomodating and repairs were excellent.

GJ
GIZELE J.
Arlington, VA
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018
Taking Care
I have been a customer since 2006-7 and I have always had a good experience. Communication has always been thorough and questions answered. If ever a concern, they are certain to check into it and make for the best positive results.

Verified Customer
Arlington, VA
MINI Cooper Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018
Quick safety inspection
Brought my car in for the Virginia safety inspection on a Thursday just before noon. Service was prompt and efficient.

MK
Matt K.
Arlington, VA
Jeep Compass
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Service
Matt said the business did a fantastic job.
This review was collected via phone interview by Customer Research Inc.

IB
Irene B.
Arlington, VA
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018 Category: Service
Irene said she didn't have to wait long and things got done quickly.
This review was collected via phone interview by Customer Research Inc.

JW
JIM W.
Arlington, VA
Lexus RX 450h
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2018
Knowledgeable friendly service
Knowledgeable friendly people Showed different options of tires. Treated everyone who came in while I was there with respect and no pushing of high priced tires

Verified Customer
Arlington, VA
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018
Quick Inspection
Dropped my car of for an inspection, was ready by the following afternoon. Quick in and out at the front desk too.

JY
JACKIE Y.
Arlington, VA
Jeep Wrangler
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/22/2018
Brake Issues Solved
Good customer service finding out what was causing my rear axle region to scrape while in reverse. Only down side is that they had previously repaired the brakes last year and the pads were worn and scraping the rotors. Needs new calipers again. They warrantied the work so I did not have to pay again, but just wondering why this happened. Everything is fixed again. So we shall see.

AH
Aaron H.
Arlington, VA
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018 Category: Service
Aaron said everything went well and the work was fine.
This review was collected via phone interview by Customer Research Inc.

TS
Thomas S.
Arlington, VA
Kia Sorento
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018 Category: Service
Thomas said the staff provided good service.
This review was collected via phone interview by Customer Research Inc.

BR
Brittany R.
Stafford, VA
Ford Fusion
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/13/2018 Category: Service
Brittany said this business is really nice and they explained the service to her. There was a different price for the service. She was quoted one price and then after the work was done, it was a different price.
This review was collected via phone interview by Customer Research Inc.

DD
Dimitar D.
Merrifield, VA
Mercedes-Benz GL-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018 Category: Service
Dimitar said he is satisfied with the service.
This review was collected via phone interview by Customer Research Inc.

MM
Maria M.
Arlington, VA
Mazda Tribute
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
Maria said the business provided good service.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Arlington, VA
Subaru Legacy Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/01/2018
Fast Service
The whole experience was efficie t, I was out in no time!.

JF
JENAEL F.
Arlington, VA
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018
Great, timely and responsive service
Thank you Arlington Auto Care for your timely service and regular communications about the various repairs and inspections needed on my car. I appreciate the thorough and attentive care you have given to my vehicle and the exemplary customer service. I will certainly be returning here when my car needs service again.

Verified Customer
Arlington, VA
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2018
Great service!
Not only did I receive the requested service but I received needed information about my car on the status of its brakes, tires, and battery. I also received information on the cost of a new battery should I need one in the future. I so appreciated getting the information, and the service person was so forthright -- this was a VERY different experience from the Dealership service department where I have been taking my car. Thank you and I will be back.

Verified Customer
Arlington, VA
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2018
Trusted mechanic
I trust these guys to do a good job and be honest.

HD
HOWARD D.
Arlington, VA
Lexus RX 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2018
Great Service
they did a thorough maintenance on our car

BS
Barry S.
Arlington, VA
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018 Category: Service
Barry said the business's service was efficient, complete and reasonable.
This review was collected via phone interview by Customer Research Inc.

BD
Bartolo D.
Arlington, VA
GMC Savana Cutaway
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018 Category: Service
Bartolo said the staff did a great job and he highly recommends them
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 535 in total