Sound Ford Review from MICHAEL S. on 04/19/2013


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MICHAEL S.
Seattle, WA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/19/2013
verified customerVerified Customer
Category: Service
1 out of 5 is too high.
Made an appointment for an oil change and multipoint inspection. After almost 3 hours the car was ready. After paying, I went outside to find the window down on my car for some reason and it had been raining. I told the guy at the counter and he came out and wiped it up. I got in the car and looked at the service sticker to find the wrong date and mileage on it after I told the guy at the counter to make sure that they didn't do that. After he got me a new one I was on my merry way. I got out on the road and my traction control kept kicking on and off. I pulled over to discover that they had rotated my tires from front to back. I drive a Mercury Marauder that has different sized tires on the front and back. I take it to the dealer because they are supposed to know things like this. What else did they mess up? Did they even put the right oil in it?
Not Recommended