Southtowne Hyundai of Newnan


Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68

1316 Reviews

ReScore Reviews™ (45)

ReScore
Overall Rating 4.3333356/5Overall Rating 4.3333356/5Overall Rating 4.3333356/5Overall Rating 4.3333356/5rating 4.3333356
Original
Overall Rating 2.17778/5Overall Rating 2.17778/5rating 2.17778rating 2.17778rating 2.17778
95% Would Recommend
100% Business Response
Latest Review about 20 hours ago
Vera R. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good Treatment after the Sale"
Fair, honest, thorough car care and customer service
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/15/2017
Service Type: Maintenance
Review Created: 09/19/2017 03:02 PM
Forrest S. at Southtowne Hyundai of Newnan responded on 09/19/2017

Thank you for your response and choosing Southtowne with your service needs.

Tom Watt

Verified Customer on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Wonderful"
Diane and Carmen never fail to execute excellent customer service. I also have to commend the technicians who service my car;I have never had a bad experience. Everyone there seems to be very friendly and eager to help you in anyway they can. Thank you.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 09/16/2017
Service Type: Repair
Review Created: 09/19/2017 11:22 AM
Forrest S. at Southtowne Hyundai of Newnan responded on 09/19/2017

Thank-you for your reply to our survey request. We appreciate your loyalty to Southtowne and look forward to helping you keep your vehicle maintained in the coming year.

Carman Krauth 

Tamara B. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service!"
Carmen is always so attentive to our needs! Thank you for 5 star service.....every time!
Vehicle: 2013 Hyundai Santa Fe
Category: Service
Service Date: 09/16/2017
Service Type: Repair
Review Created: 09/19/2017 11:04 AM
Forrest S. at Southtowne Hyundai of Newnan responded on 09/19/2017

Thank-you for your reply to our survey request. We appreciate your loyalty to Southtowne and look forward to helping you keep your vehicle maintained in the coming year.

Carman Krauth 

Shervon F. on 09/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The atmosphere was so nice and everyone was so nice and friendly"
They do a great job...... And once again everyone is so nice and friendly...... They also let u knw wht other things r going on with ur car to see if u would like to have that done also while u r already there.... just great customer service all the way around
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 09/12/2017
Service Type: Repair
Review Created: 09/16/2017 06:49 AM
Forrest S. at Southtowne Hyundai of Newnan responded on 09/17/2017

Thank you for your response and choosing Southtowne with your service needs.

Tom Watt

Verified Customer on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always accommodating and never push additional services on to you"
Yes
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 09/08/2017
Service Type: Maintenance
Review Created: 09/15/2017 06:38 PM
Forrest S. at Southtowne Hyundai of Newnan responded on 09/17/2017

Thank you for allowing Southtowne Hyundai Service Department to perform your vehicle maintenance. I look forward to working with you in the future.

Brian Munson

PATRICIA P. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Owner "
Clean, efficient, friendly workers and informative.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 09/13/2017
Service Type: Maintenance
Review Created: 09/15/2017 11:33 AM
Forrest S. at Southtowne Hyundai of Newnan responded on 09/15/2017

Thank you for allowing Southtowne Hyundai Service Department to perform your vehicle maintenance. I look forward to working with you in the future.

Brian Munson

Verified Customer on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Brian Munson provided an excellent service
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/13/2017
Service Type: Repair
Review Created: 09/15/2017 11:21 AM
Forrest S. at Southtowne Hyundai of Newnan responded on 09/15/2017

Thank you for allowing Southtowne Hyundai Service Department to perform your vehicle maintenance. I look forward to working with you in the future.

Brian Munson

Stephen R. on 09/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellant Recall Warranty Service"
I really appreciated getting my 2011 Sonata in immediately after calling and the service only took 2 hours. The small part replaced and covered by warranty. When I googled the issue I found it was a recall and could have been deadly to loose steering. Thank you!
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 09/11/2017
Service Type: Repair
Review Created: 09/14/2017 06:36 PM
Forrest S. at Southtowne Hyundai of Newnan responded on 09/15/2017

Thank you for your response and choosing Southtowne with your service needs.

Tom Watt

Carlos M. on 09/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good job"
Good job
Vehicle: 2013 Hyundai Veloster
Category: Service
Service Date: 09/12/2017
Service Type: Maintenance
Review Created: 09/14/2017 03:15 PM
Forrest S. at Southtowne Hyundai of Newnan responded on 09/14/2017

Thank-you for your reply to our survey request. We appreciate your loyalty to Southtowne and look forward to helping you keep your vehicle maintained in the coming year.

