Front Royal, VA 22630
58.4 miles away
Review for Southern Auto Body
Lou Anne R. on 02/21/2013
Spoke with James. He said he was not completely happy with his experience. The driver's side mirror was falling off, the trim had a huge gap and the clips are broken. On his way back to speak with them regarding the repair, he was at an intersection and the man that helped him with his vehicle was driving James' vehicle. James said he was driving very fast and like a maniac. James said he was very upset. His vehicle was not ready when promised. They kept changing the ready time and it took three weeks to get his vehicle back. However, Andrea, the lady that helped him was very good. As a result of this visit, James will not recommend this business to others.
Service Date: 02/06/2013
Review Created: 02/21/2013
This review was collected via phone interview by Customer Research Inc.
Olaf H. at Southern Auto Body responded on 02/26/2013
yes additional damage was found, upon completing the car we noticed a small scratch on a newly painted frt bumper and made her awhere of it. We have since taken car of the scratch