Southtowne Hyundai of Newnan


Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5rating 4.69

1120 Reviews

ReScore Reviews™ (39)

ReScore
Overall Rating 4.3846146/5Overall Rating 4.3846146/5Overall Rating 4.3846146/5Overall Rating 4.3846146/5rating 4.3846146
Original
Overall Rating 2.10256/5Overall Rating 2.10256/5rating 2.10256rating 2.10256rating 2.10256
95% Would Recommend
100% Business Response
Latest Review about 5 hours ago
Verified Customer on 06/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Routine Maintenance"
Quick and efficient.
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 06/20/2017
Service Type: Repair
Review Created: 06/22/2017 10:09 AM
Joan M. on 06/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I am comfortable when in the waiting room and all are courteous and friendly. "
Always have good service [[[[[ However, the coffee pot is usually empty or cold! Just a suggestion - not a criticism,
Vehicle: 2007 Hyundai Tucson
Category: Service
Service Date: 06/13/2017
Service Type: Maintenance
Review Created: 06/22/2017 04:27 AM
CYNTHIA H. on 06/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"*****"
Bhhhh
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 06/16/2017
Service Type: Maintenance
Review Created: 06/22/2017 04:23 AM
Verified Customer on 06/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They were courteous and quick"
The service was courteous and quick
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 06/19/2017
Service Type: Maintenance
Review Created: 06/21/2017 12:29 PM
Verified Customer on 06/21/2017
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"Gotta few burnt out lights replaced"
I was aware of burnt out lights on the back of my car. However during the inspection that they always do they discovered one or two on the front of the car. Excellent work.
Vehicle: 2013 Hyundai Elantra Co
Category: Service
Service Date: 06/19/2017
Service Type: Maintenance
Review Created: 06/21/2017 10:04 AM
Forrest S. at Southtowne Hyundai of Newnan responded on 06/21/2017

Thank you for your response and choosing Southtowne with your service needs.

Tom Watt

Lisa N. on 06/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Clean and efficient"
The location is 30 minutes from me but I choose to go here because the facility is clean, thoughtful, comfortable, and the people are pleasant. They are also quick and efficient.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 06/16/2017
Service Type: Maintenance
Review Created: 06/20/2017 01:24 PM
Forrest S. at Southtowne Hyundai of Newnan responded on 06/20/2017

Thank you for your response and choosing Southtowne with your service needs.

Tom Watt

Ariana W. on 06/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Thanks"
I appreciate the customer service provided by Hyundai of Southtowne. Everything I needed was explained to me.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 06/16/2017
Service Type: Maintenance
Review Created: 06/20/2017 01:21 PM
Forrest S. at Southtowne Hyundai of Newnan responded on 06/20/2017

Thank-you for your reply to our survey request. We appreciate your loyalty to Southtowne and look forward to helping you keep your vehicle maintained in the coming year.

Carman Krauth 

Verified Customer on 06/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"People care they get it done"
You come in and they take of you as soon as possible so you can be on your way..
Vehicle: 2014 Hyundai Tucson
Category: Service
Service Date: 06/10/2017
Service Type: Maintenance
Review Created: 06/18/2017 08:01 AM
Forrest S. at Southtowne Hyundai of Newnan responded on 06/19/2017

Thank-you for your reply to our survey request. We appreciate your loyalty to Southtowne and look forward to helping you keep your vehicle maintained in the coming year.

Carman Krauth 

Carolyn N. on 06/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very attentive. "
Professional.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 06/14/2017
Service Type: Maintenance
Review Created: 06/17/2017 01:51 PM
Forrest S. at Southtowne Hyundai of Newnan responded on 06/19/2017

Thank-you for your reply to our survey request. We appreciate your loyalty to Southtowne and look forward to helping you keep your vehicle maintained in the coming year.

Carman Krauth 

Tammy H. on 06/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
Carmen was so helpful and walked me through everything that was done on my car.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 06/14/2017
Service Type: Maintenance
Review Created: 06/16/2017 05:17 PM
Forrest S. at Southtowne Hyundai of Newnan responded on 06/17/2017

Thank-you for your reply to our survey request. We appreciate your loyalty to Southtowne and look forward to helping you keep your vehicle maintained in the coming year.