Carman Krauth 

Cidney Y. on 09/13/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Overall Good"
Smooth preceding.
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 09/09/2017
Service Type: Repair
Review Created: 09/13/2017 06:59 AM
Forrest S. at Southtowne Hyundai of Newnan responded on 09/14/2017

I apologize for the non 5 star service this trip. I will strive to make your next trip 5 star all the way.
Brian Munson

Verified Customer on 09/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great"
Work was done well and in a timely manner.
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 09/08/2017
Service Type: Maintenance
Review Created: 09/12/2017 07:21 PM
Forrest S. at Southtowne Hyundai of Newnan responded on 09/13/2017

Thank you for your response and choosing Southtowne with your service needs.

Tom Watt

Verified Customer on 09/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"WERE AWARE OF THE RECALL AND TOOK CARE OF ALL 3 ISSUES WITH ONE VISIT-READY THE NEXT DAY"
WERE AWARE OF THE RECALL AND TOOK CARE OF ALL 3 ISSUES WITH ONE VISIT-READY THE NEXT DAY
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 09/08/2017
Service Type: Repair
Review Created: 09/12/2017 12:05 PM
Forrest S. at Southtowne Hyundai of Newnan responded on 09/12/2017

Thank you for your response and choosing Southtowne with your service needs.

Tom Watt

Ralph S. on 09/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Center"
Service center was amazing. They got my wife car in and out without wait!!
Vehicle: 2017 Hyundai Accent
Category: Service
Service Date: 09/09/2017
Service Type: Maintenance
Review Created: 09/12/2017 10:51 AM
Forrest S. at Southtowne Hyundai of Newnan responded on 09/12/2017

Thank you for your response and choosing Southtowne with your service needs.

Tom Watt

Verified Customer on 09/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always great service"
Great dealership and service dept.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/09/2017
Service Type: Repair
Review Created: 09/12/2017 10:50 AM
Forrest S. at Southtowne Hyundai of Newnan responded on 09/12/2017

Thank you for your response and choosing Southtowne with your service needs.

Tom Watt

William B. on 09/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Southtowne Hyundai"
Good experience
Vehicle: 2014 Hyundai Santa Fe
Category: Service
Service Date: 08/31/2017
Service Type: Repair
Review Created: 09/12/2017 05:55 AM
Forrest S. at Southtowne Hyundai of Newnan responded on 09/12/2017

Thank-you for your reply to our survey request. We appreciate your loyalty to Southtowne and look forward to helping you keep your vehicle maintained in the coming year.

Carman Krauth 

Verified Customer on 09/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good Quick Service"
Good Quick Service
Vehicle: 2015 Hyundai Santa Fe
Category: Service
Service Date: 09/01/2017
Service Type: Repair
Review Created: 09/11/2017 07:54 PM
Forrest S. at Southtowne Hyundai of Newnan responded on 09/12/2017

Thank you for your response and choosing Southtowne with your service needs.

Tom Watt

Lloyd W. on 09/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The people"
Great service
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 09/06/2017
Service Type: Repair
Review Created: 09/11/2017 06:48 PM
Forrest S. at Southtowne Hyundai of Newnan responded on 09/12/2017

Thank-you for your reply to our survey request. We appreciate your loyalty to Southtowne and look forward to helping you keep your vehicle maintained in the coming year.

Carman Krauth 

Lydia K. on 09/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great."
Great customer service!!
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 09/07/2017
Service Type: Repair
Review Created: 09/11/2017 10:58 AM
Forrest S. at Southtowne Hyundai of Newnan responded on 09/12/2017

Thank-you for your reply to our survey request. We appreciate your loyalty to Southtowne and look forward to helping you keep your vehicle maintained in the coming year.

Carman Krauth 

Verified Customer on 09/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Review"
The service experience was very good and they do a courtesy cleaning and wash to the vehicle which was very nice.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 09/02/2017
Service Type: Maintenance
Review Created: 09/09/2017 07:41 AM
Forrest S. at Southtowne Hyundai of Newnan responded on 09/09/2017

Thank-you for your reply to our survey request. We appreciate your loyalty to Southtowne and look forward to helping you keep your vehicle maintained in the coming year.

Carman Krauth 

Verified Customer on 09/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Sonata Recall matter "
This visit was for a Recall . Interaction with Service Dept. personnel was pleasant and thorough. They said it would take about an hour. Around an hour later I was back on the road.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/06/2017
Service Type: Repair
Review Created: 09/08/2017 01:18 PM
Forrest S. at Southtowne Hyundai of Newnan responded on 09/08/2017

Thank-you for your reply to our survey request. We appreciate your loyalty to Southtowne and look forward to helping you keep your vehicle maintained in the coming year.

Carman Krauth 

Displaying Review 1 - 20 of 1316 in total