Mike said the business was very negotiable. His vehicle was ready 1 week and 1 day past the time it was promised due to the holiday weekend. They also decided to repaint his vehicle because it had rings on it when they returned from the holiday weekend. He mentioned that he was satisfied with the business's communication, however, because he is 15, he didn't understand some of the big words associated with how they were going to repair his vehicle. They spoke with his father during that time.
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