Carman Krauth 

Jackie W. on 06/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"GOT THE SERVICE DONE IN A TIMELY FASHION"
THANK YOU FOR SERVICING MY VEHICLE IN A TIMELY FASHION.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 06/14/2017
Service Type: Repair
Review Created: 06/16/2017 11:31 AM
Forrest S. at Southtowne Hyundai of Newnan responded on 06/16/2017

Thank you for allowing Southtowne Hyundai Service Department to perform your vehicle maintenance. I look forward to working with you in the future.

Brian Munson

Patricia C. on 06/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
". "
Clean service center. Service advisor was kind and professional.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 06/12/2017
Service Type: Repair
Review Created: 06/14/2017 08:59 PM
Forrest S. at Southtowne Hyundai of Newnan responded on 06/15/2017

Thank you for allowing Southtowne Hyundai Service Department to perform your vehicle maintenance. I look forward to working with you in the future.

Brian Munson

Brian J. on 06/14/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"brian"
very good service for a recall.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 06/12/2017
Service Type: Repair
Review Created: 06/14/2017 03:06 PM
Forrest S. at Southtowne Hyundai of Newnan responded on 06/15/2017

I apologize for the non 5 star service this trip. I will strive to make your next trip 5 star all the way.
Carmen Krauth

Linda L. on 06/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great. Service. Every. Time."
The review title says it all! The Southtowne folks (Carmen K. especially) take great care of my car and thus my family! Thank you!
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 06/08/2017
Service Type: Repair
Review Created: 06/13/2017 08:28 PM
Forrest S. at Southtowne Hyundai of Newnan responded on 06/14/2017

Thank-you for your reply to our survey request. We appreciate your loyalty to Southtowne and look forward to helping you keep your vehicle maintained in the coming year.

Carman Krauth 

Enid F. on 06/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service "
Yes
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 06/10/2017
Service Type: Repair
Review Created: 06/13/2017 01:00 PM
Forrest S. at Southtowne Hyundai of Newnan responded on 06/13/2017

Thank you for your response and choosing Southtowne with your service needs.

Tom Watt

Robert P. on 06/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Seatbelt Recall Service"
This recall was executed quickly, professionally and completely within about a half hour.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 06/09/2017
Service Type: Repair
Review Created: 06/13/2017 11:51 AM
Forrest S. at Southtowne Hyundai of Newnan responded on 06/13/2017

Thank-you for your reply to our survey request. We appreciate your loyalty to Southtowne and look forward to helping you keep your vehicle maintained in the coming year.

Carman Krauth 

Katrena H. on 06/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast and Friendly"
I always come to Southtowne Hyundai in Newnan, they have never let me down.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 06/10/2017
Service Type: Maintenance
Review Created: 06/13/2017 11:11 AM
Forrest S. at Southtowne Hyundai of Newnan responded on 06/13/2017

Thank you for allowing Southtowne Hyundai Service Department to perform your vehicle maintenance. I look forward to working with you in the future.

Brian Munson

Angela T. on 06/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
" Great place for service"
I have been coming to this dealership service department for almost 4 years and i have always been treated with courtesy and respect. Their prices for service is about average however the way they treat their customers is one of the reasons i keep coming back. Good job.
Vehicle: 2011 Hyundai Elantra
Category: Service
Service Date: 06/06/2017
Service Type: Repair
Review Created: 06/13/2017 08:15 AM
Forrest S. at Southtowne Hyundai of Newnan responded on 06/13/2017

Thank-you for your business and trust with us.

Barry McKee

Cheryl W. on 06/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Road Trip Special"
Excellent service and excellent cost for this special that Forrest had. I have been very happy with Southtowne Hyundai for many years and Karmen has always handled my service. she is a tribute to this dealership.
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 06/08/2017
Service Type: Maintenance
Review Created: 06/12/2017 10:42 AM
Forrest S. at Southtowne Hyundai of Newnan responded on 06/12/2017

Thank-you for your reply to our survey request. We appreciate your loyalty to Southtowne and look forward to helping you keep your vehicle maintained in the coming year.

Carman Krauth 

Verified Customer on 06/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"z"
x
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 06/08/2017
Service Type: Maintenance
Review Created: 06/12/2017 10:38 AM
Forrest S. at Southtowne Hyundai of Newnan responded on 06/12/2017

Thank you for your response and choosing Southtowne with your service needs.

Tom Watt

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