Overview

Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5rating 4.65

549 Reviews

96% Would Recommend
Latest Review 3 days ago

Reviews


DI
DANIEL I.
Arlington, VA
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019
Excellent repair; good prices and fair
I had them patch a flat tire about 3 weeks ago and the tire was flat yesterday at 4.5 PSI. I filled the tire and called Arlington Auto Care. They fixed the issue (corrosion on pressure sensor) and applied the cost of the first repair to this one. They made it right and are a great shop.

JC
Jennifer C.
Arlington, VA
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019 Category: Service
Jennifer said they give really good service and they don't take advantage by suggesting things that are not needed. They give her feedback of what is best to do for the vehicle and she has been going there for many years.
This review was collected via phone interview by Customer Research Inc.

CB
CLIFFORD B.
Washington, DC
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/07/2019
Prompt, thorough service
Last visit was just to replace a tire, but as always the service was prompt and friendly. If you are a AAA member don’t forget to mention that before they print your bill, for a 15% discount.

AF
AMY F.
Arlington, VA
Kia Soul
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/03/2019
Quick!
Nice company and was quick and easy with my car Inspection! Thank you!

NS
Nick S.
Washington, DC
Ford Ranger
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/02/2019 Category: Service
Nick said the employees could not find the issue with his vehicle. His vehicle broke down after service.
This review was collected via phone interview by Customer Research Inc.

DB
Daniel B.
Arlington, VA
Jeep Cherokee
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/02/2019 Category: Service
Daniel said it was a good, quick experience.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Arlington, VA
Mazda Protege
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/25/2018
Holiday cheer
It was Christmas Eve, my tire was continuing to go flat, and I had dwindling hopes of making it out to spend the holiday with family. A call to Arlington Auto Care not only assured me that they were open but that they could repair or replace my tires the same day. With their usual courteous and efficient service, it was determined that I needed 2 new tires (something they had warned me I'd be needing when I was in previously). They were able to replace them while I waited at a reasonable price and send me out the door in time to run a few last minute holiday errands. The next morning, Christmas, I was able to drive safely to my family's house and enjoy a wonderful holiday. Thank you Arlington Auto Care!

CD
Chris D.
Washington, DC
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018 Category: Service
Chris said they did what they said they were going to do and the customer service was good.
This review was collected via phone interview by Customer Research Inc.

BV
Britanny V.
Arlington, VA
Chevrolet Tracker
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018 Category: Service
Britanny said the vehicle was started on right away, and she was kept updated as to the progress. The vehicle was completed quickly.
This review was collected via phone interview by Customer Research Inc.

RJ
Ralph J.
Arlington, VA
Dodge Durango
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2018 Category: Service
Ralph said he thinks the business is very good, and he does recommend them. They have done well by him.
This review was collected via phone interview by Customer Research Inc.

NR
Nick R.
Washington, DC
Acura TSX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2018 Category: Service
Nick said the customer service was great.
This review was collected via phone interview by Customer Research Inc.

JH
JAYNE H.
Arlington, VA
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/26/2018
safety inspection
Very happy. Technician took me 10 minutes before 8am start time and found no problems.

LD
LINDA D.
Washington, DC
Mazda MX-5 Miata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/23/2018
Thank you for loving my car as much as I do! :)
I have a very old Mazda Miata that Arlington Auto Care has been taking care of since she was brand new. I trust the staff and mechanics at Arlington Auto Care because they really seem to be concerned about making repairs that make sense to keep my Miata on the road and safe to drive. They take good care of me and of my car. Thank you, Arlington Auto Care!

CM
CHANEL M.
District Heights, MD
INFINITI Q50
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/20/2018
Tire Change
It was a great atmosphere! No complaints. They were even nice enough to let me and other customers waiting to watch what we wanted to!

DK
DONALD K.
Arlington, VA
Chevrolet Aveo
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018
Friendly/Reliable
Customer service was outstanding. The repreps were friendly and accomodating and repairs were excellent.

GJ
GIZELE J.
Arlington, VA
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018
Taking Care
I have been a customer since 2006-7 and I have always had a good experience. Communication has always been thorough and questions answered. If ever a concern, they are certain to check into it and make for the best positive results.

Verified Customer
Arlington, VA
MINI Cooper Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018
Quick safety inspection
Brought my car in for the Virginia safety inspection on a Thursday just before noon. Service was prompt and efficient.

MK
Matt K.
Arlington, VA
Jeep Compass
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Service
Matt said the business did a fantastic job.
This review was collected via phone interview by Customer Research Inc.

IB
Irene B.
Arlington, VA
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018 Category: Service
Irene said she didn't have to wait long and things got done quickly.
This review was collected via phone interview by Customer Research Inc.

JW
JIM W.
Arlington, VA
Lexus RX 450h
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2018
Knowledgeable friendly service
Knowledgeable friendly people Showed different options of tires. Treated everyone who came in while I was there with respect and no pushing of high priced tires

Displaying Review 1 - 20 of 549 in total