Review for Southern Auto Body
Sonya J. on 01/02/2013
Sonya said when she got the quote, there was a portion on the vehicle that was not reflected in the quote. There is a portion of the vehicle about 12 inches long that Julia, the estimator said she did not see. In order to get that part fixed she would have to fill out another claim and talk to the people that hit her vehicle again. She got two other estimates in addition to this one and those other two had that spot of the vehicle in the estimate. The part of the vehicle that did not get repaired was still part of the initial damage to the vehicle. Overall, the work that this business did do was fine. She was not satisfied with the thoroughness of Julia because evidently she did not get everything that needed to be repaired to her vehicle done.
Service Date: 11/28/2012
Review Created: 01/02/2013
This review was collected via phone interview by Customer Research Inc.