Front Royal, VA 22630
58.4 miles away
Review for Southern Auto Body
David L. on 09/19/2013
David said he was not happy with his overall experience because the work was not done on time and the work was not done correctly. He had to come back a second time. The paint work had a problem. He chose not to elaborate. The first time, it was not done on time. The second time, it was done in a timely manner. It was not ready when promised due to finding additional damages. He chose not to elaborate on how much longer it took. As a result of this experience, he will not recommend this facility.
Service Date: 09/10/2013
Review Created: 09/19/2013
This review was collected via phone interview by Customer Research Inc.
Olaf H. at Southern Auto Body responded on 10/08/2013
David had a pearl white altima and it was difficult to match the paint 100%. We had PPG send a rep and they reformulated the color . The final repaint looked great. We offered a rental car but they didnt need it . Sorry for the hassle