Overview

Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5rating 4.66

595 Reviews

96% Would Recommend
Latest Review 2 days ago

Reviews


GJ
GIZELE J.
Arlington, VA
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2019
Arlington Auto Care takes care!
Good customer service.

DF
DAVID F.
Arlington, VA
Honda Civic Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2019
Good auto care center.
They diagnosed my car’s problem and gave me a heads up on future maintenance it will need.

KH
Katherine H.
Arlington, VA
Honda Odyssey
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/09/2019 Category: Service
Katherine said she has known the business for over 10 years and they always provided good service. She also said they were very trustworthy. However, she said it took her 1.5 days to get her vehicle back and she had to call several times but she said the business was very busy at that time.
This review was collected via phone interview by Customer Research Inc.

SC
SYLVESTER C.
Dumfries, VA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2019
Customer care
Service is great. Timeliness is important. Customers are in and out and that alone releases the stress for a customer when they had a long exhausting day of work and being in traffic. This is now my place for service.

CM
CHRISTINE M.
Arlington, VA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2019
Wonderful people!
This was our second visit, and, if we were not leasing our car, and are obligated to take it to the dealer's place for most work, we would certainly be regular customers. All the people are incredibly friendly, cheerful and helpful. They do excellent work, and are very fast. I have no hesitation in giving them 5 stars!

CB
CLIFFORD B.
Washington, DC
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2019
Efficient, friendly, expert service
We have brought our cars here for years. We have never been disappointed.

JS
Jamie S.
Arlington, VA
Lexus RX 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2019 Category: Service
Jamie said the service was great. The work was done quickly.
This review was collected via phone interview by Customer Research Inc.

JT
Justin T.
Arlington, VA
INFINITI G35 Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2019 Category: Service
Justin said the business did a great job.
This review was collected via phone interview by Customer Research Inc.

JT
Justin T.
Arlington, VA
INFINITI G35 Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2019 Category: Service
Justin said the business did a great job.
This review was collected via phone interview by Customer Research Inc.

WS
WILLIAM S.
Arlington, VA
Chrysler Town & Country
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/10/2019
very responsive
I brought my vehicle in for a "check engine light" service. They looked at it with a representative from my insurance company and determine that damage was related to a recent accident. I was pleased that Arlington auto care dealt directly with the insurance company. They were also very responsive to my many calls for updates.

Unfortunately, my car was not really go when I was told. They were able to put it back together and make it drivable, so I could keep my schedule. This is also a handicapped accessible van with a rampthat was not connected properly when it came back.

SY
Serdar Y.
Arlington, VA
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2019 Category: Service
Serdar said the service was good.
This review was collected via phone interview by Customer Research Inc.

WM
WILLIAM M.
Arlington, VA
Audi A4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2019
Reasonable quote, service performed well, and final bill same as quote
I needed a synthetic oil change and rear brake job. All work was done timely and well. Inspection as well.

Verified Customer
Arlington, VA
Mazda Protege
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2019
The Best
My recent visit was for a routine inspection and oil change. Discovery of a major problem nearly meant the end of the line for me with my 16 yr. old car and limited budget. However, Arlington Auto Care came through by skillfully repairing rather than replacing the part, with a cost I could manage. I have been a customer since they first opened and am always happy to recommend them.

KF
KATHRYN F.
Arlington, VA
Kia Sorento
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/13/2019
Customer Service is outstanding in the several times I have been there
Took my wife's vehicle to get inspected. There were 3 customer service reps at the counter working on other orders. Was taken in less than 30 seconds. Had the vehicle inspected, paid my bill and was back on the road in under 30 minutes. Outstanding customer service.

IN
Israel N.
Arlington, VA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/13/2019 Category: Service
Israel said the business gave him a review of his vehicle and he trusts what they had to say. It was a good experience at a great cost.
This review was collected via phone interview by Customer Research Inc.

RP
Rebecca P.
Arlington, VA
Acura MDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/13/2019 Category: Service
Rebecca said they were convenient and the communication was good.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Arlington, VA
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2019
A simple repair, done quickly and efficiently
thanks

BB
BERNARD B.
Arlington, VA
Lincoln Town Car
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2019
Courteous, helpful staff.
Staff was helpful and courteous.

BL
Belco L.
Dumfries, VA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2019 Category: Service
Belco said this business had quick service.
This review was collected via phone interview by Customer Research Inc.

KB
KALMAN B.
Arlington, VA
Audi A4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2019
Safety inspection
Arlington Auto Care never disappoints.
Great and prompt service.
Thank you very much,
Kalman Balogh